8.5

Reviews of Tambo del Solar

Pasaje el solar 304, cercado, 04001 Arequipa, Peru

  • Travis

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Good location in a beautiful neighborhood. Clean.

    Paper thin walls; can hear other guests' conversations. Very small room. Little space for luggage. Difficult to move around. Hot water only during the daytime. Given that many tours in Arequipa start very early and end late, you may not be able to take a hot water shower.

  • Lfelices

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review
  • Mikeh2017

    Reviewed: 15 July 2025 · Stayed in July 2025

    Verified review

    The apartment at the top was very comfortable.

    It would have been good if they had a small table setting on the balcony. Half the days the water was only luke warm. The other days very hot though.

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  • Barry

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review

    Great location for tourists. Extremely comfortable room and in a very secure area. 24 hour reception is beneficial as a lot of tours from Arequipa start very early in the morning.

  • Joy

    Reviewed: 9 July 2025 · Stayed in June 2025

    Verified review

    Lovely terrace in the sun. Nice and clean rooms with good showers and kitchen.

  • Alexis

    Reviewed: 4 July 2025 · Stayed in July 2025

    Verified review
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  • Tessa

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review

    The shower was really good, the bed was comfortabel, staff was helpful and friendly.

    Small hallway between room and shower was like a patio; outside but covered. That was a little bit chilly.

  • Mami

    Reviewed: 16 June 2025 · Stayed in June 2025

    Verified review

    The location is perfect - short walk to the plaza. Very quiet and safe neighborhood.

    I could smell someone is smoking the cigarette outside by my bathroom.

  • 7.0 Good
    Roabve

    Reviewed: 5 June 2025 · Stayed in May 2025

    Verified review
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  • Artem

    Reviewed: 16 May 2025 · Stayed in May 2025

    Verified review

    Best shower during my Peru trip

    Heard neighbors in the evening

  • Andrew

    Reviewed: 5 May 2025 · Stayed in May 2025

    Verified review

    A good hotel, a decent clean room and a good location.

    Nothing really

  • Andrew

    Reviewed: 29 April 2025 · Stayed in April 2025

    Verified review

    The location is great, close to the old town, but also within walking distance of a large Real Plaza and Plaza Vea. Potentially a nice apartment for a good price, with a view over a large part of the city and the mountains.

    But unfortunately, a large part of those mountains and the city also had a view into our bathroom window, which the hotel didn’t think necessary to cover. There are blinds, but they’re in such poor condition that many are missing, leaving you quite literally standing bare-bottomed in front of the window when using the toilet or taking a shower. We brought this up with the reception, but they didn't take this serious. Furthermore, the hygiene—especially in the bathroom—was poor. It was clearly visible that a previous guest had shaved there, there were toothpaste stains on the wall, and the handheld showerhead was in such bad condition that it was basically unusable. In the kitchen, I particularly missed the cleaning supplies that had been promised on Booking.com, which meant we couldn’t even wash our own dishes—a real drawback when renting an apartment like this. Some basic cleaning supplies would have made the mandatory daily cleaning, for which we had to leave the apartment by 9:45 a.m. for two hours every day, more or the less unnecessary. Overall, I didn’t feel like guest well-being was a priority here, which is a dealbreaker for me.

    Property response:

    As explained earlier, the window you're referring to (located in the bathroom) isn't transparent; it's anti-reflective. As you can see, it's similar to a mirror. Only the person inside the bathroom can see outside, but you can't see in from the outside. Thank you for your comment; it helps us continue to improve our services. The blinds have been replaced. Regarding hygiene (cleanliness), we haven't received any complaints; we take cleanliness very seriously. As you can see, there are more than four knobs in the shower, each one for a different purpose (overhead shower, handheld shower, back shower). If you find it difficult to use, you can always request information. We checked their operation and they are functioning normally. As we also indicated in booking. You can request kitchen cleaning products (only if your reservation includes a kitchenette). As we repeat, I never request them. Some guests don't want to be interrupted, nor do they want housekeeping to come in. How could we provide better service if we aren't informed? In fact, we're always ready to help. You only mentioned your discomfort with the window, and we've already explained that it's not transparent; that's the only thing you complained about at reception. That's why we're surprised by your comment regarding the other issues.

    As explained earlier, the window you're referring to (located in the bathroom) isn't transparent; it's anti-reflective. As you can see, it's similar to a mirror. Only the person inside the bathroom can see outside, but you c… Show more

    Tambo del Solar
    10 May 2025
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  • Luz

    Reviewed: 27 April 2025 · Stayed in April 2025

    Verified review

    The ubication

    The room was too small, and the sound was easy to listen to in the room..

  • Yannick

    Reviewed: 25 April 2025 · Stayed in April 2025

    Verified review

    Good location, clean and comfortable room and bathroom, an amazing view over Misti volcano and friendly staff

    Deposit request via bank transfer doesn't work well for last-minute booking (and is overall an inconvenience). The room that we booked was given to someone else and we received an unwanted upgrade with less privacy but the staff was helpful and a solution was found in the end

  • Libardo

    Reviewed: 19 April 2025 · Stayed in March 2025

    Verified review

    We liked the location the most being that close to the Plaza del Armas.

