Reviews of Centara Muscat Hotel Oman 4 stars
PO.Box 3564 Postal code 112 ,Building No. 352, Way No.5003, Ghala Heights, Wilayat Bausher, Muscat, Sultanate of Oman., Muscat, Oman
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewHotel is well located and very clean over that staff is very helpful especially Mr. Devinder their house keeping staff.
Everything is good
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewSize room is good, staffs are nice at lobby and BF room
room is not keep voice.. i woke up always when someone did voice.. Housekeeper were lazy to change towel and blanket. He did not check tissue paper at the toilet too
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewLocation and price
Reception hall not that comfortable
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in June 2025
Verified reviewIt was good
Good
Dear Valued Guest, Greetings from Centara Muscat Hotel Oman. Thank you for taking the time to share a pleasant review and for your kind words. We are glad to hear that you had a pleasant stay with us. It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day. We look forward to welcoming you back soon. Sincerely, The Centara Muscat Hotel Oman Team
Dear Valued Guest, Greetings from Centara Muscat Hotel Oman. Thank you for taking the time to share a pleasant review and for your kind words. We are glad to hear that you had a pleasant stay with us. It is always encouraging for us to le… Show more
Reviewed: 31 August 2025 · Stayed in June 2025
Verified reviewIt was good hotel
Good
Dear Valued Guest, Greetings from Centara Muscat Hotel Oman. Thank you for taking the time to share a pleasant review and for your kind words. We are glad to hear that you had a pleasant stay with us. It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day. We look forward to welcoming you back soon. Sincerely, The Centara Muscat Hotel Oman Team
Dear Valued Guest, Greetings from Centara Muscat Hotel Oman. Thank you for taking the time to share a pleasant review and for your kind words. We are glad to hear that you had a pleasant stay with us. It is always encouraging for us to le… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe hotel is clean, comfortable, close to services , In the city center.
I received the room and the bathroom door was broken and they made me wait for the technician to fix it while I am in the room with my family! They could have replaced it immediately! I had to call reception several times for a response. The air conditioning broke down in the middle of the night and we had to change the room again.
Dear Valued Guest, Greetings from Centara Muscat Hotel, Oman. Thank you for your feedback. I sincerely apologize for the issues you experienced during your stay, and I'm very sorry that we didn't meet your expectations. I understand your frustration with having to wait for a technician to fix the broken bathroom door while you were in the room. This is not the level of service we aim to provide, and we should have offered to move you to a new room immediately. The breakdown of the air conditioning and the subsequent room change further compounded the inconvenience, and I'm truly sorry for the disruption to your night. While I'm glad to hear you found our hotel clean, comfortable, and well-located, I know these positive points don't make up for the issues you faced. I have shared your feedback with our maintenance and front desk teams to ensure we address these procedural failures and improve our response time. We hope you will give us another chance to provide you with the exceptional experience you deserve. Sincerely, The Centara Muscat Hotel Oman Team
Dear Valued Guest, Greetings from Centara Muscat Hotel, Oman. Thank you for your feedback. I sincerely apologize for the issues you experienced during your stay, and I'm very sorry that we didn't meet your expectations. I unders… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewAll are good
NA
Dear Valued Guest, Greetings from Centara Muscat Hotel, Oman. Thank you for taking the time to share your comments regarding your stay with us. Your feedback enables us to improve our services and products further. We regret that we didn’t meet your expectations and assure you that all your comments are much appreciated. Your feedback will help us continually improve the standard of products and services. Thank you for bringing these matters to our attention. We sincerely hope that you will grant us the opportunity to restore your confidence in our hospitality and have the chance to welcome you back again. Sincerely, The Centara Muscat Hotel Oman Team
Dear Valued Guest, Greetings from Centara Muscat Hotel, Oman. Thank you for taking the time to share your comments regarding your stay with us. Your feedback enables us to improve our services and products further. We regret that we didn’… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewA peaceful place to stay, 10 minutes from the airport. Nice variety of Breakfast
Broken floor and ladder for the swimming pool
Dear Valued Guest, Greetings from Centara Muscat Hotel, Oman. Thank you for taking the time to share your comments regarding your stay with us. Your feedback enables us to improve our services and products further. We regret that we didn’t meet your expectations and assure you that all your comments are much appreciated. Your feedback will help us continually improve the standard of products and services. Thank you for bringing these matters to our attention. We sincerely hope that you will grant us the opportunity to restore your confidence in our hospitality and have the chance to welcome you back again. Sincerely, The Centara Muscat Hotel Oman Team
Dear Valued Guest, Greetings from Centara Muscat Hotel, Oman. Thank you for taking the time to share your comments regarding your stay with us. Your feedback enables us to improve our services and products further. We regret that we didn’… Show more
Reviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe reception team especially the female wearing hejab, sorry I forgot her name maybe Amira, she has a dark skin color, she was elegant and friendly, and the team member who assisted us with the luggage he was also friendly, I only have one comment for the hotel benifit, I have noticed that the lights of the smoking area and summing pool at the 9th floor were on during the day time which is increasing the consumption of the electricity and not sustainable practice for a hotel, another point is that the ladder of the pool was damaged and might lead to incidents as well the pools needs maintenence talking about the flooring, the choline smell was noticeable, rest was fine and thank you ♥️
The staff and room decoration and the location
Dear Valued Guest, Greetings from Centara Muscat Hotel, Oman. Thank you for taking the time to share your comments regarding your stay with us. Your feedback enables us to improve our services and products further. We regret that we didn’t meet your expectations and assure you that all your comments are much appreciated. Your feedback will help us continually improve the standard of products and services. Thank you for bringing these matters to our attention. We sincerely hope that you will grant us the opportunity to restore your confidence in our hospitality and have the chance to welcome you back again. Sincerely, The Centara Muscat Hotel Oman Team
Dear Valued Guest, Greetings from Centara Muscat Hotel, Oman. Thank you for taking the time to share your comments regarding your stay with us. Your feedback enables us to improve our services and products further. We regret that we didn’… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewQuiet and clean rooms, very nice and delicious breakfast, good location to get around Muscat. The staff at the restaurant and the small coffee shop were lovely.
We expect the staff at the reception to be more welcoming, helpful and friendly.
Dear Valued Guest, Greetings from Centara Muscat Hotel Oman. Thank you for taking the time to share a pleasant review and for your kind words. We are glad to hear that you had a pleasant stay with us. It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day. We look forward to welcoming you back soon. Sincerely, The Centara Muscat Hotel Oman Team
Dear Valued Guest, Greetings from Centara Muscat Hotel Oman. Thank you for taking the time to share a pleasant review and for your kind words. We are glad to hear that you had a pleasant stay with us. It is always encouraging for us to le… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe lady at the front desk was extremely helpful and nice 🙂
The pool was falling apart and the fitness could use some cleaning
Dear Valued Guest, Greetings from Centara Muscat Hotel Oman. Thank you for taking the time to share a pleasant review and for your kind words. We are glad to hear that you had a pleasant stay with us. It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day. We look forward to welcoming you back soon. Sincerely, The Centara Muscat Hotel Oman Team
Dear Valued Guest, Greetings from Centara Muscat Hotel Oman. Thank you for taking the time to share a pleasant review and for your kind words. We are glad to hear that you had a pleasant stay with us. It is always encouraging for us to le… Show more