Reviews of Jumeirah Muscat Bay Oman 5 stars
Saraya Bandar Jissah SAOC, P.O Box 605, PC 115, Qantab, Muscat, Sultanate of Oman, 115 Muscat, Oman

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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewThe property was clean, beautiful and easy to navigate. Incredible views from each floor and beautiful views of the mountains. Absolutely stunning views of water. Essa was an incredibly helpful tour guide and so hospitable. Showed us so many beautiful places and took us on a wonderful boat ride.
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewThe location is amazing , great views all over the resort , great amenities , and friendly helpful staff
Nothing everything was amazing
Dear Valued Guest, Thank you for your lovely review. We are delighted to hear that you enjoyed the location, views, amenities and our team’s service. We truly look forward to welcoming you back again soon! With my best regards, Gianluca Gianluca Priori General Manager Jumeirah Muscat Bay
Dear Valued Guest, Thank you for your lovely review. We are delighted to hear that you enjoyed the location, views, amenities and our team’s service. We truly look forward to welcoming you back again soon! With my best regards, Gianlu… Show more
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in July 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewDear Ali, Thank you for sharing your great experience with us at Jumeirah Muscat Bay. We look forward to your return visit! With my best regards, Gianluca Gianluca Priori General Manager Jumeirah Muscat Bay
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe hotel beach and the swimming pool was really good!
Some of the staff were nice, others were normal and neutral. Also, the biggest downside of this hotel was its resturants and food taste and price, you can get better food in other nearby resorts for less cost. They should really work on the taste of their food. It was overall mediocre at best.
Dear Yousef, Thank you for sharing your feedback. We are glad that you enjoyed the beach, pool, and your overall stay at our resort. Also, we appreciate your feedback regarding the dining experience as well as the service. Thank you for choosing Jumeirah Muscat Bay, and we hope to have the opportunity to welcome you back in the future. With my best regards, Gianluca Gianluca Priori General Manager Jumeirah Muscat Bay
Dear Yousef, Thank you for sharing your feedback. We are glad that you enjoyed the beach, pool, and your overall stay at our resort. Also, we appreciate your feedback regarding the dining experience as well as the service. Thank you f… Show more
Reviewed: 1 September 2025 · Stayed in June 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewEverything was perfect, and the staff went above and beyond to make sure everything was convenient for ys
Dear Mishal, Thank you for your wonderful feedback. We are delighted to hear that everything was perfect and that our team made your stay so convenient. We look forward to welcoming you back again soon. With my best regards, Gianluca Gianluca Priori General Manager Jumeirah Muscat Bay
Dear Mishal, Thank you for your wonderful feedback. We are delighted to hear that everything was perfect and that our team made your stay so convenient. We look forward to welcoming you back again soon. With my best regards, Gianluca … Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewBeautiful decor, great location and amazing breakfast!!
Staff walk into the room without knocking, there is a terrible smell coming from the entryway of room 409.
Dear Sara, Thank you for reviewing your experience with us at Jumeirah Muscat Bay. We are pleased that you enjoyed the décor, location and breakfast. Please allow us to contact you directly to discuss your feedback further. With my best regards, Gianluca Gianluca Priori General Manager Jumeirah Muscat Bay
Dear Sara, Thank you for reviewing your experience with us at Jumeirah Muscat Bay. We are pleased that you enjoyed the décor, location and breakfast. Please allow us to contact you directly to discuss your feedback further. With my be… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewEverything was amazing
Dear Ali, Thank you for your review. We are delighted to hear that everything was amazing at Jumeirah Muscat Bay and look forward to welcoming you back soon. With my best regards, Gianluca Gianluca Priori General Manager Jumeirah Muscat Bay
Dear Ali, Thank you for your review. We are delighted to hear that everything was amazing at Jumeirah Muscat Bay and look forward to welcoming you back soon. With my best regards, Gianluca Gianluca Priori General Manager Jumeirah Musca… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewAbsolutely fabulous , clean and luxurious. Staff so friendly and helpful . Amazing private beach , not overcrowded. 3 pools Fantastic , one of the best hotel resorts . High quality buffet with the eggs made to perfection every day . We will definitely go back it was that amazing . Muslim friendly lots of burkinis
They don’t allow O Taxi to the hotel , only Merhaba taxi which is more expensive
Dear Valued Guest, Thank you for sharing your feedback at Jumeirah Muscat Bay. We are delighted that you enjoyed our cleanliness, beach, pools, staff and dining experiences. Please allow us to clarify that the resort operates a dedicated taxi service called “Marhaba”, a third-party service provider, and the prices are based on their costing. We look forward to welcoming you back soon. With my best regards, Gianluca Gianluca Priori General Manager Jumeirah Muscat Bay
Dear Valued Guest, Thank you for sharing your feedback at Jumeirah Muscat Bay. We are delighted that you enjoyed our cleanliness, beach, pools, staff and dining experiences. Please allow us to clarify that the resort operates a dedica… Show more
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewI traveled with my wife and 7-months old son. Our 10-days stay was a wonderful holiday. From the very knowledgeable front desk staff (who works mainly at night) , to the delightful restaurant and beach staff. The rooms and hotel were also very clean and well-appointed! Fresh flowers in the room and Amouage toiletries complemented the scent of true Oman :) I recommend it to everyone! The staff and the entire facility deserve a 10+ rating!
