56 Jacks Pass Road, 7334 Hanmer Springs, New Zealand
#8 of 25 hotels in Hanmer Springs
Guests' ChoiceBased on 1128 hotel reviews
9.0Cleanliness
9.4
Comfort
9.3
Location
9.5
Facilities
9.0
Staff
9.3
Value for money
9.2
Free Wifi
8.7
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End of dialog contentReviewed: September 3, 2025
Guy
United KingdomSecond stay in this lovely place. Warm and welcoming, and perfect location for Hanmer attractions. Great value for money.
Stayed in August 2025
Reviewed: September 3, 2025
Rachel
New ZealandVery family friendly. The kids loved the trampoline and the owner was great about our friends visiting for the afternoon.
Stayed in August 2025
Reviewed: September 1, 2025
Maria
New ZealandWe found zero negatives and were privileged to stay. Thank you.
Professional friendly motelier, helpful with information regarding unit and wider geographical area and attractions. Clean, fresh and well appointed layout of chalet.
Stayed in August 2025
Reviewed: August 29, 2025
Rebekah
New ZealandLoved how cosy the chalets were, great location. Also loved all the trees around the building.
Stayed in August 2025
Reviewed: August 29, 2025
Wendy
AustraliaLocation Suitability for family Facilities
Stayed in August 2025
Reviewed: August 28, 2025
Amanda
AustraliaNothing, it was perfect, one of the highlights of our trip!
So cosy! Had everything we needed. Wonderful view, we didn’t want to leave! The owners were so lovely and had the heater on for us before arrival. Thank you Vera and Andrew, you were great hosts, we would love to come back again one day!
Stayed in August 2025
Reviewed: August 28, 2025
Greg
New ZealandThe bed was a bit cool the first night with a stiff frost. Located a spare blanket in the top cupboard the next day which made a difference.
Liked the stand-alone independent area the Chalet provided enhanced by the surrounding trees etc.
Stayed in August 2025
Reviewed: August 21, 2025
Tui
New ZealandPrivate
Stayed in August 2025
Reviewed: August 15, 2025
Geoff
AustraliaLittle bit dated but still very comfortable
Great location, exceptional views, friendly staff and very clean
Stayed in August 2025
Reviewed: August 14, 2025
John
New ZealandA rather steep driveway for a nervous driver!
Only a ten minute walk to the shops, restaurants & Hanmer Hot Pools. The chalets were all separated in a garden setting, & fully self contained.
Stayed in August 2025
Reviewed: August 10, 2025
Jayani
New ZealandOverall very nice place and highly recommend for anyone looking for accommodation in Hanmer Springs
Stayed in August 2025
Reviewed: August 8, 2025
Jimena
New ZealandThe property had everything we needed. Was very clean, confortable, spectacular views. The property manager was very friendly and caring.
Stayed in August 2025
Reviewed: August 5, 2025
Battheman77
New ZealandI didn't appreciate the owner's rudeness towards me when I asked him where to dispose of my rubbish responsibly. He indicated that there were rubbish bins outside of my unit and that I should already be aware of this. He appeared annoyed that I should ask and his demeanour was brash. The rubbish bins were out of view and around the side of the unit. I wasn't told they were there upon arrival so I felt his attitude towards me was unwarranted.
We enjoyed our stay here, the unit was clean and tidy and the facilities were good. It was spacious and comfortable and close to everything we needed. The location was great.
Stayed in August 2025
Reviewed: August 1, 2025
Whitney
New ZealandWish we had more time here
Beautiful cabins in the hills. Great facilities and lovely staff. Hot pool spa towel hire much better rate than at the hot pools. Can’t wait to return!
Stayed in July 2025
Reviewed: July 28, 2025
Christine
New ZealandEverything was perfect for us.
The beautiful wooden chalets were set apart from each other, and it was so quiet. Thousands of stars were visible. The beds were exactly right, and we had 2 bedrooms. The bathroom was prima. The proprietors didn't enter the Chalets as privacy is their motto. On the second day, a box with clean towels etc was ieft at the door.The information map was clear, and WiFi was free. It was under 15 minutes walking to the Hotpools and the town centre. In one word; EXCELLENT. We will be back!!
Stayed in July 2025
Reviewed: July 20, 2025
Angelique
New ZealandWarm and cozy, nice and quiet at night made for an easy sleep. Extra pillows and blankets if needed. Staff lovely and welcoming!
Stayed in July 2025
Reviewed: July 20, 2025
Adrian
AustraliaGreat location. Great Host very helpful and friendly.
Stayed in July 2025
Reviewed: July 19, 2025
Robert
New ZealandThe appliances were all very old but they functioned ok. The LCD screen on the heater in the master bedroom was a bit hard to work out. The biggest issue we had was the condensation on the outside walls. I had some clothes against the bedroom wall and in the morning they were soaked. Otherwise was an enjoyable stay.
Having seperate chalets was nice and kept noise from others to a minimum. It was a 10 minute walk into town and the staff were friendly and helpful. They brought a container of fresh towels and consumables on the second day and we just placed our dirty towels back in the container and it was taken away so no one had to access our unit.
Stayed in July 2025
Reviewed: July 17, 2025
Suzie
New ZealandIt had everything we needed
Stayed in July 2025
Reviewed: July 16, 2025
Ruth
New ZealandExcellent facilities
Clean and comfortable
Stayed in July 2025
Reviewed: July 14, 2025
Jennifer
New ZealandFantastic location with everything we needed for a family holiday!
Stayed in July 2025
Reviewed: July 10, 2025
Maia
New ZealandPrivate cabin with beautiful outlook Well provisioned cabin, cosy and warm. Helpful owner with excellent communication, returned a book we left behind by post.
Stayed in July 2025
Reviewed: July 6, 2025
Roden
New ZealandI liked everything
Everything it was cozy clean warm close to e erything owner most helpful
Stayed in July 2025
Reviewed: July 6, 2025
Marilyn
New ZealandBathroom was poorly lit. Light about the mirror didn't work. Hard to see to shave and for my wife to put on makeup
Quietness and privacy
Stayed in July 2025
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