The bedroom walls without painting or decor. The bar closed too early.

Please and helpful staff and very clean rooms

Stayed in August 2025

We were originally in a pretty good room however, we had to be moved due to unforeseen circumstances next door and was placed in a way smaller room with no views. No iron in room. No adequately supplied with hotel toiletries.

The hotel was in a good location and the uber was pretty cheap. The breakfast was a wide variety.

Stayed in August 2025

The hotel is centrally located and has a metro station close by. Rooms are spacious and clean. Breakfast was included and was very good. Enjoyed the omelette station and variety of fresh fruits. Nice for a weekend getaway.

Stayed in August 2025

N/A

The location and ambience . Everything

Stayed in August 2025

The only drawback during my stay at Hotel El Panama by Faranda was the faulty bathroom drain pipe. While I will commend the staff for trying to resolve the issue, the problem was ultimately left unchanged.

There were a few note-worthy things about the hotel that made my trip enjoyable. Those are the excellent variety of breakfast options, the politeness and diligence of the staff, the convenience in location, and the overall cleanliness and architecture of the hotel.

Stayed in July 2025

Not enough towels

Location

Stayed in July 2025

The toilet handle to flush was broken. I called for assistance as soon as I arrived, and the maintenance person partially resolved the issue. I had to manually lift the toilet seat to flush. Also, the room was a bit hot.

Stayed in July 2025

Our bathroom shower door was pretty crooked and hasd to be held shut whil showering....maintenance did not have a fix for it. We ended up using a small towel to hold the door shut. The complimentary coffee was not available in the room, nor the sugar or tea. After duscusding a bit with the reception, we received them. There was a trascan onmy in the bathroom. Would be good to have one in the room itsekf. The drying clothes line did not work, it was stuck. And unfortunately the beds were not comfortable at all... one of the mattresses sank in the middle. So maintenance/updating of the rooms can be better. The pool tiles are in need of a good update.

I liked the location, the size of the room, the bathroom was a shower (that is a good thing), the look of the building, the pool, spa, gym and breakfast (although it can use more variety for the omelet). The complimentary water bottles each day, was very much appreciated. The pool is nice, large and very clean. The staff were nice and tried their best to help when needed. Breakfast was nice and delicious. The ease of having markets, restaurants on the premises and very nearby, farmacy, etc was ver good.

Stayed in July 2025

What i didn't like was the bathroom in the cabana to me didn't provide enough privacy especially the shower which had a transparent glass door

The breakfast was great, the accommodation was very nice we were upgraded to a cabana with no extra cost. The hotel was clean and staff was very friendly. The hotel was close to everything,.

Stayed in July 2025

noise through walls when trying to sleep

space, food, service

Stayed in July 2025

I had to change to 4 different rooms when I first arrived because the door lock would not open with the electronic card keys.

Location convenient to subway and restaurants.

Stayed in June 2025

Could be more decorated

Easy to venture into city Centre. Prime location

Stayed in May 2025

The Pool and location

Stayed in May 2025

Needs renovation

Friendly staff

Stayed in May 2025

The hotel feels a little tired and long in the tooth. It needs a refresh to replace some worn-out amenities (the lighted mirror in my room was broken and it was obvious there used to be a tv in the bathroom that someone took out and just covered over with a piece of finished wood. The daily labor union protests across the street, while not the hotel’s fault, made it almost impossible to work or relax during the day.

The staff was friendly and helpful. The free breakfast buffet was great and the 24 hour restaurant onsite was nice to have. Good pool area as well.

Stayed in April 2025

Long waiting time at the reception

Pool

Stayed in April 2025

Staff had trouble with their own checking in system and so didn’t know if our rooms were occupied or not. Staff continued to burst into our room or call in the early hours of the morning to check if rooms were occupied. It was very frustrating. Also, our door key pad malfunctioned repeatedly, locking us out of our room which meant having to get a member of their maintenance team to let us in the majority of the time. However, staff were super helpful with everything , facilities were good, big rooms, great pool, good breakfast.

Stayed in April 2025

Nice pool and ok rooms. Breakfast was ok, and we got lunch box when we could not join. We could also stay at pool area after check out. We didn’t get water in the room by check in and only two coffee capsules with note that you can buy another for price of 2 usd is a bit too much. Generally price for pool area room that is higher then regular room price shoudk be a bit better or offer a bit more

Stayed in March 2025

Check in

Piscinas bar entrenamiento

Stayed in January 2025

I would have liked yogurt as an option at the breakfast.

Enjoyed the pool area, rooms are spacious, some newer than others, and breakfast included is good. Beds are very comfortable.

Stayed in March 2025

Couldnt adjust the thermostat in the sleepingroom

Breakfast

Stayed in March 2025

Breakfast was not good. Flavor of food was not alright. Everything we tasted was worse than the other, unfortunately.

Very clean! Friendly staff!

Stayed in March 2025

Couldn't adjust the room temperature .

Almost everything

Stayed in March 2025

It was difficult as an English speaking person to understand the menu and how to order room service I also didn’t like the coffee in the room and that machine and it should have had a kettle for hot water

Very spacious the pool was beautiful I love the swim up bar and the drinks were Excellent

Stayed in February 2025