89 Frankton Road, 9300 Queenstown, New Zealand
#3 of 546 Holiday rentals in Queenstown
Guests' ChoiceBased on 195 apartment reviews
9.7Cleanliness
9.9
Comfort
9.9
Location
9.5
Facilities
9.8
Staff
9.9
Value for money
9.6
Free WiFi
9.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 August 2025
Barbara
New ZealandWonderful accommodation in Queenstown with views of the lake and mountains. Spotlessly clean. Convenient location with a pleasant short walk into town. Breakfast groceries replenished everyday......terrific selection! Parking on site.
Stayed in August 2025
Reviewed: 26 August 2025
Min
New ZealandNothing really
Very clean and tidy and lovely breakfast supplies. Also little extra treats supplied each day too. Loved the soaps, handwash etc all great quality. Just a lot of attention to detail.
Stayed in August 2025
Reviewed: 12 August 2025
Stephen
AustraliaThe infuser was a very nice thought but a little overpowering.
The unit was very comfy and cleverly thought out. The hosts provided a very welcoming environment. It was a bit of a walk into town but not too far. The views were excellent as well. It is also directly opposite a bus stop/pick up point for adventure & scenic tours.
Stayed in August 2025
Reviewed: 5 August 2025
Tayce
AustraliaNothing, everything was magical
The most special, calming beautiful property I have ever stayed at!
Stayed in August 2025
Reviewed: 5 August 2025
Natalie
AustraliaBeautiful view on a clear day, great location (15 min walk to main area), wonderful breakfast everyday 🧡
Stayed in July 2025
Reviewed: 10 July 2025
Kate
New ZealandLeaving :)
Our host Ingrid went above and beyond to make our stay one of the best, thank you The breakfast supplies were amazing and extra baking, fruit and chocolates too We were very spoilt and keen for a return visit for sure
Stayed in June 2025
Reviewed: 4 July 2025
Samuel
AustraliaThe view was amazing, staff were very helpful. About a 15 minute walk or a short car ride to centre of town. The room had everything we could need for our trip including a combination washing machine and dryer which was very helpful to set and forget during our day! Our stay was very quiet and peaceful! Thank you for the great time, highly recommended!
Stayed in July 2025
Reviewed: 1 July 2025
Fiona
TaiwanStairs which is not friendly for travelers with big big luggages
View, great view
Stayed in June 2025
Reviewed: 6 June 2025
Kathryn
AustraliaStairs
Lovely views and clean
Stayed in May 2025
Reviewed: 20 May 2025
Reece
AustraliaThe breakfast suppliers were amazing, the cakes so delicious.
Stayed in May 2025
Reviewed: 16 April 2025
Marina
BrazilComfortable accommodation, lots of space and quality furniture. Very clean and daily refreshed! Kitchenette with F&B items available daily were a plus.
Stayed in April 2025
Reviewed: 15 April 2025
Aaren
United StatesThat we had to leave! I would have likes one more day (4 nights rather than 3). Additionally, I was disappointed that housekeeping refreshed pastries that I hadn't eaten because I thought they would NOT be replenished so I was saving them! The hot cross buns were so tasty so I was eating them slowing! Lovely housekeeping removed them after 24 hours as I believe they deemed them no longer fresh and resupplied us with different pastries but I was disappointed because the hot cross buns were a favorite! I would recommend that there be a system in which one could have a way to notify housekeeping that you were OK with pastries remaining for 48 hours! :-)
Exceptional Location, Walking distance to restaurants and shopping. Driving Distance to wineries and other tourist attractions. When we arrived, there was a notice within our apartment stating that 3 day stays would be supplied with food for the duration of stay. It went on to state that 5 day stays would be resupplied mid stay and that housekeeping would be provided for stays of 5 days or longer. We were staying 3 days yet every evening upon our return, we had noticed our room had been refreshed and our exceptional breads, pastries & fresh squeezed OJ had all been refreshed EVERYDAY. The housekeeping even went as far as kindly folding our freshly laundered clothes that I had drying on the heated towel bar. I slept comfortably each night as the matress was very well suited for me with my sciatica! Staying here was the highlight of our stay in Queenstown and I would jump at the chance to return!
