Reviews of Crowne Plaza Lima by IHG 5 stars
Av. Benavides 300, Miraflores, 18 Lima, Peru
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewEverything was perfect, plus the staff very customer service oriented.
N/A
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewgreat breakfast, very good location, fair price
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe staff was great. Josslyn was very friendly in coordinating the reservation and facilitating an early check-in. Luis told me about Peruvian cuisine and helped me practice Spanish. Lucía was very friendly at check out and told me a lot about Peruvian culture. The breakfast was quite nice as well.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewA beautiful traditional hotel with a very good staff.
I wished to spend more nights there
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewStaff Location
Sauna Pool.indor pool is not the one under open sky. Dry sauna is not on 55 C as the maintenance supervisor said due safety. It is 80-90 C.
Dear Zoran, We sincerely apologize for any confusion or inconvenience regarding the sauna and indoor pool facilities. Thank you for bringing this to our attention. We are reviewing the details with our maintenance team to ensure accurate information is provided to our guests and that all safety standards are upheld. Your feedback is very valuable to us, and we appreciate your help in improving our services. Warm regards, Ninoscka Y.
Dear Zoran, We sincerely apologize for any confusion or inconvenience regarding the sauna and indoor pool facilities. Thank you for bringing this to our attention. We are reviewing the details with our maintenance team to ensure accurate in… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in June 2025
Verified reviewComfortable beds
Window can't open
Reviewed: 6 July 2025 · Stayed in June 2025
Verified reviewStrict Check in at 3pm...if you come with an early flight from Cusco, don't go there... they are other ones nearby who let you check in at 1pm.
Check in
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewBreakfast is very good
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewBreakfast is very good
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewLocation Staff
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewWonderful staff, clean comfortable room and great breakfast.
Nothing
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 June 2025 · Stayed in June 2025
Verified reviewGood
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewIt was OK
Did not shine in any category, 5 star functional hotel.
Reviewed: 2 June 2025 · Stayed in May 2025
Verified reviewRoom was large with large windows. Bed was very comfortable. Bathroom was big too, with both a bath and a shower. Staff were helpful and always available. Location great - 10 min walk to Kennedy and a lot of bars and restaurants in the area.
Nothing
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewLocation, spacious, clean and friendly staff
Nothing
Thank you very much Zale for taking the time to answer our survey and we are very happy that you enjoyed your stay at the hotel. We look forward to seeing you on your next visit to Lima !
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewGreat location one block from the Main Street and only five minutes walk to many restaurants and sights. Very clean and comfy room. Staff very pleasant also. Would recommend
Thank you very much Andrew for taking the time to answer our survey and we are very happy that you enjoyed your stay at the hotel. We look forward to seeing you on your next visit to Lima !