No complaints

The hotel is very nice — clean, spacious, comfortable — with a decent number of restaurants within walking distance. The park at the end of the block, Bosque El Olivar, was my favorite spot to hang out…so tranquil. I would absolutely stay here again.

Stayed in August 2025

Nothing

Location.

Stayed in August 2025

A little noisy in the hallway next to elevator

Great location, clean, good wifi

Stayed in August 2025

Lovely hotel in a good location. The gym is out of action and the WiFi doesn’t work. Other than that very pleasant.

Stayed in July 2025

Internet was extremely slow, it was almost impossible to work from the hotel

The location is very good

Stayed in July 2025

Nothing

Location and service

Stayed in July 2025

Previous reviews match what we found needs to be improved in this hotel. I am sure that if the hotel administrators followed clients' advice, the hotel would receive better ratings. This is what we found can be improved: 1. Towel size and towel number. The hotel supplies guests with two small bath towels (not large enough to cover a tall and large person) and only one hand towel. When we asked for an additional hand towel, we were told that we could only have one. 2. Toilet paper. The hotel only supplies one roll of toilet paper a day. We had to ask for an additional roll. 3. No hairdryer. 4. Closet needs more shelves and/drawers. There are only two small shelves in the closet and a lot of open shelves in the room. I personally prefer to store my clothing in an enclosed space to keep room neat and calm. 4. Breakfast. Poor assortment. In a country that has an incredible assortment of fruit, they only have watermelon and apples. Only one choice of yogurt (sugared strawberry flavor) and one kind of cereal. These are all easy fixes that would not break the hotel's budget but would make guests' stay substantially more pleasant.

The room and terrace were great!

Stayed in May 2025

Everything was ok

Price for money and location

Stayed in April 2025

Only the ac was a little noisy.

Super comfortable bed, nice shower. Good WiFi, service helpful, Everything I needed!

Stayed in March 2025

The air conditioner is to noise. The hotel is clean and the staff friendly

Stayed in March 2025

Staff promised a cot which was not ready and then woke baby and I up only to take an hour to install the cot in the bed with 3 staff members. Also I was questioned for some legal documents about my child by the receptionist, it wasn’t his place to question me or for challenging me for something that I already discussed with migrations and had nothing to do with the hotel.

The size of the room and bed, the air conditioning being available

Stayed in March 2025

Watch out for small print on Booking about local taxes in addition to quoted price. It’s there but you might miss it.

I paid $66 a night room only via Booking which makes this hotel excellent value for money. Not luxurious but good. Located next to the Olivar Wood (ideal for strolling safely), it is located on a quiet street close to many good restaurants and facilities. Breakfast @$13 is fine but I went out for other meals and enjoyed the neighbourhood. Staff attentive and polite.

Stayed in February 2025

Very good value, great service

Stayed in January 2025

The wall socket is "american style", different from the ones in Brazil and Europe. They could provide some plug adapter for the travelers or have an USB input in the wall.

It is a beautiful and modern hotel in San Isidro. The room was big and very clean. The staff is kind and helpful.

Stayed in November 2024

Nice hotel with friendly, helpful staff and comfortable rooms. Great location next to restaurants and parks, safe area.

Stayed in October 2024

The breakfast

Location

Stayed in October 2024

False advertising. They say early check-in since 1pm, we arrived 1:40 and they said the room wasn’t ready. When we complained, they said it was “from 1pm”, meaning it could be later than that. Come on…!

Good location

Stayed in September 2024

Clean and nice rooms. Close to the park and ancient ruins.

Stayed in August 2024

Despite the number of guests in the room, the towels are very small, rough and there were not enough as well as the amenities.

The room was pretty quiet and spacious. The terrace a great complement

Stayed in July 2024

Noisy

Location

Stayed in June 2024

Nice and clean and well maintained! The room is a nice size. Staff was friendly and helpful. Quiet neighborhood.

Stayed in June 2024

Staff friendly and spoke good English, good location.

Stayed in April 2024

Good location in a quiet area of San Isidro.

Stayed in April 2024

The remote for the air conditioner did not work for us until we placed it directly in front of the AC unit. Inconvenient and a little warm our first night until we figured that out.

Nice sized, clean room and bathroom. Great location with plenty to dine within walking distance. Felt secure with security at times.

Stayed in March 2024