Reviews of Aku Hotels 4 stars
Calle Ignacio Merino 160, San Isidro, San Isidro, Lima 27 Lima, Peru
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe hotel is very nice — clean, spacious, comfortable — with a decent number of restaurants within walking distance. The park at the end of the block, Bosque El Olivar, was my favorite spot to hang out…so tranquil. I would absolutely stay here again.
No complaints
Dear Melanye, thank you very much for taking the time to share your experience. We are delighted to hear that you found our hotel to be nice, clean, and comfortable, and that you enjoyed the nearby restaurants and the tranquility of Bosque El Olivar. Your recommendation means a lot to us, and we are pleased to know that you would consider staying with us again. We look forward to welcoming you back in the future and providing you with another exceptional stay.
Dear Melanye, thank you very much for taking the time to share your experience. We are delighted to hear that you found our hotel to be nice, clean, and comfortable, and that you enjoyed the nearby restaurants and the tranquility of Bosque … Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLocation.
Nothing
Dear Mr. Francisco, thank you very much for taking the time to share your experience. We are delighted to hear that you appreciated the location of our establishment. It is our goal to provide our guests with a convenient and enjoyable stay. Your positive feedback is invaluable to us, and we look forward to welcoming you back in the future. Should you have any further comments or suggestions, please do not hesitate to reach out. Thank you once again for your kind words.
Dear Mr. Francisco, thank you very much for taking the time to share your experience. We are delighted to hear that you appreciated the location of our establishment. It is our goal to provide our guests with a convenient and enjoyable stay… Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewGreat location, clean, good wifi
A little noisy in the hallway next to elevator
Dear Jeffrey, thank you very much for taking the time to share your experience. We are delighted to hear that you appreciated our great location, cleanliness, and reliable Wi-Fi. Your feedback is invaluable to us, and we are committed to ensuring that our guests have a comfortable stay. We hope to welcome you back in the future, where we will strive to provide an even better experience. Thank you once again for your kind words.
Dear Jeffrey, thank you very much for taking the time to share your experience. We are delighted to hear that you appreciated our great location, cleanliness, and reliable Wi-Fi. Your feedback is invaluable to us, and we are committed to en… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in June 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in June 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewLovely hotel in a good location. The gym is out of action and the WiFi doesn’t work. Other than that very pleasant.
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewThe location is very good
Internet was extremely slow, it was almost impossible to work from the hotel
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewLocation and service
Nothing
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in May 2025
Verified reviewThe room and terrace were great!
Previous reviews match what we found needs to be improved in this hotel. I am sure that if the hotel administrators followed clients' advice, the hotel would receive better ratings. This is what we found can be improved: 1. Towel size and towel number. The hotel supplies guests with two small bath towels (not large enough to cover a tall and large person) and only one hand towel. When we asked for an additional hand towel, we were told that we could only have one. 2. Toilet paper. The hotel only supplies one roll of toilet paper a day. We had to ask for an additional roll. 3. No hairdryer. 4. Closet needs more shelves and/drawers. There are only two small shelves in the closet and a lot of open shelves in the room. I personally prefer to store my clothing in an enclosed space to keep room neat and calm. 4. Breakfast. Poor assortment. In a country that has an incredible assortment of fruit, they only have watermelon and apples. Only one choice of yogurt (sugared strawberry flavor) and one kind of cereal. These are all easy fixes that would not break the hotel's budget but would make guests' stay substantially more pleasant.
Dear Patricia, thank you for taking the time to share your experience with us. We are pleased to hear that you enjoyed the room and terrace. Your feedback regarding the areas for improvement is invaluable, and we assure you that we take such comments seriously. We are committed to enhancing our guests' experience and will certainly review your suggestions with our management team. Our goal is to provide a comfortable and enjoyable stay for all our guests, and your insights will help us achieve that. We hope to have the opportunity to welcome you back in the future and provide an even better experience.
Dear Patricia, thank you for taking the time to share your experience with us. We are pleased to hear that you enjoyed the room and terrace. Your feedback regarding the areas for improvement is invaluable, and we assure you that we take suc… Show more
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in February 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewPrice for money and location
Everything was ok
Dear Hazel, we are delighted to hear that you had a great stay at our hotel AKU Hotels in San Isidro. We are glad that you found our location convenient and that you felt you received good value for your money. Your feedback is important to us, and we appreciate your positive comments. If there is anything specific that we can improve on to make your next stay even better, please do not hesitate to let us know. We look forward to welcoming you back in the future.
Dear Hazel, we are delighted to hear that you had a great stay at our hotel AKU Hotels in San Isidro. We are glad that you found our location convenient and that you felt you received good value for your money. Your feedback is important to… Show more
Reviewed: 24 April 2025 · Stayed in March 2025
Verified reviewReviewed: 13 April 2025 · Stayed in March 2025
Verified reviewReviewed: 1 April 2025 · Stayed in March 2025
Verified reviewSuper comfortable bed, nice shower. Good WiFi, service helpful, Everything I needed!
Only the ac was a little noisy.
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewThe air conditioner is to noise. The hotel is clean and the staff friendly