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  5. Reviews of Gervasia Hotel Makati

Reviews of Gervasia Hotel Makati This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

152 Amorsolo St. Legazpi Village, Makati, 1229 Manila, Philippines

#407 of 599 hotels in Manila

Guests' Choice

Review score

Based on 182 hotel reviews

6.8

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    7.3

  • Location

    8.4

  • Facilities

    6.6

  • Staff

    8.5

  • Value for money

    7.5

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 28 July 2025

    8.0
    Honest review
    • Business trip
    • Family with young children
    • Standard
    • Stayed 1 night
    • Submitted via mobile

    Nothing in general

    The price and location Happy staff Free parking

    Stayed in July 2025

  • Reviewed: 27 July 2025

    6.0
    Perfect location - low quality beds - very cheap
    • Business trip
    • Solo traveller
    • Standard
    • Stayed 2 nights
    • Submitted via mobile

    Sadly no warm water - bedding are really low and

    Very central - location is great

    Stayed in July 2025

  • Reviewed: 9 June 2025

    7.0
    another good stay at gervacia
    • Business trip
    • Solo traveller
    • Studio (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    had to ask for towel, noisy corridor.even early morning

    convenient location passable.room and clean

    Stayed in June 2025

  • Reviewed: 27 April 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Studio (1 Adult)
    • Stayed 7 nights
    • Submitted via mobile

    Good location

    Stayed in April 2025

  • Reviewed: 22 January 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard
    • Stayed 2 nights

    Hot shower is not working.

    Stayed in December 2024

  • Reviewed: 19 January 2025

    6.0
    Pleasant
    • Business trip
    • People with friends
    • Basic Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Saw a cockroach in the bathroom and some floor tiles are cracked and sometimes flip over. Ventilation at the CR is noisy.

    Stayed in January 2025

  • Reviewed: 14 January 2025

    7.0
    Overall, my stay was pleasant as the hotel is conveniently located near the places I needed to visit for work. However,
    • Business trip
    • Solo traveller
    • Studio (1 Adult)
    • Stayed 2 nights
    • Submitted via mobile

    What I didn’t like about the property is that the facilities were lacking. First, there were no slippers provided, and I had to request them. The telephone wasn’t working, and they had to fix it after I had already checked in. There was no fridge in the room, even though it was listed as part of the facilities when I booked, so they had to bring one from another room. There was also no electric kettle as advertised. The television is not working. Worst of all, there was no chair in the room, even though there was a table, leaving me with no proper place to sit while having a meal, so again, I have to request it.

    I liked that the property is budget-friendly and situated close to my office and the locations I am required to visit for work.

    Stayed in January 2025

  • Reviewed: 20 November 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Studio (1 Adult)
    • Stayed 2 nights

    BAD BREAKFAST

    Stayed in November 2024

  • Reviewed: 1 September 2024

    8.0
    it was good but the management can do better
    • Leisure trip
    • Solo traveller
    • Studio (1 Adult)
    • Stayed 2 nights
    • Submitted via mobile

    landline isnt working at that moment, there was no toilet tissue povided, the hotel didnt prepare the room prior to my arrival since i booked ahead of time.

    i like when i called for room adjustments like the airconditioner,the remote of the TV,and the telephone but so unfortunate that Telephone isnt working…for me,telephone or landline is important when you are alone for emergencies but in general my stay was very good.

    Stayed in August 2024

  • Reviewed: 11 August 2024

    7.0
    Satisfied with the stay
    • Business trip
    • Solo traveller
    • Studio (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    Facade

    Room size

    Stayed in July 2024

  • Reviewed: 22 April 2024

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    We didin't know that the first room given was scheduled for fixing but the let us check-in without informing guests. Then when we used it the faucet was broken and cannot be used, phone is also not working when we want to notify them, then we had to transfer to another room. TO THE MANAGEMENT, PLEASE TO NOT RELEASE DEFECTIVE ROOMS TO YOUR GUESTS TO AVOID INCONVENIENCE TO BOTH PARTIES.

    Location is great.

    Stayed in April 2024

  • Reviewed: 6 January 2024

    7.0
    Overall we have a comfortable stay at Gervasia and it meets our expectations.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Our first occupies room has small cockroaches, the other room was quite better though. Towels fibers remains on skin., perhaps due to it being relatively new.

    Location as it is only walking distqnce to ayala malls.

    Stayed in January 2024

  • Reviewed: 26 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Location wise

    Stayed in December 2023

  • Reviewed: 8 December 2023

    7.0
    Need to update the room. Location is quite close to amenities
    • Leisure trip
    • Couple
    • Standard
    • Stayed 5 nights
    • Submitted via mobile

    Our room too small.

    Not happy with my breakfast not much choices. Location is good.

