Reviews of Mövenpick Hotel & Apartments Ghala Muscat 5 stars
Al Maaridh Street Ghala Heights Complex Adjacent to Sultan Qaboos St, 111 Muscat, Oman
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewStaff were very polite and hospitable. The infinite pool on the roof was amazing and shaded which was great to avoid sun burn. Life guards were supportive and friendly.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewStaff provided brilliant service, especially Vijay at reception, farhad, cresida and sharukh at the restaurant. Always went out of their way to get us anything we needed and provided 5* service. Also gave us complimentary late check out. Went half board and food was very nice.
Was required to pay for early check in when most hotels provide this complimentary. Good hotel but lacks luxury factor. Good value for money though.
Dear Aalyah, Thank you so much for taking the time to share your detailed feedback. We're delighted to hear that you enjoyed our service, facilities, and convenient location. It's wonderful to know that our team members Vijay, Farhad, Cresida, and Sharukh left such a positive impression on your stay. We'll be sure to pass along your kind words to them. We're also pleased that you found the food to your liking and appreciated the complimentary late check-out. We do acknowledge your comment regarding early check-in charges. However, your feedback is valuable and will help us improve our guest experience. We hope to welcome you back again soon, and perhaps next time we can make your stay feel even more luxurious. Warm regards, Movenpick Ghala Muscat Team
Dear Aalyah, Thank you so much for taking the time to share your detailed feedback. We're delighted to hear that you enjoyed our service, facilities, and convenient location. It's wonderful to know that our team members Vijay, Farh… Show more
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewEverything from my first step in till check out. Staff, services, food and all were outstanding.
The location of the hotel was depressive. Nice hotel in the middle of dodgy area.
Dear Ahmed, Thank you for taking the time to share your feedback with us. We're truly delighted to hear that you had such a positive experience with our staff, services, and food from the moment you arrived until check-out. It’s always our goal to make every guest feel welcomed and well taken care of. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Warm regards, Movenpick Ghala Muscat Team
Dear Ahmed, Thank you for taking the time to share your feedback with us. We're truly delighted to hear that you had such a positive experience with our staff, services, and food from the moment you arrived until check-out. It’s always… Show more
Reviewed: 1 September 2025 · Stayed in July 2025
Verified revieweverything was good
none
Dear Mohammed, Thank you for your kind words. We're so pleased to hear you had a pleasant stay and that everything met your expectations. It was a pleasure having you with us, and we look forward to welcoming you back again soon. Best regards, Movenpick Ghala Muscat Team
Dear Mohammed, Thank you for your kind words. We're so pleased to hear you had a pleasant stay and that everything met your expectations. It was a pleasure having you with us, and we look forward to welcoming you back again soon. Best… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe staff was super friendly and helpful, the breakfast was one of the best I’ve ever had, spacious and super modern rooms and really lovely shaded roof-top pool. Highly recommend to stay
Nothing - 10/10
Dear Dunja, Thank you so much for your wonderful review and perfect 10/10 rating. We're thrilled to hear that you enjoyed your stay from our friendly and helpful team to the breakfast, modern rooms, and rooftop pool. It’s great to know we could help make your visit memorable, whether for couples or families. Your recommendation truly means a lot to us, and we can’t wait to welcome you back for another fantastic stay. Warm regards, Movenpick Ghala Muscat Team
Dear Dunja, Thank you so much for your wonderful review and perfect 10/10 rating. We're thrilled to hear that you enjoyed your stay from our friendly and helpful team to the breakfast, modern rooms, and rooftop pool. It’s great to … Show more
Reviewed: 30 August 2025 · Stayed in June 2025
Verified reviewEverything amazing hotel
Nothing
Dear Alhakam, Thank you for your wonderful feedback! We are delighted to hear that you had an amazing experience at our hotel. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Mövenpick Hotel and Hotel Apartments Ghala Muscat
Dear Alhakam, Thank you for your wonderful feedback! We are delighted to hear that you had an amazing experience at our hotel. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Möven… Show more
Reviewed: 30 August 2025 · Stayed in July 2025
Verified reviewThis is my go-to hotel because it is above excellent. I like everything about it from the facilities to the overall atmosphere.
