Reviews of Manto Hotel Lima - MGallery Collection 4 stars
Calle Los Libertadores 490, San Isidro, San Isidro, 027 Lima, Peru
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Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewIn a good location and well kept
Gym could have some weights
Dear Alan, On behalf of Manto MGallery team, we would like to thank you for taking the time to complete our satisfaction survey. Our commitment is your return; this is why we would like to have you back soon in the near future. Thank you very much for your preference! Kind regards, Xiomara Nunez Front Office Manager
Dear Alan, On behalf of Manto MGallery team, we would like to thank you for taking the time to complete our satisfaction survey. Our commitment is your return; this is why we would like to have you back soon in the near future. Thank you… Show more
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewBeautiful place
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewHotel was perfectly positioned and quiet . Food was good and Service was great 👍
No coffee or milk in room . There was one coffee pod on day arrival and it was not replaced . There are 2 people in the room .
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewGreat space
Nothing
Dear Felipe, Thank you very much for your review. We are very glad that you enjoyed your stay. Kind Regards, Xiomara Nunez, Front Office Manager
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewQuiet and peaceful place. Great location without the crowds and traffic
Dear Mary Thank you very much for your review. We are very glad that you enjoyed your stay. Kind Regards, Xiomara Nunez, Front Office Manager
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewThe staff were very friendly and went out of their way to help. The room and bed were comfortable and very well presented. When the initial room had no hot water, they immediately upgraded the room to a suite. The only thing I would suggest is to supply a single information sheet on things like the safe, dinner and breakfast times and various other facilities in the room and hotel.
The only thing which let them down slightly was the restaurant. We asked for bread with our dinner on three occasions, even reminding them but to no avail. Steak which my wife only eats well-cooked was extremely rare. We ordered a glass of wine and a pisco sour, only the pisco sour arrived. The food was overall very good and the restaurant very nice, so it was a shame such a small thing affected the experience.
Dear Mark, On behalf of Manto MGallery team, we would like to thank you for sharing your comment with us. It is a pleasure to know that you enjoyed your stay and the excellent service from all our team members. On the other hand, please apologize us for all the inconveniences in the restaurant, I will review this with our food and beverage manager in order to to improve the service we provide. Our commitment is your return, so we will be happy to have you back soon. Best regards, Xiomara Nunez Front Office Manager
Dear Mark, On behalf of Manto MGallery team, we would like to thank you for sharing your comment with us. It is a pleasure to know that you enjoyed your stay and the excellent service from all our team members. On the other hand, please apo… Show more
Reviewed: 3 February 2025 · Stayed in February 2025
Verified reviewA hidden gem; an oasis of peace and calm in a very busy city. Exceptional staff.
Dear Andrew, On behalf of Manto MGallery team, we would like to thank you for sharing your comment with us. It is a pleasure to know that you enjoyed your stay and the kindness of our team members. Our commitment is your return, so we will be happy to have you back soon. Best regards, Xiomara Nunez Front Office Manager
Dear Andrew, On behalf of Manto MGallery team, we would like to thank you for sharing your comment with us. It is a pleasure to know that you enjoyed your stay and the kindness of our team members. Our commitment is your return, so we will … Show more
Reviewed: 8 January 2025 · Stayed in January 2025
Verified reviewfriendly staff, the size of the room is good enough, good water pressure shower, excellent WIFI, good breakfast but limited choices, well located, i can bring food from other restaurants outside the hotel.( In others hotels you don't have that choice) The a/c runs smoothly :)
One only complain. Hope this is for better. The pillows are to soft for my head and my head column. I have to put the 4 pillow that came in the room like tower and try to have a decent sleep but i cant . I wake up 5:30am and i cant sleep more. The only think i have left is to turn the TV.