Stayed in April 2025
Reviewed: 6 April 2025
Michael
United StatesGood location….easy walk to town
Stayed in March 2025
Reviewed: 5 April 2025
Rosie
United StatesWe liked everything!
We loved the views, the outside space, the amenities, the best breakfast supplies, the location and the decor.
Stayed in March 2025
Reviewed: 4 April 2025
Philip
IndonesiaSuperb location and great views as per the reviews. Host Ingrid was great and superb in ensuring we were all good and comfortable. Well definitely book again and again.
Stayed in April 2025
Reviewed: 11 March 2025
Nicky
United KingdomOnly comment is the advert on booking . Com (who we booked through) said unit had a washing machine , which indicates it has own washing machine. This was inaccurate : booking.com was being miss leading as its a laundry area around corner from unit , which all guests can access / use washing machine . Owner had thoughtfully provided washing powder for use in laundry room . There us No hob in the kitchenette , which was a surprise but there is a plug in large frying plate/pan ( not sure what this is called) but can cook bacon eggs , in this !! These are just minor comments . So worth staying at this place.
The owner had thought of everything , the studio was so well equipped and it was very homely with lovely sofa & decor. She provided fresh bread , fruit , muffins or banana bread, yoghurt , milk , fresh juice , eggs and bacon in our kitchenette and this was topped up daily. Olive oil , fresh ham , butter, pop corn aswell . Games , books , sewing and first aid and even ear plugs !!. Loved the comfy bed and lovely dressing gowns , slippers . What a fabulous place . Lovely view from front lounge door / window to waterfront. Great communication for check in and car allocated own parking space. 7 approx mins walk to restaurants & shops. Highly recommend this place we will return . Thank you .
Stayed in March 2025
Reviewed: 19 February 2025
Tim
AustraliaCould use a small air conditioner for those warmer days.
Fantastic staff, with great views over the lake and to the mountains. Easy walk into town. Breakfast provisions were really good.
Stayed in February 2025
Reviewed: 15 February 2025
Alan
United KingdomN/A
Private very clean and cosy
Stayed in February 2025
Reviewed: 12 February 2025
Holly
AustraliaNothing - it was perfect!
Great location, lovely host & great amenities
Stayed in February 2025
Reviewed: 27 January 2025
Ann
United Kingdomnothing it was perfect
comfortable property with great views and friendly helpful host
Stayed in January 2025
Reviewed: 8 December 2024
Angela
United StatesSince it is off the main road, it could be noisy at night when sleeping. It is a good 15 minute walk uphill from the town.
The Stay at Queenstown provides a self serve breakfast in your suite. This included bakery items, fruit, yogurt, jam, granola, eggs, and bacon. We had a loaf of fresh bread everyday. We also had a washer dryer and heated towel rack. Maid service included thorough cleaning, replenished food, and fresh towels daily. The suite heated up quickly during the cold morning/evenings.
Stayed in November 2024
Reviewed: 29 November 2024
Kay
United StatesNothing!
Beautiful location and amenities. Breakfast items daily were delicious. Location was an easy walk to town.
Stayed in November 2024
Reviewed: 18 November 2024
Daniel
United StatesThe place really needed a lamp in the living room for gentle light & ambience as the overhead LED cans were way too bright, also, no trash can in the bathroom which I really missed. The dryer did not work on the washer dryer combo. We requested an ice cube tray but fresh ice when you arrive is always appreciated.
Fab foods provided and refreshed each day by our host, absolutely have never experienced this before. So delish & plentiful & the product quality was awesome. The peek views were awesome of the lake & mountains. Our outdoor area a few steps away was so cute, cozy & welcoming. The entire apt. Was very private, compact & clean. Great location to all the action is Queenstown as well as the airport and a great assigned free parking spot was awesome.
Stayed in November 2024
Reviewed: 7 November 2024
Hayden
AustraliaThe apartment was exceptionally clean and very well presented. There was noticeable attention to detail. Ingrid, our host was so friendly and very helpful with ideas of places to visit and things to do.
Stayed in November 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content