Good food. Spacious rooms.

Stayed in September 2025

There are flies in the dining area and in the lobby. During breakfast buffet, flies are visibly present and the food attendants seem unbothered.

I like the location. The facility is new. The staff are accommodating.

Stayed in August 2025

Friendly staff and accessible location. The hotel is also clean.

Stayed in July 2025

There is a bad smell whenever you leave the room for a moment - septic tank smell.

Beeakfast buffet is good. It was quiet at night despite being near the main road. The public market, stores, and malls are walking distance.

Stayed in July 2025

Our rest room is a bit smelly and the aircon is noisy

Location, the buffet breakfast is decent

Stayed in May 2025

Accessible and near to the city proper, staff were very accommodating with yummy breakfast 🥰

Stayed in June 2025

Love the breakfast buffet, good food and clean

Stayed in May 2025

The shower heater wasn't working properly, but it was fixed right away after we mentioned it to the staff.

The staff were friendly, helpful, and polite.

Stayed in April 2025

There was a basketball game in the school beside the hotel and was noisy and kept us up late at night

How clean and well kept the place was.

Stayed in April 2025

Lovely building and rooms. Staff very friendly and helpful. A few more vegetarian selections would have been good for us

Stayed in April 2025

None

Bfast was good , location and comfort excellent , Staff respectful and very professional.

Stayed in February 2025

Service elevator is not available when we arrived. But was functional on Day2 :)

It’s clean, with parking area and breakfast buffet. Great location and accommodating staff

Stayed in March 2025

Some noise from other guests late at night in the corridor.

Large room, clean, comfortable bed and helpful staff.

Stayed in January 2025

Shower facilities need to be improved

Good location. Hotel staff very kindly.

Stayed in January 2025

The location of the hotel is quite far from the center but it's okay since we rented motorcycle.

The hotel is clean and the room is spacious, with accommodating staffs. The food is superb!

Stayed in October 2024

Good position. Hotel just renewed. Modern. Staff available.

Stayed in September 2024

The toilet drainage system.

The bright room, the space enough for a kid to play, the comfortable bed.

Stayed in June 2024

i dont like the smell on the hallway maybe because of some renovations ongoing ,only try to make the whole hotel smell good always. One more thing I dont like was the food they served because they are mixing the pork to the chicken, try to serve it separately because not all people eating pork try to consider the religious or health aspect of the guest.(but thank you for the kitchen crew, they are nice staff coz they asked me and they cooked some other food which I want )

the room was clean and provided consumables /toiletries to each room. the staff are friendly and respectful to their guest. the location is accessible to the mall and to the other shops you need., the foods was good as well.

Stayed in June 2024

The soundproofing isn’t good. You can hear people coming and going and it disturbs your sleep. The bottom of the door from the floor has at least half an inch gap that’s why you can hear everything outside activities.

The staff were great and the amenities.

Stayed in May 2024

Elevator is not working maybe because it’s their soft opening that day.

Accessible

Stayed in April 2024

showering water is not very hot. room is a little small but ok.

clean and good ac. nice location. stuff is very kind.

Stayed in May 2024

Check-in/Check-out Process: We requested an early check-in and understand that the rooms were fully booked, necessitating a wait until the standard check-in time at 2 PM as the rooms needed cleaning. Disappointingly, the cleaning took longer than expected. The last room we booked managed to check in almost at 3 PM. The staff apologized and explained that there was a shortage of cleaning staff. No alternatives were offered. Amenities: No amenities, just plain rooms and hallways.

Room Quality: The rooms are clean and the beds are comfortable; however, the air conditioning was not very effective. Also, the blanket was as thin as a standard bedsheet. Food and Dining: There is a cafe on the ground floor where breakfast is served. The food is okay. Location: Hotel Lucca is within the city and very accessible to main roads. Value for Money: The overall experience is worth the price paid. Staff and Service: The hotel staff and even the security guards were very friendly. Here's a completion to the thought about the staff and security: Staff and Service: The hotel staff and even the security guards were very friendly and consistently went above and beyond to ensure our stay was comfortable and enjoyable.

Stayed in May 2024

Elevator was.under construction, so didn't use it for the whole week, esp. tough with the luggage.

Amazing, friendly staff, good location, love the security guy, he saved us a lot of times... But all the staff are friendly. Hotel is clean and comfy.

Stayed in April 2024

None

Nice, simple hotel conveniently located in the center of Legazpi

Stayed in April 2024