828 New Era Street, Pope John Paul 2nd Avenue, Barangay Mabolo, 6000 Cebu City, Philippines
#150 of 188 hotels in Cebu City
Guests' ChoiceBased on 41 hotel reviews
5.9Cleanliness
6.2
Comfort
6.2
Location
7.2
Facilities
5.7
Staff
7.0
Value for money
6.4
Free WiFi
6.7
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Showing 1 – 25
Reviewed: 24 March 2025
Merry
PhilippinesGood location
Stayed in March 2025
Reviewed: 25 February 2025
Monica
United StatesDefinitely not a luxury stay. Rooms are quite bare bones. AC unit is loud and mine blew directly toward the bed/in my face which I don’t prefer. Construction outside beginning early morning.
Good, affordable prices for being close to Ayala and SM malls. Gets the job done for a quick stopover in Cebu City before onward travel. Staff is nice and there is a security guard, which is nice.
Stayed in February 2025
Reviewed: 23 February 2025
Rey
PhilippinesOld and dilapidated
Proximity to landers and Ayala Center
Stayed in January 2025
Reviewed: 6 January 2025
Ted
United KingdomWhen you have guests I would expect the hotel staff to check alls well in the room before the person arrives. Shower didn't work,infact no hot water at all. Only after complaining and the maintenance lad fiddling with the boiler any dribble of hot water emerged. No tv reception which didn't matter as the remote controls had no batteries. The sliding shower door was completely off it's rail and just lent against the other glass door. The ac makes more noise than the traffic outside. No staff seemed bothered about the complaints.
Good central location, Ayala mall close by. Size of the single room was ok. The security guard was very nice and helpful.
Stayed in December 2024
Reviewed: 23 October 2024
Entice
PhilippinesOld facilities. Construction noise outside You cant use the balcony you have to ask for permission first.
Accessible
Stayed in September 2024
Reviewed: 24 July 2024
Madelle
FinlandAsk me to pay about mug or cup when i needed it.
Facilities and Services was all good .
Stayed in June 2024
Reviewed: 12 March 2024
Barcenilla
PhilippinesWeird sound of the AC
The employees were very accommodating and nice. Left my phone charger in my room after I checked out, one of the lady employee went after me and handed over my phone charger. Very nice and honest lady.
Stayed in March 2024
Reviewed: 2 November 2023
Jo-ann
PhilippinesThe facilities need updating. Shower can get too hot (up to 60 degrees Celsius)
The location
Stayed in November 2023
Reviewed: 6 February 2023
Vic
Philippinesbatthroom
The bed
Stayed in February 2023
Reviewed: 17 January 2023
Irwan711
IndonesiaAC cover loosen, bathroom door not closing, and the guard when I arrived, i didn't even got out from taxi and he shouted about reservation. Strange, normally, guest was welcomed and only at the reception asked about reservation.
Location
Stayed in January 2023
Reviewed: 17 October 2022
Amiegin
PhilippinesI didn't like the aircon because It's still very hot. I was sweating the whole night sleeping even I am naked. Lol.. I think it really need cleaning. And of course, no free toiletries. It's so annoying.. I've been traveling a lot and it's my first time I don't received a free toiletries to use. 😢 So i just bought outside...
I like the room it's clean and the place itself..
Stayed in October 2022
Reviewed: 26 July 2025
Joseph
PhilippinesI got two rooms for my stay, the 1st one was so disappointing, the door is not sealed, you can be seen from outside if you sneak in the sides of the door frame, toilet cover is detached, paints in the walls are cracked, linens has strong smell, there is no remote for the AC, I borrowed from the reception but its not responding, I extended one more night and was transferred to another room next to it, that one was a little bit comfortable and much better than the previous one which I stayed for three nights but still need some maintenance.
only the location
Stayed in July 2025
Reviewed: 12 July 2025
Josephine
PhilippinesEverything. The number given was not working... and if you press thw contact the peiperty, they dont recwive thw email, the reason for them not replying to me...
Communication was awful... They de ied my request for the check in time but never considered our requeat to reschedule our stay on the following day.. inconsiderate. I paid the night but was denied the chwxk in time
Stayed in July 2025
Reviewed: 17 December 2024
Seth
PhilippinesWe were charged P1,000 for allegedly smoking inside the room, even though we did not smoke at all. We felt hurt and unfairly accused. The way we were treated felt very poor and unjust.
Stayed in December 2024
Reviewed: 27 October 2024
Cortez
PhilippinesThe room was so small. My check in time is 2pm I came around almost 3pm but the room is not yet ready. I need to rest immediately because I have an event to attend but I need to wait so that the room will be clean. No biddet on the bathroom and no bucket. I need to ask the front desknif they have bucket for the toilet. In the morning there is a loud noise. Because there is a construction on going beside the building The pillow also is. To. Small
Stayed in October 2024
Reviewed: 26 September 2024
Nenita
PhilippinesIts proximity, just walking distance to VFS in Keepwealth center
Stayed in September 2024
Reviewed: 17 September 2024
Woodcock
PhilippinesNo response at all from property from all of my messages sent. Which is very disappointing. Also room is small
Stayed in September 2024
Reviewed: 4 September 2024
Kim
PhilippinesAc not working properly
Near the landmarks around cebu
Stayed in August 2024
Reviewed: 21 January 2024
Mateusz
PolandOnly two things I didn't like and could be better, AC is pretty loud even in lower power, and pressure in the shower is very bad. Rest is fine.
Location is awesome, like 5-10 min to Ayala Mall, 15 min to IT Park. Staff is fine, room overall also is ok, for this price its awesome. If I will even go to Cebu again I will definitely take this hotel again.
Stayed in January 2024
Reviewed: 18 August 2023
Brigette
PhilippinesNA
NA
Stayed in July 2023
Reviewed: 11 June 2023
Lcm
Philippinesnone
location
Stayed in May 2023
Reviewed: 26 March 2023
Nenita
PhilippinesI like the room, it’s clean. It matches my expectations.
Stayed in March 2023
Reviewed: 8 September 2022
Honeyrence
Philippinesexcellent location
Stayed in September 2022
Reviewed: 28 October 2024
Marilet
PhilippinesThere are no comments available for this review
Stayed in October 2024
Showing 1 – 25
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