Excellent stay in Cusco, in a very nice and quiet area, close to the city center. Everything was great and the staff was really nice and helped us with everything we needed, even booking us taxis for going to/ from the airport/train station. The room was great and really clean.

Stayed in September 2025

Although the hotel provide 2 bottles of water, it would be nice if they could provide a filter station or sell bottle water.

The hotel is located on a major street, accessible by car/taxi. The receiption are have Coca tea, coffee for guest. The rooms inside had a court yard.

Stayed in May 2025

Thought a lot but didn't find any

Location, cleanliness, breakfast, staff, everything was perfect!!

Stayed in June 2025

Nothing at all

Hosts were exceptional. The main square was a short walking distance- so the hotel was away from the noise but close enough to all places of interest. We were also fortunate enough to be staying here during inti raymi, so had an amazing experience. The hotel is also environmentally conscious :) Their Muna tea and coca tea helped us adjust to the altitude easily

Stayed in June 2025

Our stay at this hotel was exceptional! The service truly stands out. The staff is incredibly kind, communicative, and always willing to help. Any issues that came up were handled quickly and professionally, always offering great alternatives to ensure our comfort. They were always available at the front desk to guide us with recommendations and tips for our tours, which made exploring the area so much easier. You can tell they genuinely care about providing the best experience for their guests. Highly recommended!

Stayed in June 2025

The breakfast is small but very good. The staff is helpful, the location is very convenient and close to the main square.

Stayed in May 2025

Not properly central but less than 10' walking from plaza de armas, nice building, good breakfast, helpful staff, clean and reasonably priced.

Stayed in April 2025

Tierra Viva Saphi felt like a home away from home. The location is perfect—close to everything but still peaceful. The staff were incredibly warm and welcoming, always ready to help. The hotel itself is cozy, clean, and full of charm. Would absolutely stay here again.

Stayed in April 2025

The staff were so helpful! They speak English too.

Stayed in April 2025

Staff are superb. Our big credit to Carmen always in help. Also kitchen guy very prompt serving everyone.

Stayed in April 2025

They could have provided a coffee maker in the room

The location was the best part. It was right in downtown Cusco while not right in the middle of it. The place had a sweet quaintnesses about it and rooms were traditional design with all the required comforts. The place was clean and their breakfast was perfect in every way. The staff and their smiling and helpful attitude were what actually made a difference. They were helpful all the way and made hot water to drink every time we needed it. Really sweet staff. Lastly, the value for money aspect was just perfect.

Stayed in January 2025

All rooms face a Patio, very quiet despite busy road outside. Exceptionally friendly reception and breakfast staff. 5 mins walk to Plaza de Armas.

Stayed in January 2025

Excellent buffet breakfast with fresh fruit, fruit juices, cereals, different yogurts, freshly baked breads and eggs cooked to order. Spacious and airy rooms with super comfortable beds. Early check in when we arrived at crack of dawn on an overnight bus. Free upgrade to a suite on the last night, just what we needed to spread things out to pack and then relax with a hot bath. A few blocks from the Plaza de Armas, close enough for an easy walk, but far from the noise, hustle and bustle. Outstanding staff, always ready to help with whatever we needed!

Stayed in January 2025

I think they could keep a kettle in the room for making tea or coffee when needed.

The property was at a perfect location with perfect pricing and had wonderful staff who made us feel special. The Hotel had the right location in that it was walkable from the Town square while away from the bustling crowd and traffic. It also was a pick up location for all the tour operators helping us depart on time. The staff there were absolutely courteous and helpful with good knowledge of English and local requirements. They were ready to help at any time of the day or night with complete support for an extremely early breakfast which was a help for the 4 AM departures. The rooms were very cosy and functional with almost all the amenities that one needed. The Breakfast had a wonderful spread which was not opulent but meeting that special choices of everyone. The chef made wonderful choice of omelettes. Last but not the least, their pick up and drop offers were so very reasonable and they did not take a cut. The lobby and central garden were unique and art work beautifully minimalist. Thanks everyone

Stayed in January 2025

Nothing

The location was perfect and I even had view of the Christ statue.

Stayed in December 2024

Excellent breakfast, staff very friendly and helpful. Quite a few blocks off of the square was a good location.

Stayed in January 2025

The walk from the plaza is fine but feels a little long after doing it a few times.

We wanted to make sure we had a room that would suit our needs. The staff was very gracious to allow us to look at a few of the rooms and select our favorite. The staff also helped arrange cars for us to visit the ruins and to go to the airport. Very helpful and friendly staff.

Stayed in November 2024

No comfortable chairs to sit and relax in the courtyard.

Dry good staff and room

Stayed in October 2024

Super comfortable, clean, quiet hotel. Attentive staff and a good value! Within short walking distance of Cusco's main plaza.

Stayed in August 2024

Good breakfast Nice bed and bathroom Staff helped with the bags

Stayed in August 2024

The room we stayed had a high ceiling and the window at the top had no curtains or blinds, this made the room bright during the day. It’s a 10min walk to the main square so its worth staying there if you want a quiet place. I thought it was a bit pricey for what you get, but we had a good stay so we can’t complain!

We had a great stay there. The bed was very comfortable, shower had hot water, good wifi connection and breakfast. Staff was VERY friendly and helpful. There is a very cheap laundry across the road so we got lots of washing done!

Stayed in July 2024

The bed and pillows were a bit uncomfortable

The staff were very friendly and made every effort to help us in whatever way they can.

Stayed in July 2024

Rooms were a little dark

Staff were super-helpful. Good location, just outside of the busiest area but still felt central.

Stayed in June 2024

Na

Convenient location. Comfortable bed!

Stayed in July 2024