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  5. Reviews of The Front Office - charming 3BR heritage home

Reviews of The Front Office - charming 3BR heritage home

277 Saint Aubyn Street, 4310 New Plymouth, New Zealand

#21 of 96 vacation rentals in New Plymouth

Guests' Choice

Review Score

Based on 33 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.7

  • Location

    8.4

  • Facilities

    9.5

  • Staff

    9.0

  • Value for money

    9.1

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 28, 2025

    8.0
    The Front Office, New Plymouth
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Unfortunately the road is the main road to the port and heavy logging trucks regularly passing by ... at all times of day and night. So be aware that there is a reasonable amount of traffic noise. However I think the positive features of the property outweigh this negative for me. Unusual location of the property being at the edge of a carpark. But understandable once you know the history of the property.

    The accommodation features were to a high standard. Large modern kitchen. Lovely leather lounge chairs. Huge table. 2 bathrooms. It was very spacious. Big plus was having grab rails in one of the bathrooms for my elderly father. Although very close to a main road, the surrounding lattice, plants, and vines ensured complete privacy.

    Stayed in August 2025

  • Reviewed: July 27, 2025

    10
    Comfortable staying there, very accessible and have some thai food restaurant nearby. The plce is very spacious perfect
    • Leisure trip
    • Group
    • Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Spacious and accessible

    Stayed in July 2025

  • Reviewed: July 7, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Road noise

    Beautiful house, spacious and very comfortable

    Stayed in July 2025

  • Reviewed: July 7, 2025

    9.0
    Despite the traffic noise, The Front Office proved to be an excellent choice and we would stay again.
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    A fair bit of traffic noise.

    Warm and very comfortable. Loved the kitchen, big island bench, big table, and furnishings.

    Stayed in July 2025

  • Reviewed: March 12, 2025

    9.0
    A great property to connect as a family unit in the cost lounge and at the large dining table.
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Noisey traffic

    Beautiful property, stunning decor. Central location, close to great coffee just around the corner and ice creams from the Iona Dairy. Property Presentation was 10/10. Easy parking.

    Stayed in March 2025

  • Reviewed: March 3, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    Front sensor lights going on not knowing why...found out there is a Grey CAT around the house, so we feed it, OK for us as we are animal friendly.

    A home away from home. Location ideal. Loved the balcony table chairs area.

    Stayed in March 2025

  • Reviewed: August 13, 2024

    10
    Our second stay; and will definitely book again in future.
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights

    Our second stay at the Front Office, and still our favourite holiday home. This time we learned that the cleaning team arrive very promptly at 10am check-out - fortunately they were super nice about us needing an extra few minutes to get out the door. Next time we'll keep a closer eye on the clock in the morning :-)

    Stayed in August 2024

  • Reviewed: August 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    We ddint like that every truck that went past actually shock the room we were staying in so a loud area for traffic.

    Location was great being so close to town but very noisy being on a main road.

    Stayed in July 2024

  • Reviewed: July 29, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    Well equipped home comfortable highly recommended 👌

    Stayed in July 2024

  • Reviewed: January 28, 2024

    10
    We had a fantastic stay.
    • Leisure trip
    • Group
    • Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    Just some more bath towels,hand towels and face flannels,5 bath towels with four woman is not really enough for 4 women.!!!

    n/A

    Stayed in January 2024

  • Reviewed: January 2, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Great location amazing house very spacious and had a lovely stay away weather was really bad for 90% of stay but we mad the best of what we had

    Stayed in January 2024

  • Reviewed: November 5, 2023

    8.0
    Very smart and comfortable house in central New Plymouth
    • Leisure trip
    • Group
    • Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    The location is intially a little off putting- essentially in the corner of a car park with a view of Mitre 10. However this made the interior and the calm, secluded soace of the garden even more of a lovely surprise.

    The house was lovely - spacious and comfortable with a large and well stocked kitchen. One bedroom and bathroom are off the kitchen and are more modern than the other rooms which are along the other side of the house. Lovely little garden outside.

