Reviews of El Mariscal Cusco 3 stars
Urb. Lucrepata F-6 - San Blas, Cusco City Centre, Cuz 01 Cusco, Peru

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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewComfortable room, super friendly staff. Option for breakfast to be brought to your room.
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe room had a window on the inside yard,so you should keep the curtain closed all day,which is not comfortable,you feel a little bit prisoned. I always apply a filter "with view" on the search and that's why I booked it,since it was in the results, I thought it had a view in the city.The photos don't show this thing with the window. I asked from the personnel to change the room but this wasn't possible. I had another booking after two days because I would stay to Aquas Calientes,and I cancelled it. The hotel could charge me for this cancelation,and they didn't,which I appreciate so much by the way. Have in your mind that you will stay in a room with closed curtains all day.The light was really bright either,you couldn't relax.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLovely rooms and wonderful staff!
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewThe staff de was super attentive and warm, they did the stay easy for us.
Breakfast could be better
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewSuper friendly personal, which are helping in every situation. No matter what time it is. Also the breakfast service, which is delivered into the room, was nice. Rooms are comfortable. We were happy!
Reviewed: 3 August 2025 · Stayed in May 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe staff were so nice!!!! They made the stay
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewLarge room, comfortable bed, quite street.
It’s a bit of an uphill walk from the main square.
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewThe property is clean, cozy, and comfortable and most importantly, quiet. It’s perfect for solo travelers, especially after a long journey when all you need is a good rest. I highly recommend this place. The staff were also incredibly helpful and kind.
Nothing
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReally nice room, spacey and clean. Daily cleaning. It was a little off the center( approx 10 minutes) but near the San Blas Mercado, which is nice. The staff was nice and helpful, give us our breakfast to go, the days we were on the road really early. In the night it gets really cold, but the rooms have blankets.
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThe staff couldn’t have been anymore friendly and helpful. The location was excellent. The staff also had small breakfasts prepared for us the day we were going on trips. Excellent overall.
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewThe staff was amazing! Best I’ve ever met.
Shower temperature fluctuates
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewI liked the beautiful welcoming I received. A nice welcoming its what makes a difference as well as greeting us with a nice morning breakfast.
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in June 2025
Verified reviewClean, organized, kind and helpful staff. Wifi amazing ( which is not easy to find in Cuzco )
It’s a bit far from the plaza De armas. However, still walking distance
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewThe customer service was just awesome. The staff was curteous, willing to help and go out of their way as needed
Coming up and down from 4th floor was tough without elevator. Water heater for the hotel seemed to be right next to my bedroom and would turn on and off all night long. The bedroom door opened into the cafeteria which was noisy.
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewStaff is hospitable, smiling and speak some English - feels more like an apartment than hotel. Room is spacious (though it looks in the inner courtyard). And they have coca tea ready to drink in the lobby
Location is not that far from city centre, though could be confusing to find even for tour guides pickup
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewVery clean. Staff was extremely nice and helpful