Reviews of Doubletree By Hilton Lima San Isidro 5 stars
Av Arequipa 2960, San Isidro, San Isidro, 15073 Lima, Peru
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in March 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewThe rooms were very clean, hotel staff were extremely friendly, and their breakfast was amazing.
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 15 April 2025 · Stayed in January 2025
Verified reviewNice location and clean rooms. Good breakfast.
Gym was very small. Interior design well done but heavy and dark. Very expensive for what it is.
Reviewed: 22 March 2025 · Stayed in March 2025
Verified reviewReviewed: 20 February 2025 · Stayed in February 2025
Verified reviewReviewed: 18 February 2025 · Stayed in February 2025
Verified reviewReviewed: 3 February 2025 · Stayed in February 2025
Verified reviewReviewed: 13 January 2025 · Stayed in January 2025
Verified reviewThe staff was more than friendly. They were exceptionally helpful! It was a lovely stay!
Dear Luis, Thank you for your kind words! We are delighted to hear that you had a lovely stay and that our team made your experience even more special. Your appreciation means a lot to us, and we will be sure to share your comments with our staff. We hope to welcome you back soon for another wonderful stay! Best regards, Doubletree by Hilton San Isidro
Dear Luis, Thank you for your kind words! We are delighted to hear that you had a lovely stay and that our team made your experience even more special. Your appreciation means a lot to us, and we will be sure to share your comments with ou… Show more
Reviewed: 3 January 2025 · Stayed in December 2024
Verified reviewReviewed: 22 October 2024 · Stayed in October 2024
Verified reviewSimply perfect
Reviewed: 21 October 2024 · Stayed in October 2024
Verified reviewAmazing food, beautiful architecture and modern rooms.
The gym is very small and with few equipments. One of the days the wifi did not work and on the other day there was no hot water in the shower in the morning.
Dear Lucas We truly appreciate you taking the time to share your experience with us, as it allows us to identify areas for improvement and work on them. We deeply regret the inconvenience happened during your stay. Unfortunately, there was zone Fiber Optic System Drop which affected directedly our Wi-Fi, due to that we are taking steps to avoiding these impasse. Your satisfaction is our priority, and we will do our best to ensure that every experience with us is positive and satisfying. Kind Regards, DoubleTree By Hilton San Isidro Team
Dear Lucas We truly appreciate you taking the time to share your experience with us, as it allows us to identify areas for improvement and work on them. We deeply regret the inconvenience happened during your stay. Unfortunately, there was… Show more
Reviewed: 19 September 2024 · Stayed in August 2024
Verified reviewThe staff were really great, attentive, welcoming and helpful. The rooms are also very nice and comfortable. It’s a great place to stay for a business trip to Lima.
Dear Iris, Thank you for taking the time to share your experience with us! It was truly a pleasure to read your words and to know that we have met your expectations. We look forward to the honor of welcoming you back very soon. Sincerely, DoubleTree By Hilton San Isidro Team
Dear Iris, Thank you for taking the time to share your experience with us! It was truly a pleasure to read your words and to know that we have met your expectations. We look forward to the honor of welcoming you back very soon. Sincerely, … Show more
Reviewed: 12 September 2024 · Stayed in September 2024
Verified reviewReviewed: 1 September 2024 · Stayed in August 2024
Verified reviewThe staff in thre diniing room were exceptionally accommodating, friendly and helpful. I felt we certainly got value for money. I also loved the design downstairs in the dining / lobby areas.
Really nothing thaat I didn't like
Dear Carol, Thank you for taking the time to share your experience with us! we would like to express our sincere gratitude for the kind comments you left about our service. We hope to see you soon! Kind Regards DoubleTree By Hilton San Isidro Team
Dear Carol, Thank you for taking the time to share your experience with us! we would like to express our sincere gratitude for the kind comments you left about our service. We hope to see you soon! Kind Regards DoubleTree By Hilton San … Show more
Reviewed: 25 August 2024 · Stayed in July 2024
Verified reviewNo tiene cocheras
Reviewed: 3 July 2024 · Stayed in June 2024
Verified review