Nothing - hard to improve this

The couple who host the hotel are so welcoming and helpful. The rooms are great - spacious, well equipped and very comfortable. The breakfast was varied, delicious and substantial - bring a good appetite! I loved the comfortable seating area on the enclosed terrace with panoramic views out to the snow-stopped mountains. Just a great place to sit, read and relax

Stayed in August 2025

-

Access to the hotel with our vehicle was not possible due to roadworks. The hotel owner kindly accompanied us (in our car) to show us an alternative route (known only by local people). The owner and his wife were attentive and always smiling, friendly, and welcoming. The hotel's original decor makes it unique. The rooms are comfortable. The hotel is calm (not in the center of the city but only 5 minutes walk from Plazza de Arma) The breakfast is very good. We were able to leave our vehicle inside the hotel during our excursion to Machu Picchu.

Stayed in August 2025

As the rooms are facing to the corridor, it can be noisy when other guests or the hosts are passing by. Also there is no heating in the rooms, only small mobile heaters. It was not an issue for us but it can be for someone who prefer warmer temperature during the night.

The house is located not too far from the center and the city ruins - 8 mins walking and it has a really nice atmosphere. The hosts were really helpful and arranged everything that we requested - transfers, trips, tuk-tuk. The breakfast was also great and more then enough for us. Hot water and tea was always available that was a nice add on.

Stayed in August 2025

None

Staff and food was good

Stayed in August 2025

-

Very convenient location, great value for money, extremely helpful and polite staff

Stayed in August 2025

Should provide purified water.

Quiet, very nice decoration, comfy bed, good bathrm.

Stayed in July 2025

Nothing

Amazing hotel with exceptionally kind owners. Lovely location, nice rooms, reasonably priced laundry service too.

Stayed in June 2025

Everything! Hosts were amazing! Breakfasts amazing! Helped us book taxis and trips. Very kind and wonderful people. Beds are huge and very comfortable. Hot water was great too. The whole place is wonderfully themed in Inca heritage.

Stayed in June 2025

Gladys is a very nice person and we were happy to stay in her house

Stayed in May 2025

Nothing negative to say!

My boyfriend and I had wonderful time here. Very close and peaceful walk to Ollantaytambo archaeological site. I arrived feeling sick but Gladys was so so kind to me and made me a muña tea and gave me a vomit bucket. I was so sick, I thought I wouldn’t be able to embark on a 4 day hike, but Gladys’ care and 2 wonderful breakfasts with beautiful views helped me feel better and I was able to hike to Machu Picchu! The room was cozy and warm with nice hot shower. Plenty of space to pack and organize hiking bags. We also really loved the personal touches of cultural artifacts and decorations throughout the building. It felt like walking through a small museum. I only wish we had more time to spend in the lovely Ollantaytambo and with the kind hospitality of Gladys!

Stayed in May 2025

Everything was perfect.

We upgraded to the room with a comfortable King sized bed. The room and bathroom were spacious with plenty of storage, breakfast was nice, owners were wonderful and helpful, shower with hot water, quiet neighborhood 5 min walk to center. We loved staying here and actually came back after our trip to Macchu Picchu. Highly recommend. Thank you! Bonus--playful dogs (they only come if you call them).

Stayed in May 2025

There was nothing I disliked about this family run hotel

I loved the brilliant breakfast which was all freshly made with lots of fruits and vegetables and juice, etc Also, the staff are extremely friendly and helpful and the HOTEL has a lot of cultural memorabilia and items of interest . Also, it is great value for money in this location.

Stayed in May 2025

GPS location wasn’t accurate. Breakfast was very simple.

The owner was nice.

Stayed in May 2025

Very nice location facing the valley Nicely decorated inside with native cultural art effects The owner is a gentleman from Germany who speaks English, German and Spanish He was very helpful and kind We arranged a taxi to Cusco through him which was a good experience On our day of departure the local road was closed and taxis were not able to come from outside, the host gave us a ride to the closure spot from where we got the taxi Thanks for the caring Will definitely recommend his place and will stay again in our next visit

Stayed in May 2025

Amazing staff who was so friendly and accommodating which our stay very comfortable. And he allowed us to check out and leave our car in his gated property.

Stayed in April 2025

Very nice hotel in Ollantaytambo, quiet, clean, spacy. Friendly hosts. We stayed here for one night only before going to Machu Picchu by train but our car was parked there safely until we returned. Definitely recommended.

Stayed in April 2025

good breakfast for vegetarians, staff helped with luggage storage and printouts. overall the staff/hosts made it a great experience

Stayed in March 2025

Everything was perfect

Host super friendly and helpful, provided great local information, superb breakfast, flexible schedule, property beautifully adorned and maintained.

Stayed in December 2024

This is a family owned hotel but everything’s nice and reliable. I came here for an unexpected stay as my plan had to be altered due to the strike in Cusco city, but I received all good advice from the owner who made my trip easier. A reliable stopover hotel was what I exactly needed and this is the one.

Stayed in November 2024

The host Carl was excellent, friendly and helpful. The breakfast was exceptional. The location was absolutely perfect for us, but a vehicle would be needed to get to the train station (for Cusco /Machu Picchu) as it was too far to walk due to the main road bridge being closed for repairs.

Stayed in September 2024

No complaints.

Gladis and Carlos were wonderful, helpful and friendly. Very knowledgeable. The hotel is very attractive, almost a museum with artesania of very high quality. Carlos helped us with our trip planning and coordinating a reasonably priced, excellent daytrip to the Salineras, Moray and Maras.

Stayed in October 2024

A bit far from the city center considering you have to walk because of the road work (10-15 minutes).

Karl was very friendly and even arranged transport to Cusco for us two days after our check-out. The hotel is beautiful

Stayed in September 2024

Carl and his wife has made this hotel an Inka stye museum and though located somewhat out of the way, is antecedent choice. It is clean, colorful, up to date and breakfast is great. They are so helpful with any questions you may have and I highly recommend this property. Note: Currently (Sep 2024) there is construction on the bridge but there is a back way around to the hotel. So much to enjoy in this village.

Stayed in September 2024

Nothing

Karl and his wife are fantastic hosts. They greeted us with homemade pancakes and are very welcoming and kind. The room was comfortable and warm, despite being end of the winter. Breakfast is delicious! Price is very fair all considered

Stayed in September 2024