Reviews of The Secret Garden Hostel
Calle Narciso de la Colina 183 Miraflores, Miraflores, LIMA 15 Lima, Peru
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewOur room wasn't ready on time, but at least they had the decency to store my luggage until it was.
Some of the private rooms did not really have windows. Our private bathroom was connected to the common area by a large gap near the ceiling (not a window), so we could hear all the conversations there while showering. Some common areas (other than the plastic flower "garden" in front) literally do not have a roof, therefore when walking through parts of the hostel you're exposed to wind and rain if the weather is bad. Unsurprisingly, the non-existent isolation also means it's also quite loud. We tried out other accommodations in Miraflores and they were all better than this, so I'm glad we didn't return.
Dear Vessi, Thank you for your review. We value the opinion of each guest and want to respond with complete transparency to the points you mention. First of all, you did not express any concerns during your stay, which we are happy about, as our team always strives to provide attentive, quality service. You made two separate reservations for different rooms. The first was for a shared room and the second was for a private room. Due to our accommodation policy, check-out is at 11:00 a.m. and check-in for a new room is from 2:00 p.m. This is because we need time to properly clean between stays. If there was any wait between rooms, it was due to this standard process and not a delay on our part. We regret that you have expressed your intention to leave a negative review as a result of not receiving a refund for the deposit for the key you lost during your first reservation, as we believe that this does not reflect the overall experience you had during your stay. We appreciate your understanding and are always available to clarify any other concerns. Best regards, The Secret Garden Manager
Dear Vessi, Thank you for your review. We value the opinion of each guest and want to respond with complete transparency to the points you mention. First of all, you did not express any concerns during your stay, which we are happy about,… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe staff was mostly nice, so was the little free pisco tasting. The beds existed and the shower water was warm.
The roof over parts of the hostel was missing, and that over the shared dorms seemed to consist of a thin metal cover. Thus the common areas were quite noisy due to the loud reverberating echo from the streets. Inside, the air was humid to the point the clothes I left outside my luggage were damp. The shared bathroom wasn't very clean, for a few days it didn't have toilet paper and the bin was left overflowing. There was one incident when I lost my room key, which I of course told the staff. I found it a few days later and returned it since I didn't need it. They refused to give me back the key deposit I had paid, which struck me as unfair and, honestly, one of several sketchy things I noticed there. The place has some redeeming qualities, but definitely not enough for me to stay there again once I returned to Lima on my way back. There's other cheep places in Miraflores with better value (and a roof), so think twice before booking this one.
Dear Vessy, Thank you for your comment. We regret that the situation with the key deposit caused you inconvenience, and we would like to clarify some important points. During your stay with us, you did not express any concerns or discomfort, which we are happy about, as we always strive to offer a comfortable and pleasant experience to our guests. Regarding the 20 PEN deposit for the key, as informed at check-in, this is fully refundable at check-out if the key is returned. In your case, the key was returned 25 days after your departure, and we had already had to replace it in order to welcome our next guests. We understand your annoyance, but unfortunately we cannot make exceptions in these types of situations, especially when additional costs have already been incurred. We would also like to point out that you mentioned that you would leave a negative review if the deposit was not refunded, which we regret, as we believe that it does not objectively reflect your experience with us. We appreciate your understanding and remain at your disposal for any further questions. Best regards, The Secret Garden
Dear Vessy, Thank you for your comment. We regret that the situation with the key deposit caused you inconvenience, and we would like to clarify some important points. During your stay with us, you did not express any concerns or discomfo… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe staff working there were all really friendly and helpful with checking us in and giving us recommendations of the local area. Our room was beautifully decorated and was so comfy. Shower was nice, warm, and spacious. Bathroom overall was clean and well stocked. There was good social areas such as a living/ dining area, jungle inspired nook, and kitchen. They offered Pisco tasting of some of their home infused selections. Offered Netflix in the living area and in the private room. Kitchen was well stocked of utensils. They offered breakfast for an extra price, but we did not take advantage of this. Brilliant location within Miraflores, was in walkable distance to some of the main attractions we wanted to see. Very secure with key fob and monitored gate.
It was a busy road, so we could hear traffic a lot in the front rooms of the hostel, nothing earbuds couldn't fix.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe place and staff are great! Very comfortable room and very cool smoking area in front of the hostel.
Reviewed: 13 August 2025 · Stayed in June 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewVery central location, clean and comfortable dorms, well equipped kitchen. There was also different communal areas to relax in, although it wasn’t a super social hostel.
There was a water outage for a couple of hours during one of the afternoons, so couldn’t shower etc.
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReally comfy beds, clean kitchen
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewThe staff was lovely, helpful and welcoming
Nothing. We loved it!!!
Reviewed: 30 July 2025 · Stayed in May 2025
Verified reviewIt was cheap and well located.
It just needs bigger lockers
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewClean and very well located.
It was not a social hostel but I was at the end of my trip and I was fine with it.
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewVery nice staff and perfect rooms
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Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 18 July 2025 · Stayed in May 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewThe location is good, close to Parque Kennedy. It has a common space and a kitchen.
The hostel would be a 6: the two people room was big, but not very clean, the bathroom moldy, the window has no shades and there is a light shining in front of it all night long. It has been a bad experience, because I booked an extra night on my way back to Lima since I left the luggage there. On the Booking website, it appeared that they did not accept my card (even though I used it for the prior reservation) and that the room was therefore not confirmed. I booked a different hostel, but on the day of arrival they reached out to me to ask at what time I would arrive. I explained the situation, did not get an answer but I got an email from Booking saying that the reservation was cancelled. I picked up my luggage, slept at the other hostel and the next day a payment from my card was made. Once again, I texted the hostel and did not get an answer. Very disappointing, would never reccomend.
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified reviewThe staff there were all very friendly. Kitchen facilities was decent. Glad they had a fan in the room for ventilation. Bed was comfortable.
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewThey are helpful and very well located
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewStayed here twice in Lima. Good hostel all round, did the job for our short stays. Good kitchen and great location.
Small rooms