27 Carroll Street, 3989 National Park, New Zealand
#2 of 24 hotels in National Park
Guests' ChoiceBased on 253 hotel reviews
9.1Cleanliness
9.4
Comfort
9.3
Location
9.5
Facilities
9.1
Staff
9.6
Value for money
9.0
Free WiFi
9.0
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End of dialog contentReviewed: 30 August 2025
Hazel
New Zealandcould have done with a drying rack.
Having a separate room for the kids
Stayed in August 2025
Reviewed: 17 August 2025
Kimberly
New ZealandNothing - property is as advertised.
Very cozy and comfortable. Great value for money and only 20 min from the Whakapapa car park. Friendly staff including Lucky the cat who made us very welcome. Super location. Will stay here again.
Stayed in August 2025
Reviewed: 10 July 2025
Jaime
United StatesWe stayed in the Garden Suites which were brand new and had a kitchenette, which was well stocked. Everything was lovely and easy to manage. We really enjoyed our visit.
Stayed in July 2025
Reviewed: 9 July 2025
Ma
New ZealandThe bed was very comfortable and the room was extremely quiet. The staff were very friendly. The room was preheated and was very warm. The cat Lucky were also very friendly. We are very grateful to the owner for providing everything for every guest, making our stay a pleasant and comfortable one.
Stayed in July 2025
Reviewed: 25 June 2025
Wamiq
New ZealandBrilliant lodge with brand new units. The units were squeaky clean with every amenity you can think of. Highly recommended.
Stayed in June 2025
Reviewed: 21 June 2025
Marianne
United StatesGreat location, staff, and room! Spacious, clean, great shared kitchen and free laundry. Easily drove to Tongariro and walked to restaurants. Fantastic stay!
Stayed in June 2025
Reviewed: 1 May 2025
Doug
New Zealandthere was nothing I didn't like.
very spacious and it has everything you need for a comfortable stay, before tackling the Tongariro Crossing.
Stayed in April 2025
Reviewed: 12 April 2025
William
United StatesComfortable beds, well equipped kitchenette. Great Location to fantastic hikes in National Park.
Stayed in April 2025
Reviewed: 3 April 2025
Phil
United KingdomWe loved staying at the Tongariro Crossing Lodge, the staff were so friendly, we really enjoyed the cooked breakfasts. They booked the shuttles for the Alpine Crossing which all worked out well.
Stayed in April 2025
Reviewed: 18 March 2025
Annick
CanadaVery charming, lovely lady at reception, useful shared kitchen, nice host.
Stayed in March 2025
Reviewed: 14 March 2025
Barbara
United KingdomNothing not to like. This is traditionally homely accommodation and we were glad to have a 3 night stay with such kind hosts.
Louis and Marina were friendly and helpful, suggesting places to visit and giving information about the Tongariro Alpine Crossing so that we could plan the best route. We had the packed lunch which was very good. There are lots of things to do and walks to choose from in the area, from 15 minutes to full day. We opted to drive ourselves to the Crossing Walk, but there are pick up and drop off options. When we wanted a more chilled day, Marina suggested the Gondola and that was well worth doing for the stunning film location scenery. The suite we had was spacious, with a comfortable bed, a sitting area with sofa and a kitchen, which had everything we needed. The garden is lovely thanks to the hard work of Marina's dad. It was very useful to have the use of a washing machine and drying room with powder provided and no need to search for coins. Louis and Marina contacted us with offers of help prior to our arrival, including the offer to pick us up from a bus if needed. There is a takeaway very close to the lodge and a good pub/restaurant just a few minutes walk. There is a village store a few minutes drive away. The lodge has a resident cat, always a welcome bonus for us.
Stayed in March 2025
Reviewed: 12 March 2025
Diana
United KingdomEverything was fine so there was nothing we didn't like.
Cottages were very nice, surrounding gardens very pretty. Breakfast was really nice. Owner and staff were all very helpful
Stayed in February 2025
Reviewed: 1 March 2025
Marie
CanadaThere’s some highway noise at night. Most people probably won’t notice it but we come from a very quiet area.
Lovely garden, comfy rooms and very personable staff.
Stayed in March 2025
Reviewed: 25 February 2025
Debra
United StatesPerfect location for hiking the Tongariro crossing . Shuttle to hike was arranged.
Stayed in February 2025
Reviewed: 24 February 2025
Jasper
NetherlandsLocation Spacious Guest laundry Shuttle accommodated
Stayed in January 2025
Reviewed: 16 February 2025
Michael
GermanyNothing to complain
Everything was outstanding. Thanks again to the owner, especially for the unbeatable breakfast.
Stayed in February 2025
Reviewed: 13 February 2025
Karen
United KingdomLovely property Friendly staff Comfy bed Good location
Stayed in February 2025
Reviewed: 5 February 2025
Nick
United KingdomDark and dated
Convenient location
Stayed in February 2025
Reviewed: 24 January 2025
Michele
United StatesNothing
Tongariro Crossing Lodge was a great place to stay for our family (parents, 2 adult daughters). Our main purpose was to do the Tongariro Alpine Crossing the next day. However, after consulting with Louis (owner) and looking at the predicted cloud cover, we opted to delay the hike an extra day Louis kindly suggested alternative shorter hikes/activities near by, which were very enjoyable. Louis had also reserved spots for us on the shuttle (to/from hike) but upon our arrival and discussion, we decided to drive ourselves to the carpark which ended up being a good idea since the day we hiked was extremely cloudy, not clearing up until about 1pm. Driving ourselves allowed us to be flexible and enjoy the stunning views for another hour instead of rushing back to make the 5:30pm shuttle. In addition to the room (ours was newly renovated), you could also pay for a continental breakfast and sack lunch which Louis brought to our room the night before the hike. Very convenient and yummy!! Lodge was also within walking distance of restaurants (two that we ate at had great views of mountains, sunset) and small store. All in all, we really enjoyed our stay - perfect for us :). Louis was also very responsive prior to our trip, answering my many questions.
Stayed in December 2024
Reviewed: 6 January 2025
Muthuswamy
United StatesBreakfast and location.
Stayed in December 2024
Reviewed: 8 December 2024
Anna
United KingdomBeing picky, the furniture is all of different dark woods.
Quiet location. Well equipped. Comfortable bed and Lovely bathroom in Jerusalem. Enjoyed the outside seating area. Short Walk to excellent burger food truck.
Stayed in December 2024
Reviewed: 8 November 2024
Mary
United KingdomBit old fashioned. Could hear a bit of noise from next door.
Louis is a great host. Good location. Quaint and well equipped. Great shower. Full cooler and fridge. Separate lounge. Free washing machine and dryer. Quiet location. Nice garden. Plenty of parking.
Stayed in November 2024
Reviewed: 6 November 2024
Jens
GermanyThe room was a bit old when we arrived as there is only a small electric heater. With frosty temperature at night for us not sufficient. The chared kitchen Had No door so smell and noise find their way into adjacent rooms.
The room was spacious and the bed comfy.
Stayed in November 2024
Reviewed: 4 November 2024
Mcdermott
United KingdomThey need to stop people cooking smelly food in the shared part of the hotel. All of our newly laundered clothes stunk of fried steak!! Also, the bathroom needs better heating as was freezing even with the heater and towel rail on. Would hate to be here when it's winter!
Free laundry on site.
Stayed in November 2024
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