243 Lake Terrace, 3330 Taupo, New Zealand
#39 of 61 hotels in Taupo
Guests' ChoiceBased on 1666 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.4
Facilities
8.4
Staff
9.0
Value for money
8.2
Free Wifi
8.7
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End of dialog contentReviewed: September 5, 2025
Debbie
New ZealandGreat location , great value for money
Stayed in August 2025
Reviewed: September 3, 2025
Annalie
New ZealandNice place pool.was awesome
Stayed in August 2025
Reviewed: September 2, 2025
Michelle
AustraliaA lake view would be great , but we didn’t book that !
Nice sized room, with great bathroom with spa. Also a coffee maker with pods. Lovely bar area with comfortable lounges with a wonderful view of lake Taupo. The bar staff very helpful and friendly with complimentary prezetels. Free parking onsite also.
Stayed in August 2025
Reviewed: September 1, 2025
Belinda
New ZealandNothing. Everything perfect.
A beautiful lakeside Hotel. Not too far from town easy drive. Lovely staff and great facilities. Very comfortable beds and pillows. We went to the Restaurant for evening dinner very nice And had the Buffett breakfast. A lovely celebration weekend.
Stayed in August 2025
Reviewed: August 31, 2025
Jane
New ZealandBathroom was a bit dated and the fan which went on every time you switched the light on was very noisy. Could hear traffic noise at busy times.
Room was clean and comfortable with a great view of the lake. Staff friendly and helpful. Hotel is a bit out of town but handy for the lake path if you like to walk by the lake.
Stayed in August 2025
Reviewed: August 29, 2025
Jan
New ZealandLittle dated.
Location, right on the lake front. Also very warm thermal pool.
Stayed in August 2025
Reviewed: August 28, 2025
Briar
New ZealandViews were amazing. Service was great, especially Anita. Loved the pineapple lamps.
Stayed in August 2025
Reviewed: August 27, 2025
Katharine
AustraliaThe rooms were a bit dated, the furniture was old and uncomfortable and the bathroom really needs modernising
Location was great
Stayed in August 2025
Reviewed: August 27, 2025
David
AustraliaBit further out of town than indicated
Great staff, good vibe
Stayed in August 2025
Reviewed: August 27, 2025
Ross
New ZealandCar parking is not always easy
It was clean and well maintained
Stayed in July 2025
Reviewed: August 26, 2025
Yin
New ZealandCan refill breakfast foods frequently. One morning I showed up at 8:30 AM; most foods were gone. Another morning I showed up at 8 AM; the food was good.
The people at the front desk and the restaurants were super friendly, and Amisda gave amazing service at the restaurant. The room was very clean. The shower was awesome, with great water pressure and heat. The bed was comfy too. Plus, the room looked out over the lake. It's a great hotel if you want a chill vacation. I'd totally come back.
Stayed in August 2025
Reviewed: August 25, 2025
Tung
Hong KongThe bathroom was a bit dated, the shower area was really small.
Stunning view of Lake Taupo. Spacious room with comfy beds.
Stayed in August 2025
Reviewed: August 24, 2025
Nicole
New ZealandThe pizza was ok, not great.
The grotto, the lounge area, the view. The service.
Stayed in August 2025
Reviewed: August 24, 2025
Katrina
New ZealandThe beds are so soft, its difficult for us to sleep. The room and the whole facility is quite old. I suggest the hotel needs an upgrade or renovation.
The location and the view from our room. Staff were nice and accommodating.
Stayed in August 2025
Reviewed: August 22, 2025
Kieran
New ZealandLocation and view
Stayed in August 2025
Reviewed: August 21, 2025
Debbie
New ZealandThe fan comes on with the light in the bathroom and is rather loud. Would have been good to have a couple of knives, forks and spoons along with a dishcloth. Reception staff could have been more informative about the Grotto I.e; what the procedure is with the towels etc without us having to ask once we had booked it.
Great view upstairs. Enjoyed the Grotto.
Stayed in August 2025
Reviewed: August 20, 2025
Rebecca
New ZealandThere was a very bad smell in the foyer the rooms were dated and their patio furniture broken. The patios only gave a sun shade so if it’s raining it’s all wet outside. The beds were very soft.
The view was stunning and because the hotel was out of town it was quieter. This hotel would be perfect in summer to go for a dip in the lake then straight to the hotel. The pool was lovely and heated and their restaurant looked nice enough although we didn’t go. Parking was first in first served but we didn’t have issues.
Stayed in June 2025
Reviewed: August 18, 2025
Justin
New ZealandLighting in the bathroom was terible..no good for applying make up
Stayed in August 2025
Reviewed: August 17, 2025
Gordon
New ZealandOur room was above the lounge and the base sound from the vocalist/guitarist was annoying. I felt the dinner menu was a little basic. We had very noisy children close by as well as the staff cleaning cupboard which was also a bit noisy when trying to sleep in.
The view was superb. Easy access to walks. The bar/lounge area was very welcoming. The bed was amazing. The live music was awesome. Very friendly staff.
Stayed in August 2025
Reviewed: August 17, 2025
Brian/carolyn
New ZealandHearing the plumbing from the room next door and the guttering, downpipe noises, dripping. Small leaking shower and off hand staff.
We like location, size of TV and comfortable bed
Stayed in August 2025
Reviewed: August 17, 2025
Visitingvicky
New ZealandIce tray was empty in our room
Lovely buffet
Stayed in August 2025
Reviewed: August 14, 2025
John
New ZealandOnly disappointed with one of our dinner menu (butter chicken)
Location and lovely room Terrific heated pool Lovely staff
Stayed in August 2025
Reviewed: August 13, 2025
April
New ZealandWoken up by fire alarm an then returning to no running water. No alternative options were provided ie toilet or showers.
Luxury an comfort
Stayed in August 2025
Reviewed: August 13, 2025
Rebekah
New ZealandNo thermal private spa bath
the spacious bed! the view the hospitality
Stayed in August 2025
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