    Stayed in November 2023

  • Reviewed: July 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Street noise was a little loud particularly on weekdays

    Loads of space and had everything we needed for a family holiday.

    Stayed in July 2023

  • Reviewed: June 27, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights

    A very unique property! Firstly, it's literally in the back corner of the Mitre 10 carpark - we had great fun telling people we were staying in the carpark at Mitre 10. The property itself was fantastic - whoever did the interior has a very good eye. Original features were highlighted amongst modern, luxurious comfort. We particularly loved the old safe in the living room. Exterior landscaping was also lovely, although we didn't spend much time outside due to the time of year. Despite the location it was quiet and we didn't hear the traffic at night. We're very keen to stay again. Parking and key collection were straightforward and easy.

    Stayed in June 2023

  • Reviewed: June 18, 2023

    10
    We had a great time & house & location was perfect.
    • Leisure trip
    • Group
    • Apartment
    • Stayed 9 nights

    Small issue, we think the dish drawer closest to the sink was leaking, however there was two, so we used the other with no issue. We left a note advising, so likely will be attended to & sorted.

    Location was excellent, 5 minutes maximum travel to City Centre & Stadium. Quiet location & easy parking including covered overnight park facility. Interior was immaculate with comfortable relaxing furniture, heat pump in each bedroom as well as lounge.

    Stayed in June 2023

  • Reviewed: May 15, 2023

    10
    Best value for money with comfort included
    • Leisure trip
    • Group
    • Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing to mention here. Apart from cleaning the drain in double shower to allow water to drain. Trap was blocked. Fantastic stay

    Basically everything, place was awesome and had everything one could need

    Stayed in May 2023

  • Reviewed: May 13, 2023

    10
    Awesome stay
    • Leisure trip
    • Group
    • Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location, the place is so well thought out, so it will meet all your needs. The house gives you plenty of privacy as well as it provides a lot of space for socialising and spending time together with a group of friends.

    Stayed in April 2023

  • Reviewed: March 17, 2023

    8.0
    Loved the house, perfect for our needs
    • Leisure trip
    • Group
    • Apartment
    • Stayed 3 nights

    Was quite noisey with traffic, particularly in the early hours of the morning

    Great house, very well appointed. Had everything you needed, very clean. Close enough to walk into the CBD and quick access to the Coastal Walkway.

    Stayed in March 2023

  • Reviewed: January 23, 2023

    9.0
    Lovely, spacious property perfect for a family. Entry and exit was easy, lots of parking.
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights

    The bedroom with single beds was very bright trying to get children to sleep at 8pm - block out blinds would be awesome.

    Stayed in January 2023

  • Reviewed: January 17, 2023

    8.0
    Cool property, convenient location. Would stay again.
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The location was a bit of a surprise - in the corner of a large carpark. After reading the history of the property however, the location made sense. The property was private and secure, so it wasn’t a problem at all. We weren’t bothered by the busy road.

    Lots of room, large living area and spacious bedrooms; modern, roomy kitchen. The teenagers all had their own space. Sheltered outside courtyard was nice too. Easy walk to the beach, main shops and swimming pool. Dairy and takeaways close by.

    Stayed in January 2023

  • Reviewed: October 24, 2022

    10
    It was comfortable.The best one Ive stayed at.
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights

    It was hard to get the key out of the lockbox.It took a while.An outside washing line would be good even though their was a dryer.

    The location was nice.It was near the beach and a swimming pool.And near a takeaway shop.The rooms were big.The house was modernised.A tap with running boiling water and modern lights.Large fridge and freezer.Microwave and all kitchen utensils and aircon.Nice outside table.Large and comfortable double bed.

    Stayed in October 2022

  • Reviewed: January 9, 2023

    6.0
    Pleasant
    • Family with young children
    • Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    A couple of things needed repaired, were missing a few necessary items in the kitchen.

    The location was great, town central was just a 7 min drive away. it was comfortable and a carpark was available..

    Stayed in January 2023

  • Reviewed: July 13, 2025

    10
    Exceptional
    • Travelers with friends
    • Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: January 31, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2025

Showing 1 - 25

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