Nothing major to dislike. Everything met my expectations.

The room was spacious, clean, and elegantly designed with a great view of the city. The staff were very accommodating and provided excellent service. The amenities were top-notch, and the overall ambiance was relaxing.

Stayed in July 2025

Clean and comfy bed.

Stayed in June 2025

Nothing to say here.

As soon as you walk in the door, and throughout the property, it is beautiful. The room was really nice and the breakfast was exceptional. Most importantly, the team is so thoughtful and professional. They were consistently pleasant and helpful when I had a few questions. I will likely return back in January.

Stayed in July 2025

Everything is good lovely stuff and people.

Stayed in July 2025

No microwave in room

Stayed in July 2025

None so far.

Food and room!

Stayed in July 2025

Nice, well renovated hotel with nice room set up.

Stayed in July 2025

None.

So far great experience with the hotel!

Stayed in July 2025

Everything

Stayed in June 2025

The food selection is great.

Stayed in May 2025

None

The staff were very approachable and kind. Ms. Shai was able to accommodate my request for a greeting note and a cake to celebrate our anniversary and my wife's birthday. Thank you so much!

Stayed in June 2025

Nothing

Breakfast is great

Stayed in June 2025

The entire staff was so friendly from the front desk (Tin) to the Concierge (Louis, Mark, etc) the the doormen + every one else!

Stayed in May 2025

should consider renovate some of the rooms

wonderful breakfast, clean dining room, welcoming staff, variety of food confidentiality of he hotel staff, always ready to help & serve their guests, great mattress, great fitness room, brand new multi languages treadmills

Stayed in May 2025

The lighting was very poor in the room. In addition to that, I never got the controls of what switch controlled which light. This may be a USA norm, but I had to ask for daily room upkeep. Because I did, I felt like I was asking too much. Regardless the cleaning service was extremely thoughtful and thorough, extremely professional and curtious.

The breakfast was great. The concierge and all the employees were fantastic. The coffee shop had great espresso and there were plenty of places to walk, like the market on the weekend for street food.

Stayed in March 2025

The only complain would be the airport transfer seemed quite expensive compared to a private taxi but other than that, we didn't have any complaints at all.

This hotel is a beautiful place to stay in Manila. The location is close by to malls and the facilities and the rooms here are top notch. We loved how the check-in was on such a high level and had a great view, as well as how grand it felt to be there. The breakfast was great too and the rooftop bar was a lovely addition. The indoor pool was great and our favourite part was having a massage daily in the spa area, the staff are so lovely.

Stayed in February 2025

Clean very comfortable Kylie assisted us well They gave us a cake for our anniversary

Stayed in April 2025

Staffs are very helpful . Location is good .Breakfast has a lot of choices of food .I highly recommend to stay here if visit Manila

Stayed in April 2025

The room carpet has a strong odour. The elevator was confusing to navigate at first but staff was there to guide us.

Excellent service given by staff. Nice view of the city. Good location.

Stayed in April 2025

For this particular stay, we celebrated our daughter’s 6th birthday, and it was such a pleasant experience! We’ve tried different room types before, but this time our daughter requested the room with a window by the bathtub — her personal favorite! I love that all rooms come with bathtubs, but the ones with the glass partition add a little something special, especially for kids. :) What truly makes this hotel stand out is the amazing staff. From the parking area, to the lobby, housekeeping, the pool team, breakfast service, the security team— everyone is just genuinely warm, professional, and respectful. You won’t hear idle chatter or unpleasant tones; even when they talk among themselves, it’s done quietly and with decorum. You really feel taken care of from start to finish. The breakfast, while still delicious, felt a bit more limited compared to our past visits. It might just be us and our changing food preferences, but I felt like the variety wasn’t as impressive this time. I actually prefer the smaller but more curated selection in the executive lounge over the main hall if this is the case. Still, despite that, we had a wonderful stay. Great service, clean and cozy rooms, and a memorable birthday celebration for our daughter — can’t ask for more! PS: The staff gave our daughter a mini birthday cake, and she was so delighted! It was such a thoughtful gesture and truly added a special touch to her day. Special shoutout to the ff staff: Andre, Maica, Marc, Teody, AL, Chauv and Dennise

Stayed in March 2025

I always choose to stay at Marco Polo whenever I visit Manila. The hotel is comfortable, well-designed, and impeccably clean, with stunning views. The staff are exceptionally warm and welcoming, and the buffet breakfast offers a wide selection of delicious options. However, one downside is the lack of good airflow inside the hotel, which can lead to a somewhat contained smell.

Stayed in April 2025

Elevators can be confusing due to changing of cars for destinations

Excellent service, front desk, concierge, rooms, Vus sky bar lounge, and restaurant. Well designed rooms and bathrooms, and impressive natural lit lobby. Vus skybar is excellent place to host an event, my daughters 18th. The food served was superb, especially the beef stroganoff!

Stayed in March 2025

Elevators can be confusing, due to changing of cars for destinations

Excellent service, well designed rooms and bathrooms, spacious natural lit lobby, Vus sky bar excellent place to host an event in my case 18th bday of my daughter, good breakfast.

Stayed in March 2025

Great as always

Stayed in March 2025