There is nothing I dislike about this property. It has consistently exceeded my expectations.
Dear Maryam, Thank you for your wonderful feedback! We are thrilled to hear that you consistently enjoy your stays with us and appreciate our facilities and staff. Your kind words inspire us to maintain our high standards. Best regards, Mövenpick Hotel and Hotel Apartments Ghala Muscat
Dear Maryam, Thank you for your wonderful feedback! We are thrilled to hear that you consistently enjoy your stays with us and appreciate our facilities and staff. Your kind words inspire us to maintain our high standards. Best regards, M… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewEverything in the dacility was more than perfect.My first stay and will not be the last .. Room,cleaned,staff and every single things was more than expectation
Dear Husam, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our facilities and staff exceeded your expectations. We look forward to welcoming you back for another memorable stay in the future. Best regards, Mövenpick Hotel and Hotel Apartments Ghala Muscat
Dear Husam, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our facilities and staff exceeded your expectations. We look forward to welcoming you back for another memorable stay in … Show more
Reviewed: 29 August 2025 · Stayed in June 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThank you for Mr firas and Miss Beza they was very kind and helpful
Location and staffs Thank you for Mr firas and Miss Beza they was very kind and helpful
Dear Mohammed, Thank you for your kind words regarding Mr. Firas and Miss Beza. We are delighted to hear that their kindness and helpfulness enhanced your experience at our hotel. We appreciate your feedback and look forward to welcoming you back soon. Best regards, Mövenpick Hotel and Hotel Apartments Ghala Muscat
Dear Mohammed, Thank you for your kind words regarding Mr. Firas and Miss Beza. We are delighted to hear that their kindness and helpfulness enhanced your experience at our hotel. We appreciate your feedback and look forward to welcoming y… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewMy recent stay at Mövenpick Muscat was nothing short of exceptional. The hotel itself offers everything one could expect at a five-star level, but what truly sets it apart is the team. From the moment I arrived, I was welcomed with warmth, professionalism, and genuine care. A special thanks to Sharuk and his team, whose attention to detail and kindness made the experience unforgettable. Leaving felt like saying goodbye to family, and they’ve set a standard of hospitality that will be hard to match.
Dear Zakaria, Thank you for your wonderful feedback regarding your recent stay at Mövenpick Hotel and Hotel Apartments Ghala Muscat. We are thrilled to hear that you found our hospitality exceptional and that our team, especially Sharuk, made you feel at home. Your kind words about their professionalism and attention to detail will surely inspire them to continue delivering outstanding service. We strive to create memorable experiences for our guests, and it is heartening to know we achieved that during your visit. We look forward to welcoming you back in the future, where you will always find a warm atmosphere awaiting you. Warm regards, Mövenpick Ghala Muscat Team
Dear Zakaria, Thank you for your wonderful feedback regarding your recent stay at Mövenpick Hotel and Hotel Apartments Ghala Muscat. We are thrilled to hear that you found our hospitality exceptional and that our team, especially Sharuk, m… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewCheck-in time... Since I did online check-in, it took more than 30 minutes to be given the keys, so I didn't see the benefits of online check-in
Dear Ahmed, Thank you for your feedback regarding the check-in process. We appreciate you taking the time to share your experience, and we value your input as we continue working to enhance the overall guest journey. We look forward to welcoming you back and providing an even smoother experience on your next visit. Warm regards, Mövenpick Ghala Muscat Team
Dear Ahmed, Thank you for your feedback regarding the check-in process. We appreciate you taking the time to share your experience, and we value your input as we continue working to enhance the overall guest journey. We look forward to we… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified review