Reviews of Raffles Makati This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
1 Raffles Drive, Makati Avenue, Makati, 1224 Manila, Philippines
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Reviewed: 27 June 2025 · Stayed in May 2025
Verified reviewOne of the most beautiful hotel experiences I have ever had! Everything about it was luxurious and the service was impeccable! Can't wait to return!
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewSuper friendly and welcoming staff. Great facilities.
Everything was up to the standard except the food quality. Some fruits at the breakfast bar were clearly reused from the previous day and not fresh. I had mild food poisoning from it on the last day of my stay. Food at the macaron bar was not up to standard too. Ordered chicken Cesar salad but chicken breast had weird aftertaste (metallic). I reported the issue to the stuff so I hope they will address it with the chef.
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewImmaculate property,very professional and gentle staff.I regret for not staying longer.Maybe next time.The location is within mins walking distance to all shopping malls and restaurant.
Nothing
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 May 2025 · Stayed in April 2025
Verified reviewReviewed: 20 May 2025 · Stayed in April 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewVery friendly and service-oriented staff. Good service. Excellent food and breakfast and very comfortable bed. Well-working WiFi. Complimentary water on the room and lovely furnitured rooms. Raffles is an statement that I like and I will come back.
Nothing. :)
Reviewed: 14 April 2025 · Stayed in March 2025
Verified reviewEverything
Reviewed: 2 April 2025 · Stayed in March 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 19 February 2025 · Stayed in February 2025
Verified reviewA very good equipped Hotel. Excellent Breakfast and… for us important…a very good gym. The concierge, Mr. Gilbert was very kind and helped us perfectly to enjoy and organize everything in Manila. A special thank you to the very nice ladies at the reception (Abby and Dianne). They made us every time feel coming home.
Dear Gregor, Thank you for choosing Raffles Makati, and for taking the time to leave us a review. We are truly delighted to hear of the exceptional stay you had at our hotel, and we are glad to know that our colleagues could make the visit even more memorable for you. We look forward to the pleasure of having you back at Raffles Makati again very soon. Respectfully, The Raffles Makati Team
Dear Gregor, Thank you for choosing Raffles Makati, and for taking the time to leave us a review. We are truly delighted to hear of the exceptional stay you had at our hotel, and we are glad to know that our colleagues could make the visit… Show more
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewGot upgraded to an amazing suite (1001), staff was super friendly & helpful, food was top notch! Had afternoon tea in the Writers Lounge and it was excellent too. The Mistral bar on the 10th floor is very breezy and a col place to watch the sunset. Wish we could have stayed longer, unfortunately the spa was fully booked but would have loved to try it! Definitely the best place we stayed at during our 10 day trip!
NA
Dear Sabrina, Thank you for choosing Raffles Makati, and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay, and were able to visit and sample the offerings of our restaurants and bars. It would be a pleasure to welcome you back for an even more memorable stay again very soon. Respectfully, The Raffles Makati Team
Dear Sabrina, Thank you for choosing Raffles Makati, and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay, and were able to visit and sample the offerings of our restaurants and bars.… Show more
Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewWe got a room in the Raffles Residences, which is absolutely stunning! The room was spacious and the bed was the most comfortable I have slept on while travelling in the Philippines! They have a lot to offer at this hotel, I managed to do their signature spa experience which I highly recommend! All the facilities were amazing but the absolute highlight is how friendly the staff are. We will be back next time we are in Manila
Very very minor thing but we saw a tiny cockroach in our kitchen sink
Dear Carlyn, Thank you for choosing Raffles Makati, and for taking the time to share feedback about your stay with us. We are truly thrilled to hear that you were delighted with your stay, and that the service and engagement of our colleagues could make it exceptional. It was a pleasure to have you, and we look forward to welcoming you back for an even more memorable experience at Raffles Makati very soon. Respectfully, The Raffles Makati Team
Dear Carlyn, Thank you for choosing Raffles Makati, and for taking the time to share feedback about your stay with us. We are truly thrilled to hear that you were delighted with your stay, and that the service and engagement of our colleag… Show more
Reviewed: 9 February 2025 · Stayed in February 2025
Verified reviewReviewed: 6 February 2025 · Stayed in February 2025
Verified reviewIt was very nice. I like the atmosphere and especially the stuff was really friendly from the start to the end of staying. I will come back again!
NA
Dear Sakura, Thank you for visiting Raffles Makati, and for taking the time to share your experience with us. We are delighted to hear that your stay with us was an enjoyable experience, and that the service of our colleagues made it even more exceptional. We look forward to welcoming you back for even more unforgettable experiences here at Raffles Makati very soon. Respectfully, The Raffles Makati Team
Dear Sakura, Thank you for visiting Raffles Makati, and for taking the time to share your experience with us. We are delighted to hear that your stay with us was an enjoyable experience, and that the service of our colleagues made it even … Show more
Reviewed: 5 February 2025 · Stayed in February 2025
Verified reviewEverything.
Nothing.
