Little bit pricey

Great location. Hotel is homey and a lot of staffs are around to help. Like the breakfast and set up. They have a domestic alpaca within the hotel as pet that you can interact anytime.

Stayed in August 2025

The only issue that I had was the outside noise in the streets but it wasn't the hotel's fault. There was a celebration and I happened to be staying on the road-side of the hotel.

This was a great stay in Cusco. The breakfast was beyond good - amazing spread, fresh juices, teas and lots of interesting Peruvian options too. Lots of activities at the hotel to try e.g. Weaving, tours to the market etc. Helpful staff. We could leave our luggage when we went on our hike. Lots of thoughtful gestures - hot water bottles and delicious treats on arrival.

Stayed in July 2025

The dinner was over priced and not as tasty as other local options

The rooms were clean; Bathrooms were excellent; Breakfast was brilliant; The courtyard was relaxing; Reception staff were great; and Kiki the alpaca

Stayed in August 2025

The room is a bit small.

Authentic hotel, in a great location with excellent service

Stayed in July 2025

The hotel room was too warm.

The hotel was great, including facilites and activities. I enjoyed the music and cooking classes. The staff were fantastic.

Stayed in July 2025

Staff could offer a better reception and at least say hi, cause few times when going in/out, they no even looked at us.

Good location for walking distance attractions and restaurants.

Stayed in July 2025

Demora no restaurante

Pátio Interior

Stayed in June 2025

Check out at 10 am is a bit early, but seems like this is the standard in Cusco.

Nice clean rooms, i got a room which had a suite it was very comfortable. Staff are friendly and helpful.

Stayed in June 2025

Our window faced a very busy street where cars were honking all night so sleep was difficult.

Location

Stayed in June 2025

The beds and pillows were not comfortable. The toilet didn't always flush.

Location, breakfast, Kiki and warm water packs.

Stayed in June 2025

The property said that an airport pick up would be arranged with my name written when we got out of the airport. We were the first off the plane, even after all other passengers had already left the airport, there was still no sign of my name or a hotel pick up vehicle. It was after a few more minutes being outside in the cold that someone came by shouting my name, he did not even have a sign. He was supposedly a car hired by the hotel to pick us up. 🙁 We also informed the hotel that we will be leaving early for aguas calientes and if we could have our breakfast to go, which they confirmed. On the day of our early departure, we had breakfast bags to go. When we opened it later on during the trip, what they packed was an apple, a passion fruit, dry crackers, water and candy. No utensils, no napkins. I thought maybe a sandwich or an empanada would have been better. Food orders took a while to be served. Even during breakfast when there were little diners around, on 2 occasions the staff even forgot to serve our order of eggs.

The property had a variety of activities offered for in-house guests, which was nice. The ambience was very nice. Welcome chocolates were provided in the room. They had a rescue alpaca, Kiki, which they kept in the premises, as an added attraction.

Stayed in June 2025

Cozy and charming. Delicious breakfast buffet. Dinner in restaurant was excellent. Comfy beds. Attentive staff- very accommodating and helpful with regards to early tour departures

Stayed in June 2025

Problem with water during night hours

Better than luxury 😊 Kiki’s mother, pisco souer master class, ceviche cooking class - fantastic

Stayed in April 2025

Our room was facing the street and unfortunately, that meant we couldn't open the balcony doors (no windows available) as the noise and a smog from cars was too much. The light from street lamps was also very bright and the curtains weren't dark enough.

The hotel is very close to Sam Pedro markets and about a 10 min walk to Plaza de Armas, which is close to all the restaurants you would want. The hotel is cute, has good breakfast, and an adorable alpaca to pet.

Stayed in April 2025

The hotel is really conveniently located right next to San Pedro market and just a 10-minute stroll from

Stayed in April 2025

I had one day in between my reservation as room showed unavailable. I was leaving one day early and because I paid the Bookings reservations, no edits could be made by hotel and I paid for an extra day I didn't stay. No discount was offered when booking the middle day.

The staff was responsive and they provided warm hot water bottle in your bed every night along with hot water in thermos for tea. The restaurant was nice, food fresh and breakfast included home made omelettes and pankcakes as requested.

Stayed in April 2025

I booked this hotel to see the alpaca they had, but didn’t know it would not be available on our free day (it was not available on Wednesday). I thought the alpaca stayed ate the property and we could see at any time but it was a scheduled visit, which I was not aware beforehand

It was relatively well located and facilities were good. But the room was not so well sound proof. The staff gave us hot water purses for the cold, which was lovely.

Stayed in March 2025

The one negative was tepid water in the shower, not even warm, that was very disappointing. I did ask they look at and it did not change anything.

The location was good. Not far to walk to the main square and San Pedro Market was right there. I liked the little touches like plenty of drinking water, a welcome chocolate and hot water bottle. The staff, especially restaurant staff were great I wish I could remember their name. The breakfast had great variety, fresh fruit, egg and waffle/french toast selection, juices and coffee. Had a couple of choices of soup also and sandwiches. I had to leave very early one morning so they packed a small breakfast.

Stayed in January 2025

Rooms were dimly lit and you could hear people shuffling in and out rooms and along the corridor.

Location was great - the San Pedro Market was just 3 mins walk and it was about 15 mins to the main square. Breakfast was great - love the live egg and waffle stations! Staff were also extremely warm and helpful.

Stayed in January 2025

I’ve liked everything

Very convenient to everything

Stayed in December 2024

NKA

Breakfast excellent staff exceptional. good choice of food cater for everyone taste.

Stayed in January 2025

Having to wait to check in to room when we arrived at 7:30 am at airport. Another issue was the hotel promised to have a driver pick us up, we responded to their request for flight info, but it turns out it was sent from an email that did not allow responses. So, we were left at airport wondering where our driver was. Hotel promised to pay for our taxi back to airport, but failed to do so.

Loved the provision of hot water bottles for the bed! Good restaurant on site, coca leaves for tea provided in lobby.

Stayed in December 2024

We were really excited for the rescue alpacka Kiki, but she was not there for our 1 week stay. The pillows were to big for our liking, had headaches/and pain in neck in the mornings.

Very good location. Very good breakfast, many in the staff were nice. Alot of activities if you wanna join. The small warm bottles were perfect after a day out.

Stayed in December 2024

I didn't like my room did not have frigobar. Also, I didn't like the hotel does not have elevator; so, if you stay in the 3rd floor, need to use stairs and its tiring.

Fantastic breakfast did by am excellent restaurant. The room are well equipaded and the bed are really confortable. The location are good, near de central city and touristic sites.

Stayed in December 2024