Calle Saphi 875, Cusco City Centre, 084 Cusco, Peru
#91 of 323 hotels in Cusco
Guests' ChoiceBased on 67 hotel reviews
8.6Cleanliness
8.9
Comfort
9.0
Location
8.1
Facilities
8.7
Staff
9.1
Value for money
8.7
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 24 August 2025
Soumya
United StatesGreat property, had an amazing time.
Stayed in August 2025
Reviewed: 18 August 2025
Sarah
United KingdomDuring peak time the shower did run out of hot water so be mindful of that.
The room was spacious and very clean. The beds were comfortable and it was a quiet hotel overall as it is a short taxi or 30minute walk into the centre. Staff were very friendly and happy to help.
Stayed in July 2025
Reviewed: 7 January 2025
Colin
United KingdomNothing to dislike
Easy walk to the centre helpful staff clean and comfortable room
Stayed in January 2025
Reviewed: 5 January 2025
Alexandru
Romanialocation is a bit far from center and could be a bit cleaner for the money
staff was very friendly and helpful!
Stayed in January 2025
Reviewed: 6 October 2024
James
United KingdomBreakfast was quite basic as we went towards the end there wasn’t too much left
Really modern place, excellent and friendly staff and a beautiful shower!
Stayed in October 2024
Reviewed: 18 September 2024
Paula
United StatesThe view on the front of the propertie
Great location
Stayed in September 2024
Reviewed: 2 September 2024
Emily
United StatesWe had a room with 2 beds. The tv was so large and e tended beyond the walkway. We had to be mindful of it or we would have smacked our head. They offered us an upgrade but we chose to stay in this room. We just had to be careful.
Liked nearly every thing about the property. It’s at the edge of the tourist developed area but it was fine.
Stayed in August 2024
Reviewed: 27 August 2024
Gillian
United KingdomIt was only 10.minutes from the centre but not a partucularly pleasant walk as the hotel.is close to a taxi and minibus depot
A charming small.hotel 10 minutes walk from the cebtre of old Cusco. Small room but very comfortable and a good buffet breakfast. We stayed at the sister hotel San Augustin El Dorado but found Mamasara much quieter and more relaxing
Stayed in August 2024
Reviewed: 25 August 2024
Ian
United Statesbreakfast was mediocre
great staff and accommodations for the price
Stayed in August 2024
Reviewed: 5 August 2024
Mandi
AustraliaBit noisy early in the morning ad people head off for yours or check in late as everything echoes people walking downtairs and talking
Great location.. away from the crowds yet a short walk away from all you want… hot showers warm room staff friendly and want to help
Stayed in August 2024
Reviewed: 24 July 2024
Delaney
Israel--
We really enjoyed our (short) stay here. My husband let them know it was our honeymoon and the staff were so sweet, they prepared a special suprise in the room for us <3 they also prepared a breakfast box to go when we had to leave early for our tour. Big thank you especially to Jamira!
Stayed in July 2024
Reviewed: 12 July 2024
Sheenu
United StatesHard to find the location. On a dirt road that was under construction. No lighting at night on the road so it was uncomfortable walking back from town all alone. Lots of drinking in the courtyard on my second night.
The room and courtyard were beautiful. Full of flowers. The breakfast was cooked fresh & delightful.
Stayed in May 2024
Reviewed: 12 July 2024
Anamarija
CroatiaGreat location, 10 minutes walk to the main plaza. Excellent stuff, very spacious and clean rooms. Good breakfast.
Stayed in July 2024
Reviewed: 14 June 2024
Megan
United StatesNothing
Welcoming hotel with amazing staff!
Stayed in May 2024
Reviewed: 6 May 2024
Olga
United Statesall was perfect
this hotel in 7 min walk from Plaza de Armaz and there is so quite . so good after pretty loud center.. room are clean, breakfast are amazing and super super nice facilities.
Stayed in May 2024
Reviewed: 1 January 2024
Changdae
South KoreaFar from the plaza
It's quiet, clean, and beautiful
Stayed in December 2023
Reviewed: 29 December 2023
Anastasia
United KingdomThe hotel is not good in responding to messages via booking. We couldn't call them and they wouldn't respond to messages, which made the communication prior to our stay a bit tricky. The hotel is only 10min walk from the centre of Cusco. However the street is very dark at night and people need to be cautious when returning to the hotel late at night
Everything was great. The room was clean, warm and quiet. The bathroom was clean and the shower was great. It always had warm water. They provided shampoo and conditioner and hairdryer. The personnel were very helpful. Whatever we asked them for we had it. They also stored our baggage for 4 days for free
Stayed in December 2023
Reviewed: 14 November 2023
Dimitris
GreeceHousekeeping personnel
Stayed in October 2023
Reviewed: 27 October 2023
Abbie
United KingdomIf I had to complain it would be the location however the hotel is only a 10 minute walk from the main square so it was not a huge problem for me.
Beautiful and clean hotel just outside of the Cisco historical centre. The bed was so comfortable and the rooms quiet and clean. The bathrooms too were exceptionally clean. The buffet breakfast was very good too
Stayed in October 2023
Reviewed: 27 October 2023
Joyce
NetherlandsLaundry service at $4 per kilo is very expensive, double the price of next door. I would suggest to offer it at a reasonable price, or not at all.
Came back here a second time because we loved it so much. Friendly staff that let us check in earlier and check out later, great breakfast and comfy rooms that are cleaned daily if you like so.
Stayed in October 2023
Reviewed: 26 October 2023
Julien
SwitzerlandWifi
Friendly staff, very clean, great breakfast
Stayed in October 2023
Reviewed: 7 October 2023
Julie
United StatesBreakfast?
Convenience to town without being in the thick of the noise. Front desk was very helpful.
Stayed in September 2023
Reviewed: 1 October 2023
Gustavo
BrazilMost of the hotels of Cusco have an option of a box breakfast for the tourists which wake up early for the tours (most of the tours start before 5 am such as Laguna Humantay, Mountain of Collors), however the hotel didn’t offer me such possibility of a breakfast box or an early breakfast. In addition, the hotel is a little far from downtown in particular if you are going in the Winter and need to walk 1 quilometer until downtown.
The facilities are good and everything was clean. The staff kept my luggages during the day until I came back from my last tour.
Stayed in September 2023
Reviewed: 30 September 2023
Singh
AustraliaN/A but about a 10 minute walk from the main square.
Lovely staff, clean.
Stayed in September 2023
Showing 1 – 25
Da Nang, Vietnam
Dilley, USA
Thomasville, USA
Hermigua, Spain
Sandusky, USA
Sighişoara, Romania
Ollantaytambo, Peru
Mambajao, Philippines
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content