Dear Amor Margarita, Thank you for choosing Raffles Makati, and for taking the time to leave us a review about your stay. We are glad to know that you enjoyed your visit, and we hope to welcome you back for more memorable experiences at Raffles Makati soon. Respectfully, The Raffles Makati Team
Dear Amor Margarita, Thank you for choosing Raffles Makati, and for taking the time to leave us a review about your stay. We are glad to know that you enjoyed your visit, and we hope to welcome you back for more memorable experiences at Ra… Show more
Reviewed: 21 January 2025 · Stayed in January 2025
Verified reviewReviewed: 15 January 2025 · Stayed in January 2025
Verified reviewThe pool is lovely with the bar next to it. The breakfast spread is excellent. The staff were excellent. Great choice of restaurants across the road.
Nothing major. It was all very comfortable and clean, close to Greenbelt. The staff were excellent.
Dear Anneka, Thank you for choosing Raffles Makati, and for taking some time to share your experience with us. We are very glad to know that you had an enjoyable stay at our hotel, and we look forward to welcoming you back for another exceptional visit in the future. Respectfully, The Raffles Makati Team
Dear Anneka, Thank you for choosing Raffles Makati, and for taking some time to share your experience with us. We are very glad to know that you had an enjoyable stay at our hotel, and we look forward to welcoming you back for another exce… Show more
Reviewed: 13 January 2025 · Stayed in January 2025
Verified reviewEverything you’d expect from a world leading hotel. perfection!
Dear Samantha, Thank you for choosing Raffles Makati, and for taking the time to leave us feedback. We are truly glad to hear that you enjoyed your visit, and we look forward to welcoming you back for another exceptional stay at Raffles Makati in the future. Respectfully, The Raffles Makati Team
Dear Samantha, Thank you for choosing Raffles Makati, and for taking the time to leave us feedback. We are truly glad to hear that you enjoyed your visit, and we look forward to welcoming you back for another exceptional stay at Raffles Ma… Show more
Reviewed: 11 January 2025 · Stayed in January 2025
Verified reviewOur family's New Year stay at Raffles Makati Residences was exceptional. The spacious, immaculately clean accommodations proved perfect for our family, including our toddler. What truly set the experience apart was the staff's impeccable service - their attentiveness and willingness to go above and beyond made our stay memorable. The residences are particularly well-suited for larger families, offering both comfort and convenience. A heartfelt thank you to the entire team for an outstanding experience.
Dear Yolanda, Thank you for choosing Raffles Makati, and for taking the time to share your experience with us. We are thrilled to know that you and your family enjoyed your New Year holiday at hour hotel, and that the service of our colleagues could make your stay even more memorable. We thank you for your kind words, and we look forward to welcoming you all back for even more exceptional experiences at Raffles Makati very soon. Respectfully, The Raffles Makati Team
Dear Yolanda, Thank you for choosing Raffles Makati, and for taking the time to share your experience with us. We are thrilled to know that you and your family enjoyed your New Year holiday at hour hotel, and that the service of our collea… Show more
Reviewed: 6 January 2025 · Stayed in January 2025
Verified reviewEccellenza
Dear Laura, Thank you for choosing Raffles Makati, and for taking the time to leave us feedback. We are truly delighted to know that you enjoyed your stay, and we look forward to the pleasure of having you back again very soon. Respectfully, The Raffles Makati Team
Dear Laura, Thank you for choosing Raffles Makati, and for taking the time to leave us feedback. We are truly delighted to know that you enjoyed your stay, and we look forward to the pleasure of having you back again very soon. Respectful… Show more
Reviewed: 23 December 2024 · Stayed in November 2024
Verified reviewBreakfast was superb Staff was totally professional. The food was delicious.
Too msnt outlets in the suite. Greater clarity on how to turn on and off lights. A card or paper guide on power outlets in the room would have been helpful.
Dear William, Thank you for choosing Raffles Makati, and for taking the time to share your experience and leave us feedback. We are very glad to hear that you enjoyed your stay, and that our breakfast options and the service of our colleagues could make it an even more memorable experience. We thank you as well for your valuable insights and suggestions, which we have shared with our leaders for discussion and consideration. We look forward to the pleasure of having you for another visit to Raffles Makati very soon. Respectfully, The Raffles Makati Team
Dear William, Thank you for choosing Raffles Makati, and for taking the time to share your experience and leave us feedback. We are very glad to hear that you enjoyed your stay, and that our breakfast options and the service of our colleag… Show more
Reviewed: 13 December 2024 · Stayed in December 2024
Verified reviewGreat location, amazing staff, rooms were well appointed and large, breakfast was good and complimentary cocktails were amazing.
Not a thing
Dear Kevin Coulson, Thank you for choosing Raffles Makati, and for taking the time to leave us feedback about your visit. We are glad to hear that you enjoyed your stay at our hotel, and we look forward to welcoming you back for more memorable experiences in the future. Respectfully, The Raffles Makati Team
Dear Kevin Coulson, Thank you for choosing Raffles Makati, and for taking the time to leave us feedback about your visit. We are glad to hear that you enjoyed your stay at our hotel, and we look forward to welcoming you back for more memor… Show more