    Stayed in November 2023

  • Reviewed: 18 November 2023

    8.0
    It’s great
    • Leisure trip
    • Solo traveller
    • Studio (1 Adult)
    • Stayed 3 nights
    • Submitted via mobile

    Slow wifi

    It’s surrounded by malls and restaurant

    Stayed in November 2023

  • Reviewed: 23 October 2023

    8.0
    Recommendable - affordable and comfy
    • Leisure trip
    • Solo traveller
    • Standard
    • Stayed 3 nights

    Towels are so old and I dont like dark colours

    Well...this is a budget hotel! I don't expect so much so far, the services and facilities are excellent to me Location is walkable to Greenbelt, and resto Front Desk staffs are so helpful and amazing.

    Stayed in October 2023

  • Reviewed: 26 September 2023

    7.0
    Nice staff & location but please improve your Maintenance & Housekeeping Team
    • Leisure trip
    • Family with young children
    • Basic Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    There this 1 staff (RA) we encountered at the parking, I said thank you but he didn't responded (deadma), seems not paying attention cause he's looking somewhere away from us Not so warm shower; we asked for assistance on how we can set up the shower to warm; but it really didn't work; still good thing cold shower was bearable 1st room reserved for us, there was a dried roach under the pillow, it seems it was not re-checked & re-clean thoroughly before they allowed us to enter the room but good thing they transferred us to much bigger room Wifi not working during our stay; the night receptionist told us that there was a network issue and since it was already midnight, there was no maintenance available to check, while the morning receptionist informed us when we followed up that there was a net issue within Makati area. That's why we ended up borrowing a prepaid wifi from a relative during our stay Bathroom's exhaust fan not working but we didn't mind that much Overall, still a nice stay thanks to a good customer service & strategic location but please work on your room facilities, please ensure that rooms are thoroughly re-checked, repaired, cleaned before allowing your guests to use the room. Please improve your housekeeping & maintenance team

    Majority of the staff were accommodating and always smiling (from the receptionists, guards to room assistants). It somehow compensated the much needed improvement of the hotel Location; just few walking distance from Waltermart, Makati Cinema Square & other establishments (restos, drugstore, fastfood etc.)

    Stayed in September 2023

  • Reviewed: 4 September 2023

    8.0
    Good value for money, good location, comfortable.
    • Business trip
    • Solo traveller
    • Studio (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    None

    I liked that the property is located very near the area where I had an early morning transaction. I just walked over there from the hotel. Checking in was a breeze and the free breakfast was okay.

    Stayed in August 2023

  • Reviewed: 30 August 2023

    8.0
    I recommend gervasia hotel for your staycation
    • Family with young children
    • Basic Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    One thing we dont like is the bad smell comes from the bathroom i think its the floor drain. But in the other room na nag stay kami in the fast few weeks ok naman.

    I like the family room it feels comportable for us.The staffs are friendly.

    Stayed in August 2023

  • Reviewed: 23 August 2023

    8.0
    Very good
    • Family with young children
    • Quadruple Room
    • Stayed 8 nights
    • Submitted via mobile

    The furnishings are partially old and not functioning (clogged sink)

    Convenient position of the facility, pretty freindly and helpful staff

    Stayed in July 2023

  • Reviewed: 22 August 2023

    7.0
    Good
    • Business trip
    • People with friends
    • Studio (1 Adult)
    • Stayed 2 nights
    • Submitted via mobile

    The bed I slept in had little bugs that bit me which I didn't mind and the cover didn't look like it was washed or ( clean) I just covered it with my own bed sheet. The rooms I stayed in probably were the old ones. The shower was underwhelming. Wasn't able to use the television because of the signal ( not a big deal) but could have been helpful to pass time. There were some weird noises in the night from the other rooms. The airconditioning did not work in the duplex room. The shower area's sliding door did not close well. I spent over 13k for two nights 2 duplex rooms and 1 studio room. could have been better but I'm probably going to look for another place.

    The location is great near Convenience stores, malls and a couple of blocks from parks and big malls like Glorietta, Landmark and Greenbelt ( if you are into walking) Staff tried their best to be helpful and accommodating. Plus points for the mini fridge.

    Stayed in August 2023

  • Reviewed: 19 August 2023

    7.0
    Value for money.
    • Leisure trip
    • Solo traveller
    • Studio (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    The lobby is facing a road where your vehicle can’t park for drop offs so you have to rush when you get on/off from your vehicle.

    The location is convenient for going around the city. Little Tokyo is a corner away. There are also grocery stores around the area. The staff were also nice.

    Stayed in August 2023

  • Reviewed: 5 August 2023

    7.0
    OVER ALL , I FOUND IT GOOD
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights

    I BOOKED ROOM FOR 4 GUESTS AND BREAKFAST WAS GIVE TO ONLY 2 GUESTS. DID NOT EXPECT THIS AT ALL.

    ROOMS ARE CLEAN

    Stayed in July 2023

  • Reviewed: 2 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    I think the hotel should initiate to ask their customers what they want for their breakfast. But on what we experienced, we, the customers, were the one to ask if there's any. We did not receive the free breakfast on our 2nd day because I thought that they were going to ask us.

    We like the comfortness the bedroom gave.

    Stayed in July 2023

Showing 1 – 25

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