    We did not like that our terrace was not alone for us and that the cleaning lady invaded our privacy when trying to do the hotel laundry! We were at the toproof so that problem only occurs there!

    Property response:

    Thank you for your comment. It always helps improve our service. The terrace you refer to is a common area that is not offered or rented. It is clearly indicated in detail at the time of booking and is located outside the rented mini-apartment, as are the hallways, stairs, and other common areas.

    Thank you for your comment. It always helps improve our service. The terrace you refer to is a common area that is not offered or rented. It is clearly indicated in detail at the time of booking and is located outside the rented mini-apartm… Show more

    Tambo del Solar
    22 April 2025
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  • Gerry

    Reviewed: 27 March 2025 · Stayed in March 2025

    Verified review

    Staff was super friendly, gave us an upgrade on our room which was really cool, rooms are nice like mini apts, 5 minute walk to plaza de armas. Good balcony view. Super cheap price, stayed 3 days.

    Wish they had better wifi. Other than that, hotel was 9/10

  • José

    Reviewed: 10 March 2025 · Stayed in March 2025

    Verified review

    Very friendly staff. Great location.

    There was a foul smell coming from the sewer not only on the bathroom. Missing hook for towel in the bathroom, poor lighting

    Property response:

    Thank you for your comment. They always help us improve our services. We check our facilities, surely, it must be something occasional for personal use in the bathroom, but we have not found any defect in the water or drainage service. Regarding the lighting, all the defective light bulbs have been changed. Thank you for your help.

    Thank you for your comment. They always help us improve our services. We check our facilities, surely, it must be something occasional for personal use in the bathroom, but we have not found any defect in the water or drainage service. Rega… Show more

    Tambo del Solar
    31 March 2025
  • Chia-mei

    Reviewed: 7 February 2025 · Stayed in February 2025

    Verified review

    Very quite , fully equipped kitchen

    Not sunny

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  • Miriam

    Reviewed: 27 January 2025 · Stayed in January 2025

    Verified review
  • Fouad

    Reviewed: 17 January 2025 · Stayed in November 2024

    Verified review

    Spacious and calm

    I called the property before booking to ask if they have Air Conditioning, since the AC filter option was not available in booking for hotels in arequipa. I was told that they have AC just in the big room so i booked it even though i was alone. When i reached the hotel i asked again about AC and the receptionist confirmed. After i went to the room and was surprised by the lack of AC i went down to the reception to complain and they kept insisting that the portable heater has an option that will give cool air and that they will ask maintenance to come and fix it for me…

  • Anders

    Reviewed: 25 October 2024 · Stayed in October 2024

    Verified review

    Overall, a nice stay and good value for your money. It is close to the city center, 5 min walking distance, and located on a gated street. Clean room with a nice bed, warm shower and a small refrigerator - everything you need. Friendly staff. The entrance is locked, too, so it feels very safe.

    Staff spoke very limited English.

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  • Marianne

    Reviewed: 25 October 2024 · Stayed in October 2024

    Verified review

    The staff was really nice, the location very convenient and bed good.

    This was my second stay. First time had great room on 3rd floor w natural light and views. Second time had a small ground floor box w no outward facing windows. Natural light through open door to passage to bathroom down an obscured 3 level lightwell. With this door open ALL the sounds from next door bathroom were clearly audible.

    Property response:

    We have different rooms from 12 square meters with a private bathroom, ideal only for SLEEPING IF YOU COME DURING THE DAY TO DO TOURISM OR SIMILAR AND WILL NOT BE IN A ROOM, and others up to 65 square meters, mini apartments, different prices, different characteristics and different services, balcony, some even with a washing machine, microwave and others for exclusive use, AS THE GUEST INDICATES, the economic reservation, photos and area and location clearly informed. In writing. Photos published and sent by Booking, I paid 16 dollars and he expects us to give him a superior room with different characteristics, I do not see why he should criticize us for a service that he did not contract and did not pay for, likewise he was offered a room change, adding the balance of another room but he simply did not want it, we should also be able to qualify the behavior of our clients. If our service is bad why add more nights as he himself indicates

    We have different rooms from 12 square meters with a private bathroom, ideal only for SLEEPING IF YOU COME DURING THE DAY TO DO TOURISM OR SIMILAR AND WILL NOT BE IN A ROOM, and others up to 65 square meters, mini apartments, different pric… Show more

    Tambo del Solar
    28 October 2024
  • John

    Reviewed: 23 October 2024 · Stayed in October 2024

    Verified review

    A very spacious suite, with a balcony and a kitchenette too!

    Nothing

  • Sebastian

    Reviewed: 14 October 2024 · Stayed in October 2024

    Verified review

    Beautiful location, quiet and still close to the centre, staff was really nice

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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