Dear Cesar, On behalf of Manto MGallery team, we would like to thank you for sharing your comment with us. It is a pleasure to know that you enjoyed your stay and thank you for letting us know your appreciation about the pillows, we will review this point in order to offer you a better service in a future. Our commitment is your return, so we will be happy to have you back soon. Best regards, Xiomara Nunez Front Office Manager
Dear Cesar, On behalf of Manto MGallery team, we would like to thank you for sharing your comment with us. It is a pleasure to know that you enjoyed your stay and thank you for letting us know your appreciation about the pillows, we will re… Show more
Reviewed: 15 November 2024 · Stayed in November 2024
Verified reviewSpacious room and bathroom with good hot water pressure. Staff generally are friendly.
There are just not enough power plugs in the room and none by the bedside tables, which is strange for an Accor hotel. I informed front desk 3 times over 2 days that the safe in my room didn't come with instructions to reset and was also not reset from the last occupant. Nothing was done, other than saying the safe is handled by their security. I guess security was on leave for the 3 nights I was there. This is not acceptable and not for a business trip for APEC. Breakfast is very limited in choice, though delicious. Considering the premium paid during the APEC period, this is not a good deal for the service and lack of follow up.
Dear Audris, On behalf of Manto MGallery team, we would like to thank you for sharing your comment with us. It is very important for us to know the opinion of our guests; scores like yours helps us to continue improving in the level of service we offer. We will review every point in detail with our team and take actions to improve the service we provide. Our commitment is your return, so we will be happy to have you back. Best regards, Xiomara Nunez Front Office Manager
Dear Audris, On behalf of Manto MGallery team, we would like to thank you for sharing your comment with us. It is very important for us to know the opinion of our guests; scores like yours helps us to continue improving in the level of serv… Show more
Reviewed: 14 November 2024 · Stayed in September 2024
Verified reviewReviewed: 8 October 2024 · Stayed in October 2024
Verified reviewReviewed: 30 August 2024 · Stayed in August 2024
Verified reviewThe rooms were spacious and the location is great. Staff was mostly helpful - i was checked in by Pia who was just and amazing person, bubbly, efficient and so helpful - even suggested some great places to go and eat as i wanted to explore the city outside the hotel
The aircon was lacking or not functioning well. The water was not replenished and one had to pay for the coffee in room? Weird. Gym was a total disappointment
Reviewed: 10 June 2024 · Stayed in June 2024
Verified reviewExcellent Breakfast. Great attention.
All good
Dear Federico, On behalf of Manto MGallery team, we would like to thank you for sharing your comment with us. It is a pleasure to know that you enjoyed your stay and the service provided by all our team members. . Our commitment is your return, so we will be happy to have you back very soon. Best regards, Xiomara Nunez Front Office Manager
Dear Federico, On behalf of Manto MGallery team, we would like to thank you for sharing your comment with us. It is a pleasure to know that you enjoyed your stay and the service provided by all our team members. . Our commitment is your ret… Show more
Reviewed: 27 May 2024 · Stayed in May 2024
Verified reviewReviewed: 23 May 2024 · Stayed in May 2024
Verified reviewReviewed: 22 May 2024 · Stayed in May 2024
Verified reviewVery comfortable place to stay
A little bit more bottled water or open bar at 23:00 would be better
Dear Ana, On behalf of Manto MGallery team, we would like to thank you for sharing your comment with us. It is a pleasure to know that you enjoyed your stay and our comfortable accommodation. Thank you for your suggestions about the bottle of water in the room, we will update your profile with your preferences, so we can give you a better service in your next visit. Our commitment is your return, so we will be happy to have you back soon. Best regards, Xiomara Nunez Front Office Manager
Dear Ana, On behalf of Manto MGallery team, we would like to thank you for sharing your comment with us. It is a pleasure to know that you enjoyed your stay and our comfortable accommodation. Thank you for your suggestions about the bottle … Show more
Reviewed: 8 May 2024 · Stayed in April 2024
Verified reviewThe neighborhood is great !
