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Reviews of Joyful Guest House This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Hama Street, Barangay Masagana, 5313 El Nido, Philippines

#102 of 136 B&Bs and Inns in El Nido

Guests' Choice

Review score

Based on 112 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.4

  • Location

    9.3

  • Facilities

    6.8

  • Staff

    8.8

  • Value for money

    7.7

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 18 July 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted via mobile

    No hot water.

    Perfect location!!!

    Stayed in July 2025

  • Reviewed: 19 June 2025

    7.0
    Great!
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed was a bit uncomfortable.

    Great spot and location! Staff were extremely helpful and friendly! Great value for money.

    Stayed in June 2025

  • Reviewed: 31 May 2025

    7.0
    Beautiful view
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Room was very very small. It would be good for one person not two. Bed was quite small too. Wasn’t very comfortable stay.

    View from the balcony was amazing. Beautiful sunsets every night. Good location with loads of restaurants and bars.

    Stayed in April 2025

  • Reviewed: 22 May 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Basic Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    A few things could be updated.

    It was cheap and the staff was very helpful.

    Stayed in April 2025

  • Reviewed: 18 May 2025

    7.0
    Great stay because we were close to everything but 2 night were enough.
    • Leisure trip
    • Group
    • Basic Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Too much noises ; We were upgraded for the first night because of maintenance but for the second night we had to move again ; we found some cat’s pee in front of our door in the morning.

    Location was amazing

    Stayed in May 2025

  • Reviewed: 6 May 2025

    8.0
    We will come back again.
    • Leisure trip
    • Group
    • Deluxe Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    The brownout. But the management refunded us some amount for the inconvenience and that’s okay.

    The location was surrounded with restaurants and clubs at night.

    Stayed in May 2025

  • Reviewed: 25 April 2025

    8.0
    I had a great stay!!! I knew the room I booked had no window so, it wasn’t a surprise! I like it in general, excelent lo
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Not every room has a window

    Location!!!!

    Stayed in April 2025

  • Reviewed: 15 April 2025

    7.0
    Perfect city centre location with a gorgeous view
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    The mosquitoes still getting in the bathroom because of the window which you can't close

    The heated water, clean room and the gorgeous view

    Stayed in April 2025

  • Reviewed: 15 April 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely place, wifi was very slow and barely worked in the rooms but was overall very nice

    Stayed in March 2025

  • Reviewed: 28 March 2025

    8.0
    Perfect location
    • Leisure trip
    • Solo traveller
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Perfect location

    Stayed in March 2025

  • Reviewed: 26 March 2025

    8.0
    Nice and simple accommodations at a great location
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    Had to look for toilet facilities and towels but I think they just forgot it.

    Great location with view

    Stayed in March 2025

  • Reviewed: 6 February 2025

    7.0
    Okay stay
    • Leisure trip
    • People with friends
    • Deluxe Quadruple Room
    • Stayed 5 nights
    • Submitted via mobile

    The lady (I assume the owner or manager) was the most confusing person ever. She was very friendly yet extremely rude at the same time. Sometimes she would just ignore our questions and requests, even gaslight us and other times she'd be on it asap and be nice to us. For example our balcony got fixed within 2 days! Don't book any tours with them! They don't give you any proof (receipt or anything). You'll find yourself running around the place to get this eco certificate or whatever they call it. Eventually, she got it for us but we were sent from pillar to post for it... They claim that the starting time is between 8.30 and 9AM. This is not true. We only left after 10AM (apparently this is how it goes for most if not all tours). The tour itself was beyond disappointing, time management wise especially. Our guide didn't communicate well at all... The room itself was okay. The beds were not so comfortable but not too bad either. Luckily we had 2 seperate large beds. The water pressure in the bathroom was not great but do-able. We had to ask them to clean our room, so it is not done on a daily.

    The location is great, you're in the middle of the hustle and bustle yet our room was quiet as it faced the beach. Beautiful view from the balcony! The guest house faces the busy street on the one hand and on the other it faces the beach, which is also the starting point of the day tours (by boat) by the way. Many restaurants and shops in the area. Also no problem getting a tuktuk from there. They also offer other services such as massages and mani / pedis (didn't try these). The amount we spent on this accomodation was decent and the room size was good. We each had a large bed to ourselves.

    Stayed in February 2025

  • Reviewed: 30 December 2024

    8.0
    Will stay again.
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No wifi on the floor we were at and saw a couple of cockroaches.

    Location was excellent and staff were very friendly and accommodating!

