9 Erua Road, 3990 National Park, New Zealand
#16 of 24 hotels in National Park
Guests' ChoiceBased on 341 hostel reviews
7.8Cleanliness
8.1
Comfort
7.8
Location
8.5
Facilities
8.1
Staff
7.4
Value for money
8.8
Free WiFi
7.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 August 2025
Jeremy
New ZealandTechnical issues on day one, regarding door operations. It was resolved on the same day.
As advertised, nothing over, nothing under.
Stayed in August 2025
Reviewed: 26 August 2025
Yi
SwitzerlandI cooked my own breakfast. Pretty standard, the kitchen was convienient to make some simple food.
Stayed in August 2025
Reviewed: 23 August 2025
Gurumukh
New Zealandgaming zone, inside heater
Stayed in August 2025
Reviewed: 16 August 2025
Eldon
New ZealandOur rooms were on the other side of the dining room to the bathrooms, so some people had to walk past the kitchen for their personal time. Not a big issue, and would still go back there next time.
Lots of rooms so plenty of space. Warm and cozy even though it was ice outside. Big kitchen and dining room area shared by guests. We had a large group, and there were 2 other groups there but plenty of space and showers for everyone! About 25min from the base of the mountain for going skiing.
Stayed in July 2025
Reviewed: 14 August 2025
Pradad
Sri LankaNA
NA
Stayed in August 2025
Reviewed: 10 August 2025
Dianne
New ZealandConvenient and warm
Stayed in August 2025
Reviewed: 10 August 2025
Kriscinda
New ZealandWas good for couple nights would have been good if it had tea towels and washing liquid for dishes available
Affordable close to mountain basic amenities
Stayed in August 2025
Reviewed: 28 July 2025
Toni
New ZealandCentral heating maybe needs the filters cleaned
Narnia closet
Stayed in July 2025
Reviewed: 27 July 2025
Lbh
United KingdomNo access to any facilities until check in
Comfortable and clean with good facilities. Self check in so no way to check in early. Good communication from staff who were friendly. Good location
Stayed in June 2025
Reviewed: 22 July 2025
Mary
PhilippinesThe heating
Its close to facilities
Stayed in July 2025
Reviewed: 12 July 2025
Leonidas
New ZealandBed is too small and the height of it can hurt one’s head
Accessible and worth my penny
Stayed in July 2025
Reviewed: 12 July 2025
Penny
New ZealandWith such a well equipped kitchen ( modern fridges , air fryer, sandwich press, rice cooker etc), it was surprising there was only one kettle in the kitchen for boiling water. Men of our party reported less than perfect men's bathroom, but the women's was pristine! 😉Can't comment on the staff as we didn't have any contact with them that we are aware of! (Maybe some of the other guests were staff)
This was an intriguing place to stay , it felt like an adventure! Extremely well organised from a tech point of view. We appreciated all the groovy decor extras and lots of thoughtful touches everywhere. Very easy place to stay overnight (we arrived at approx 9.45pm). Clean.
Stayed in July 2025
Reviewed: 7 July 2025
Samantha
New ZealandOnly thing I could fault would be the comfort of the beds. Foam mattresses make for a rough nights sleep
Such a great Lounge, kitchen, movie theatre and outdoor facilities. So family friendly!
Stayed in July 2025
Reviewed: 7 July 2025
Debby
New ZealandThey require more toasters. It was very busy at times and queues to equipment. Especially as one was only partially working. Also more tea towels (ran out constantly) and rubbish facilities, or more regular emptying. On the Sunday morning the bins were all overflowing. Nowhere to put further rubbish and a little unhygienic as a result. We have found on arrival our room was a welcoming comfortable temperature. However, in the 2nd day/night the temperature in the room dropped significantly and we appeared to have no heating in the room.
The facility was great overall. The children felt very comfortable and at home. They loved the 'Narnia Wardrobe' entrance to the movie room!! A lovely touch. The checkin was a simple process, and the facility appeared clean and well organised. Overall we enjoyed our stay and would return in the future. Thank you!
Stayed in July 2025
Reviewed: 3 July 2025
Meghan
New ZealandComfy beds, super warm even tho it was cold and rainy outside. Well presented facilities. Check in was quick and easy to use.
Stayed in July 2025
Reviewed: 23 June 2025
Louison
BelgiumThe heating was wayyy to strong, smelly and impossible to shut down to a reasonable level even by playing with the grid on the ground. It was impossible to sleep on the top beds. And as there is no one at the reception there is just NO WAY of solving the problem. This is a major issue as a good night of sleep is the essential thing people go there to get. The rest of the facility is pretty exceptional, certainly for the price.
It's a great place
Stayed in May 2025
Reviewed: 18 June 2025
Amy
AustraliaThe bed was very uncomfortable
Great facilities, very clean, quiet
Stayed in June 2025
Reviewed: 2 June 2025
Shane
New ZealandKitchen in our family room had no kettle, cups or cutlery.
Fast wifi, Smart Tv, Ev charging
Stayed in June 2025
Reviewed: 29 May 2025
Rachel
New ZealandWe were a family so we were noisy - I was concious of trying tnot to disturb others. This is more of a me problem.
Really appreciated the large communal spaces to relax.
Stayed in April 2025
Reviewed: 26 May 2025
Happy2wander
New ZealandEasy to find and warm with basics. A classic hostel dorm.
Stayed in May 2025
Reviewed: 19 May 2025
Karfeh
CanadaWe arrived on Intercity Bus and walked to this hostel which was about an hour from the National Park. We knew this before booking and it wasn't an issue. We really enjoyed this place because it was spacious, had a cozy feel, the pool table in the lounge was awesome and the secret Narnia tv room was cool. We found it clean and met the owner which was nice. We did the Tongariro Crossing and it was too far to walk to so the owner suggested Dempsey Bus service and it worked out great! They picked us up and dropped us off back at the hostel. For the price you can't beat this place.
Stayed in April 2025
Reviewed: 19 May 2025
Elizabeth
United StatesThe walls were really thin so you could here everything any time anyone else talked or moved. Check in information was sent the day after we checked in, it was relatively easy, but would have been nice to have the information ahead of time.
Clean. Felt safe. Smaller room, but great for the price. Easy parking. Had blanket and pillow, no towel (which was fine but hard to find that information on the site). Electronic code to get in to doors to outside and room.
Stayed in May 2025
Reviewed: 18 May 2025
Daniel
SpainCheck-in wasn’t easy without any assistance or receptionist; it was done using a screen and a code.
The lodge was spacious, and there was a good atmosphere among the guests. There was a large kitchen and a clean bathroom. The room was a bit small — suitable for just one night.
Stayed in March 2025
Reviewed: 17 May 2025
Mischa
Switzerlandthe bed was hard to lie on
There was a fully equipped kitchen
Stayed in May 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content