Dear Rafał, Thank you for your wonderful feedback. We are delighted to hear that you and your family had a great holiday with us at Jumeirah Muscat Bay. Your kind words about our team and facilities are appreciated, and we also value your recommendation. We look forward to welcoming you back soon. With my best regards, Gianluca Gianluca Priori General Manager Jumeirah Muscat Bay
Dear Rafał, Thank you for your wonderful feedback. We are delighted to hear that you and your family had a great holiday with us at Jumeirah Muscat Bay. Your kind words about our team and facilities are appreciated, and we also value y… Show more
Reviewed: 22 August 2025 · Stayed in June 2025
Verified reviewThe beach , staff and atmosphere
The food
Dear Mariam, Thank you for your kind feedback. We are pleased that you enjoyed the beach, our team’s service and the overall atmosphere. We have noted your comments regarding the food and will be reaching out to learn more about your experience, as your insights are valuable in helping us further enhance our offerings. We look forward to welcoming you back again soon. With my best regards, Gianluca Gianluca Priori General Manager Jumeirah Muscat Bay
Dear Mariam, Thank you for your kind feedback. We are pleased that you enjoyed the beach, our team’s service and the overall atmosphere. We have noted your comments regarding the food and will be reaching out to learn more about your e… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewEverything
Everything
Dear abdulaziz, Thank you for your wonderful feedback. We are delighted to know that you enjoyed everything about your stay and we look forward to welcoming you back soon. With my best regards, Gianluca Gianluca Priori General Manager Jumeirah Muscat Bay
Dear abdulaziz, Thank you for your wonderful feedback. We are delighted to know that you enjoyed everything about your stay and we look forward to welcoming you back soon. With my best regards, Gianluca Gianluca Priori General Manager J… Show more
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewEvery thing is gorgeous and nice Also the stiff they were excellent And i want to thanks Mr. Ahmad from concierge He was so great and helpful.
So excellent
Dear Shaima, Thank you for your wonderful review. We are delighted to know that you enjoyed your stay and that our team, especially Ahmad from Concierge, made your experience memorable. We look forward to welcoming you back again soon. With my best regards, Gianluca Gianluca Priori General Manager Jumeirah Muscat Bay
Dear Shaima, Thank you for your wonderful review. We are delighted to know that you enjoyed your stay and that our team, especially Ahmad from Concierge, made your experience memorable. We look forward to welcoming you back again soon. … Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe location is very good, the rooms are beautiful and spacious, clean, the staff are professional and friendly, the atmosphere is so relaxing and nice
The only thing that upset me was the food service at the beach was very very slow, if the hotel worked on that it would be the best
Dear arwa, Thank you for sharing your kind feedback. We are delighted that you enjoyed the location, rooms and relaxing atmosphere, as well as the professionalism of our team. We regret your experience with the food service at the beach and will review your feedback internally for improvement. We look forward to welcoming you back for an even better experience in the not too distant future. With my best regards, Gianluca Gianluca Priori General Manager Jumeirah Muscat Bay
Dear arwa, Thank you for sharing your kind feedback. We are delighted that you enjoyed the location, rooms and relaxing atmosphere, as well as the professionalism of our team. We regret your experience with the food service at the beac… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe scenery of the bay was beautiful
Having random members of male staff enter our room without permission on two separate occasions! Service was also extremely slow, on the beach I waited two hours to get water.
Dear Stephanie, Thank you for sharing your feedback. We are pleased to hear that you enjoyed the beautiful scenery of the bay during your visit to our resort. Following our internal review, we found that our colleague entered the room after knocking on the door in line with our standard procedure, unaware that you were on the patio. We regret the discomfort this may have caused and will work on improving communication to avoid similar situations in the future. We have also noted your comments regarding the beach experience for our internal review. We hope to welcome you back for a smoother experience with us in the not too distant future. With my best regards, Gianluca Gianluca Priori General Manager Jumeirah Muscat Bay
Dear Stephanie, Thank you for sharing your feedback. We are pleased to hear that you enjoyed the beautiful scenery of the bay during your visit to our resort. Following our internal review, we found that our colleague entered the room … Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe beach is amazing and lovely staff
Dear sa, Thank you for your kind review. We are delighted that you enjoyed the beach and our team’s hospitality. We look forward to welcoming you back soon. With my best regards, Gianluca Gianluca Priori General Manager Jumeirah Muscat Bay
Dear sa, Thank you for your kind review. We are delighted that you enjoyed the beach and our team’s hospitality. We look forward to welcoming you back soon. With my best regards, Gianluca Gianluca Priori General Manager Jumeirah Musc… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe spectacular view from the hotel room.The breakfast was also fantastic!
No female only gym,no jaccuzi
Dear Ali, Thank you for sharing your feedback. We are glad that you enjoyed the view and breakfast with us at Jumeirah Muscat Bay. We appreciate your feedback regarding the gym and jacuzzi. Looking forward to welcoming you again soon! With my best regards, Gianluca Gianluca Priori General Manager Jumeirah Muscat Bay
Dear Ali, Thank you for sharing your feedback. We are glad that you enjoyed the view and breakfast with us at Jumeirah Muscat Bay. We appreciate your feedback regarding the gym and jacuzzi. Looking forward to welcoming you again soon!… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified review