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  5. Reviews of Arawa Park Hotel, Independent Collection by EVT

Reviews of Arawa Park Hotel, Independent Collection by EVT 4.5 stars

272 Fenton Street, 3040 Rotorua, New Zealand

#69 of 89 hotels in Rotorua

Guests' Choice

Review score

Based on 2675 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    8.5

  • Facilities

    7.0

  • Staff

    8.3

  • Value for money

    7.5

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 2 September 2025

    8.0
    Good but could of been better
    • Solo traveller
    • Superior Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    No microwave and few kitchen utilities

    Nice clean and convenient

    Stayed in August 2025

  • Reviewed: 1 September 2025

    8.0
    Had a great stay - quiet & very comfortable
    • Leisure trip
    • Couple
    • Superior Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The hotel is looking very dated & tired but clean & comfortable nevertheless

    The staff were warm & friendly & the rooms were large & comfy

    Stayed in August 2025

  • Reviewed: 30 August 2025

    8.0
    It was great
    • Leisure trip
    • People with friends
    • Superior Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Location, comfort, accessibility

    Stayed in August 2025

  • Reviewed: 25 August 2025

    7.0
    It was good but we will try to look much better accomodation next time we visit Rotorua.
    • Leisure trip
    • Couple
    • Superior Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The buffet breakfast is not got enough for $30 even if they have 20%off for the guests 👎👎

    Great location and take note they have Netflix and YouTube..it was great 👍

    Stayed in August 2025

  • Reviewed: 24 August 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Room with Two Queen Beds
    • Stayed 1 night

    The room are are dated and in need of a freshen up.

    The location was excellent and the staff were efficient and friendly. The room was clean and tidy.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    8.0
    Would stay again
    • Leisure trip
    • Family with young children
    • Superior Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Thin walls , could hear the upstairs room walking around. Peoples dishes stayed outside for a long time before they got cleared.

    Super comfy beds, nice jacuzzi bath. Great location.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Pools not working slightly outdated facilities

    Staff were lovely

    Stayed in August 2025

  • Reviewed: 23 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Needs refurbished badly..

    Great sized rooms.

    Stayed in July 2025

  • Reviewed: 19 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The gym was closed before the closing time

    Nice spacious room was comfortable and bath was good for the kids

    Stayed in August 2025

  • Reviewed: 16 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    NA

    Stayed with family, and everything is so convenient.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    7.0
    Happy
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    I didn't see anything about having to put a $100 deposit when I checked in. The pool prematurely closed. Had to hut for a carport as there was a meeting on site while we were there. I did get my deposit back once I checked out but now still waiting for it the be refunded into my account.

    It was a good stay. Happy with the breakfast we had. Bed was very comfy. Will stay again.

    Stayed in August 2025

  • Reviewed: 13 August 2025

    8.0
    Great spot with spacious rooms and nice view. Very good value with friendly and accommodating staff
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    I think the level of cleanliness around the bathroom area could be improved.

    Great staff. Good value.

    Stayed in August 2025

  • Reviewed: 13 August 2025

    8.0
    Great room with good view of race track
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    slighly dated but still very cool

    A lovely spacious room with comfortable beds

    Stayed in July 2025

  • Reviewed: 10 August 2025

    8.0
    I would be happy to stay again.
    • Business trip
    • Solo traveller
    • Superior Room with Two Queen Beds
    • Stayed 2 nights

    Breakfast too dear and on the second day it was cold, and I was the first in at 7.00am and left without eating it. They didnt charge in the end.

    The room size was great. Very comfortable bed.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    6.0
    The room could use a deep cleaning
    • Leisure trip
    • Family with young children
    • Superior Room with Two Queen Beds
    • Stayed 1 night

    We expected a lot from this property but ended up being disappointed. Some of the pillow cases had makeup stains on them, carpeted floor was dirty and we could feel debris as we walked barefoot on it. We didn't bother to report the pillow cases with makeup stains as we were too tired to care. The general cleanliness we expected from this kind of big property was not really met. There was a constant banging sound from the outside as well as upstairs. We can't figure out if there was a gym upstairs or just plain noisy guests. There is no lock on the bathroom door. Water pressure was good but we had a hard time controlling the water temperature. One positive thing would be that the beds were comfy but still we couldn't stop thinking if the linens were changed altogether. This review is not to put you down but for your property to do better. The entrance of the hotel and reception has more potential. We wish you the best!

    Receptionist has a very positive attitude. :)

    Stayed in July 2025

  • Reviewed: 4 August 2025

    8.0
    It’s felt like home very comfortable on my stay
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    I found that the water temperature was warm in the spa n shower it was on hot temperature as well Broken chairs on the patio Stain on the carpet near TV unit The floor was wet near the sliding door The bubbles in the spa wasn’t going

    Clean n tidy warm

    Stayed in August 2025

  • Reviewed: 4 August 2025

    7.0
    pleasant staff though difficult to understand at times. Great setting, fabulous entrance,
    • Leisure trip
    • Couple
    • Superior Room with Two Queen Beds
    • Stayed 1 night

    dining in - one staff member doing everything. Only 7 people ate there. Good menu but wonder if it was cheaper and also the drinks whether residents would utilise. Maybe change menus to suit clientele at time

    Hardly anyone in hotel and we were placed on fourth floor - in rooms that were clean but need a redecoration Like a ghost town

    Stayed in July 2025

  • Reviewed: 4 August 2025

    7.0
    Good
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds Ground Floor
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Bed,room is warm

    Stayed in August 2025

  • Reviewed: 4 August 2025

    8.0
    Arawa park hotel
    • Family with young children
    • Superior Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom was a little tired. Missing grout between tiles and a stained hand basin. There were cups and glasses in the kitchen cabinet but only 2 tea spoons. No dish liquid or scrub brush to clean used cups. There was coffee and standard tea available but nothing for non tea/ coffee drinkers.

    The room was very spacious. Beds were clean and comfortable. Staff were very friendly and helpful. We couldn't prepare our own breakfast due to no plates or suitable.cutlery in the room but the buffet breakfast was great. Lots of variety. The restaurants dinner menue had a nice variety also.

    Stayed in August 2025

  • Reviewed: 3 August 2025

    8.0
    Good for that price.
    • Leisure trip
    • Family with young children
    • Superior Room with Two Queen Beds
    • Stayed 1 night

    A bit old, some of the towels had yellow stains that can't be washed off.

    Location is good and convenient. Value for money is really good. We didn't stand much but generally liked it. It also was very smooth check in and check out.

    Stayed in August 2025

  • Reviewed: 2 August 2025

    8.0
    Was actually good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The spa pool didn’t work in our room and even if it did, the water would not heat up. Just be transparent in the advertising about it and it should be fine

    The location, staff were great, room was nice and big

    Stayed in July 2025

  • Reviewed: 28 July 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The spa didn’t work or the water was cold

    Stayed in July 2025

  • Reviewed: 28 July 2025

    8.0
    Great
    • Leisure trip
    • Family with young children
    • Superior Room with Two Queen Beds
    • Stayed 3 nights

    Convenient location, affordable and clean

    Stayed in July 2025

  • Reviewed: 28 July 2025

    6.0
    Will stay again!
    • Leisure trip
    • Family with young children
    • Superior Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Hot water was out for a few hours

    Spacious rooms, location was great, staff were kind and helpful.

    Stayed in July 2025

Showing 1 – 25

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