It could do with a toaster

Perfect for our needs and dog friendly. Easy access to the street and central location. The accommodation was comfortable and we will be back

Stayed in September 2025

Hot water not consistent.

Breakfast very good & well priced. Location excellent.

Stayed in August 2025

room too small for 2 people. a bit of run down. it needs upgrading. paint too old. nothing to hang your jackets or space to put your luggages. advisable for an overnight and not for few days.

very close to everything. food in bar downstairs was very good. gives you 10% off since your staying in their premises. bed was warm since there is electric blanket.

Stayed in August 2025

Perfect great food and beer. Bathroom tap had lost its nozzle and water came out of the basin when slow flow. Shower was great. Toilet roll holder missing.

Stayed in August 2025

It was a very lovely place to visit

Stayed in July 2025

Had a bit of marks on the wall and meh shower. it didn't matter too much, though.

It was very basic facilities, but it was so warm and it was in a fantastic center of town location and right by parking so unpacking was super easy.

Stayed in July 2025

Room was warm, clean, small all ok but very worn.

Staff friendly and helpfull, meals very good, busy enjoyable bar, resturant .

Stayed in July 2025

room was a bit small and needed a table of some kind.

perfect location, very good food.

Stayed in July 2025

Variable shower pressure and sitting area heating inadequate.

Location

Stayed in July 2025

The noise coming from the room AC/Heatpump. Maybe due for a service

The hotel was good, great location with a pub restaurant that served amazingly good delicious food. We stayed at Rm 7 for 4nites, beside the noise fr the heatpump that woke me during the nite as I'm a very light sleeper, everything else was great 👍🏻 We had meals a few times tru out our stay and we love the food served 😋. We even invited our friends in Frankton to come over to the hotel to have meals, and they loved it too. I went to the kitchen to compliment the chef when I checked out. 10/10 for the food served. Compliment to Amelia too the friendly staff.

Stayed in July 2025

Sadly in need of a makeover. Dirty old carpet, needs fresh paint. Just very tired. Couldn't even wash any cups or heat any food.

location

Stayed in May 2025

The room had clearly been through some hard times, smashed mirror, broken cabinet and a big crack on the glass door. It seems like the hot water tank for the bar upstairs runs through the main bedroom wall so we were woken up at 1-2am when things were being cleaned as the sound was extremely loud! we had a bit of a security issue too with a key being left on the outside of our door all night but the manager did apologize the next day.

The location is amazing! The room was tidy

Stayed in April 2025

I believe the rooms in the place need new carpets, the furniture looks like it came from a junkyard, and the bathroom is really old-fashioned. Also, the TV wires should be hidden away.

The staff and the location!

Stayed in May 2025

The construction of the rooms is quite retro and although the bathrooms have new fixtures the layout is tight, as the original fixture locations was retained. The power outlets were difficult to get to, in order to recharge a mobile phone and laptop, as they were located behind the bed and behind the dresser/open wardrobe.

This hotel is located on the main street of Arrowtown and there is all day public parking behind the hotel. The room was a comfortable size. The bed linen and towels were of high quality. The room was neatly set out and was cleaned to a high standard. The shower pressure was very good, there was plenty of hot water, and the cubicle size was comfortable (refer below for comments on the bathroom layout). There was a positive focus by the team on the 'little things' that made this stay great - the staff were excellent at check in and I was shown to my room by a team member (which in my experience is now an unusual practice), my room had been heated for my arrival and this was welcome as it was chilly outside, and the supplied shower soap and gel were good quality products. My room was quiet and the curtains were a blockout type, so I had a comfortable night's sleep.

Stayed in April 2025

Better housekeeping. Bin not emptied. Carpet quite marked in the room.

Location gorgeous. Good choice of breakfast.

Stayed in April 2025

Soft mattress. No desk/table

Location . Staff friendly.

Stayed in April 2025

Older room. Mattress slopes on each side. Rooms are not serviced.....we were not told of this. Shower water changes temperature several times.

Great bar staff and food is fantastic. Perfect location in centre of Arrowtown and 15mins from Queenstown. Value for money

Stayed in March 2025

Shower sprays water everywhere cos curtain is far too short. Some sort of generator close to the room starts up at 11pm.....I told the staff about it the next day and it didn't do it that night.

Clean, tidy apartment style room .... must've been recently refurbished. Great location in the centre of Arrowtown and only 15 mins from Queenstown. Bar staff are really nice and the food is great.

Stayed in March 2025

Windows made the most of the view, but also prevented privacy from restraunt below. Frosted film on lower half of windows maybe a solution.

The location and lovely comfy bed were features of our stay. Very handy to have the bar and meals service. We enjoyed our stay and were thankful for booking acceptance.

Stayed in March 2025

Fixed shower head; limited bathroom items.

Breakfast was good. Location couldn’t be better and no problem parking. Room adequate.

Stayed in February 2025

No aircon, though there was a table fan.

The food and location.

Stayed in February 2025

Parking in town car park some way from hotel, difficult to load/unload car. Security was poor anyone could access door to room from the street. Filthy carpet. Noisy.

Centre of town, not much accommodation available

Stayed in January 2025

Don’t expect 5-star for this price point, but the pace is authentic, a little tired but clean and good value.

Central location. Easy, free parking in the Carpark close by. All expected for the price. Ideal stop off for a drive through trip. Friendly staff.

Stayed in January 2025

None.

The hotel was in the central part of town.The room was a good size,the bed was comfortable.

Stayed in January 2025