The laundry and the taxi service are very expensive. There was no water bottles every day
Dear Veronique, On behalf of Manto MGallery team, we would like to thank you for sharing your comment with us. It is a pleasure to know that you enjoyed your stay and our quiet neighborhood. Regarding the prices of our transfers and laundry, these are services that we can assure high quality and safety. However, there is other options near the hotel, that we will be happy to share with you in your next visit. Our commitment is your return, so we will be happy to have you back soon. Best regards, Xiomara Nunez Front Office Manager
Dear Veronique, On behalf of Manto MGallery team, we would like to thank you for sharing your comment with us. It is a pleasure to know that you enjoyed your stay and our quiet neighborhood. Regarding the prices of our transfers and laundry… Show more
Reviewed: 3 May 2024 · Stayed in February 2024
Verified reviewReviewed: 30 April 2024 · Stayed in April 2024
Verified reviewReviewed: 24 March 2024 · Stayed in March 2024
Verified reviewVery nice rooms with comfortable beds. Clean.
Breakfast. Not many varieties of vegetables and fruits.
Dear Natalie, On behalf of Manto MGallery team, we would like to thank you for sharing your comment with us. It’s a pleasure to know that you enjoyed your stay and thank you for highlight our comfortable rooms and also we appreciate your suggestion about the variety of our breakfast. Our commitment is your return, so we will be happy to have you back soon. Best regards, Xiomara Nunez Front Office Manager
Dear Natalie, On behalf of Manto MGallery team, we would like to thank you for sharing your comment with us. It’s a pleasure to know that you enjoyed your stay and thank you for highlight our comfortable rooms and also we appreciate your su… Show more
Reviewed: 6 February 2024 · Stayed in November 2023
Verified reviewHotel was cozy, clean, and with a fantastic staff. Food was superb. We had breakfast, lunch, and dinner on different days and it was a pleasant surprise to have an excellent Peruvian cuisine so close. A major thanks to the attentive staff that helped to not only book a city tour but also helped us negotiate the service. I would go back.
We went to a conference that was held near the hotel. Location was appropriate and perfect for our needs. However, it is a bit far from the more tourist places. Transit was a bad experience all-out and should be considered for your travel plans.
Dear Alice On behalf of Manto MGallery team, we would like to thank you for sharing your comment with us. It’s a pleasure to know that you enjoyed your stay, our delicious food served in our restaurant “Saya” and overall the great service provided by all our team members. About our locations, as you said our neighborhood is very quiet but you have access to different touristic areas 20 minutes away. Our commitment is your return, so we will be happy to have you back soon. Best regards, Xiomara Nunez Front Office Manager
Dear Alice On behalf of Manto MGallery team, we would like to thank you for sharing your comment with us. It’s a pleasure to know that you enjoyed your stay, our delicious food served in our restaurant “Saya” and overall the great service p… Show more
Reviewed: 30 January 2024 · Stayed in December 2023
Verified reviewAn excellent hotel
Dear Lee On behalf of Manto MGallery team, we would like to thank you for sharing your comment with us. It’s a pleasure to know that you enjoyed your stay. Our commitment is your return, so we will be happy to have you back soon. Best regards, Xiomara Nunez Front Office Manager
Dear Lee On behalf of Manto MGallery team, we would like to thank you for sharing your comment with us. It’s a pleasure to know that you enjoyed your stay. Our commitment is your return, so we will be happy to have you back soon. Best regar… Show more
Reviewed: 22 January 2024 · Stayed in December 2023
Verified reviewFantastic breakfast
No complaints at all - very satisfied
Dear Lee, On behalf of Manto MGallery team, we would like to thank you for sharing your comment with us. It’s a pleasure to know that you enjoyed your stay and thank you for highlight our delicious breakfast. Our commitment is your return, so we will be happy to have you back soon. Best regards, Xiomara Nunez Front Office Manager
Dear Lee, On behalf of Manto MGallery team, we would like to thank you for sharing your comment with us. It’s a pleasure to know that you enjoyed your stay and thank you for highlight our delicious breakfast. Our commitment is your return, … Show more