    Stayed in December 2024

  • Reviewed: 27 December 2024

    6.0
    The location and room is nice, but they need to improve their communication and organization.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights

    We booked our stay at this guesthouse from December 14 to 17. Upon arrival on December 14, we made sure to extend our stay for another night (until December 18) and paid PHP2,500 for a room with a sea view, since the room that we initially booked was not available on the date of extension. They confirmed and were positive that the room was vacant and that we could book in. Everything was settled and everything went smoothly, not until December 17 came, it was the day we had to pack our things and transfer to the new room (sea view). We were already prepared to move out before check-out time not until they told us the room we were going to use was not yet ready, since they ran out of bedding to use and had to call their laundry washer to wash old bedding. (That meant, we had to wait somewhere else since we could not stay in our old room since it was booked for another guest who was arriving soon). We had let this incident slide and just waited in the lobby (Good thing the beach view was great! which kept us occupied while waiting). After a few hours, our room was ready so we moved in. We headed out and strolled around the town, we were enjoying our last dinner in El Nido, when the receptionist called me, saying we had a problem and that we needed to rush back to the guesthouse since our room was already booked by another guest. Upon arrival, she told us that her niece had not informed her that she had booked another guest in that specific room! These guests were foreigners from Switzerland, he was accompanied by 2 kids. She was reasoning out, and even said they booked on December 16!! She even reasoned out that the kids were crying. They wanted a sea view room because their room didn't have any balcony or view!!! I looked at the kids and was no way near crying!! IT WAS SO UNFAIR!!! She had us transferred to a room without a view!! Not because they are foreigners and bring in more money, that does not mean you can do that to other guests!!

    When we arrived, the staff at the reception was very welcoming. Before our arrival, I requested a room with windows, which they had given us during our stay. They were very helpful as well. They helped us carry our luggage up the stairs to our room located on the third floor.

    Stayed in December 2024

  • Reviewed: 5 December 2024

    7.0
    Paying for location and view!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The room is very basic but you pay for location and view. The room was small and so was the bed. The rooms don't get cleaned during your stay.

    Great location and spectacular view!! Right in the heart of everything so you don't need to walk very far. The view from the beach view room was worth the basic accommodation facilities. Air con was good but noisy.

    Stayed in December 2024

  • Reviewed: 18 September 2024

    8.0
    The Perfect Spot
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Our room had a window facing another building and without a view. I hope there's a clearer description of the rooms especially if you wanted to get an ocean view.

    Perect location and great staff. Everything is within reach. Good facilities for the price.

    Stayed in September 2024

  • Reviewed: 8 August 2024

    8.0
    Area and the staff we’re excellent very accommodating and friendly
    • Leisure trip
    • Group
    • Basic Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    Average

    Beachfront,and closed to restaurants ,bars and tours embarkation area.

    Stayed in August 2024

  • Reviewed: 21 March 2024

    6.0
    Cheap stay, good value for money
    • Leisure trip
    • People with friends
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    The beds were quite hard and uncomfortable.

    Air con was good but a bit noisy. Shower was warm and decent pressure for El Nido. Good value for money if you're looking for a cheap stay.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Deluxe Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    bathroom and reception cleanless

    Price

    Stayed in March 2024

  • Reviewed: 21 December 2023

    7.0
    Central to town and reasonably priced
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Brown outs meant no air con so it got hot. No hot water in the showers. During the day they have building going on around the room so too noisy to be inside during working hours. Very close to a night club and noisy till early hours at night. No windows to the outside so feels stuffy with no fresh air.

    Central location to town. Reasonably priced compared to other accommodations.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    8.0
    Perfect location seaside on one side and main street on second side
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 4 nights

    Very basic accomodation, building of new stock running.

    Perfect location seaside on one side and main street on second side, also massage right in building

    Stayed in November 2023

  • Reviewed: 8 November 2023

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Basic Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The wifi is very slow and noisy AC.

    Stayed in November 2023

  • Reviewed: 4 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 2 nights

    Shower. It was too low. It doesn't work for tall people. Water heater didn't work, so we took cold showers using the bucket. We were provided with curtains that served as blankets. They have dogs and cats. When we came in, the reception smelled like cat poop. The resto bar next door was loud. We couldn't get a good night's sleep.

    Location. Our room had the most beautiful view of the beach.

    Stayed in October 2023

  • Reviewed: 2 September 2023

    7.0
    Its good.
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Lack of communication with the guest.

    The beach view.

    Stayed in September 2023

Showing 1 – 25

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