Reviews of Dazzler by Wyndham Lima San Isidro 4 stars

The bed was really comfortable and the place was clean daily

That the mini bar wasn’t free and only breakfast was free and not much options available for American cuisine

Great location, nice pool and jacuzzi! Location is also great with amenities nearby

Scrambled eggs during breakfast was watery

The location

The breakfast was very basic . We stay for 8 days and they serve every day the same.

Good for the price and location

A fire alarm was activated

I have to start by saying that when it comes to rest and comfort, the hotel delivers very well. The beds are truly comfortable, the mattresses are excellent quality, and you can tell they’ve invested in creating a space where you can sleep soundly. Also, the windows are completely soundproof — you can’t hear any noise from the outside, which is a big plus, especially in a city with heavy traffic. However, not everything is positive. One detail that really stands out — and not in a good way — is the pool. Every time I’ve stayed at this hotel, the pool has never been available. It’s always “under maintenance” or “temporarily out of service.” At this point, it feels like a recurring excuse. If they advertise it as part of the amenities, the least they could do is ensure it's actually usable. And although I don't like to single out individuals, I feel the need to mention the repeated behavior of a receptionist named Claudia. I understand everyone can have a bad day, but her attitude was consistently unpleasant. Every time I approached her with a question, she responded with clear disinterest, as if helping me was a burden rather than her job. She smiles awkwardly, with body language that communicates discomfort and rejection. It wasn’t just a one-time impression — it was a consistent pattern throughout my stay. It’s unfortunate, because the hotel infrastructure has potential. But when staff members convey indifference or a bad attitude, the guest experience drops significantly. Claudia wasn’t verbally rude, but her body language and tone were noticeably hostile and unprofessional. And that, especially at the front desk, reflects very poorly. In summary: excellent beds, great sound insulation, but services are unavailable and customer service falls short in key areas. A place that could be excellent... if they cared a little more about human interaction and delivering what they promise.

I stayed at the Dazzler Hotel on several occasions over the past month, totaling nearly a full month of lodging. I used to consider this one of the best hotels, which is why I returned multiple times. However, my last experience was deeply disappointing and concerning. When I checked out to travel to Germany, I accidentally left behind several high-value personal items in the room, including: A gold chain valued at $3,500 USD (which the hotel staff did report, and I appreciated that). A brand new Johnnie Walker Blue Label collector’s edition bottle, in its original box, valued at €450. Another bottle of Johnnie Walker Black Blood, half full. A bottle of wine. A pair of Oakley sunglasses, black-orange, valued at $750 USD. Other small items, such as a shoe. Unfortunately, the hotel never mentioned or returned any of the other items. When I arrived in Germany and unpacked, I realized many things were missing. I contacted the hotel and received a timeline of my check-in and check-out activities — as if they were trying to protect themselves instead of actually investigating the matter. What happened was theft inside the room, and the way it was handled shows a serious lack of accountability and transparency. To make matters worse, there was no running water for two full days at the hotel. This happened right before my international flight, and I couldn't even shower. The only "solution" offered was a single bottle of water in the room — as if one could bathe with that. I was paying for a suite, and it’s unacceptable for a hotel of this level to not have a water reserve or backup plan. And this wasn’t the first time. I had complained on previous occasions, and the reception staff told me, "Sir, this always happens. Please leave a review on Booking so that management takes it seriously, because guests always complain and nothing ever changes.

The location was perfect because it's safe, it's near a lot of restaurants and not so far of the airport. The staff provides valuable information about the city, transport and is very kind.

Lovely rooms. Comfy beds

Everything was just perfect! It looked just like the picture. We loved the view, the amenities and free breakfast! The staff was amazing and the neighborhood was very clean and safe.

We arrived almost midnight after a long trip, First thing we wanted to do was take a shower, However, we couldn’t, there was no water in the bathroom, but also in the entire hotel. We decided to change the hotel. So we canceled our stay and wanted our money back. The front desk staff, Mr. Jaír Basilio said that they only charge at the time of the check out and used the credit card only as a guarantee and he could cancel the guarantee so we would not be charged. However the hotel had already charged. I got in touch with the hotel today and they said they will return our money back, but it will take 2 or 3 weeks, so we will be expecting it. By the way, the water trouble is not a San Isidro district issue as Mr. Basilio said, he finally had to admit that it is about water pipes concern in the hotel building and he never told us the water trouble at the moment of check in, as he insisted he did. The hotel send to our room 3 big bottles of water, for a quick wash, after we complained for the inconvenience, unbelievable!! Well, we just want our money back!!

Comfy rooms, good selection at breakfast

The staff were very slow especially at check in

Impecable

Nada

Very nice, spacious and modern. Very well priced.

NA

Clean, modern, relatively close to the airport for good value. The breakfast was good. Helpful staff.

There was an issues with the payment at the reception. 4 cards were rejected, which is highly unusual.