Carroll Street, 3948 National Park, New Zealand
#21 of 24 hotels in National Park
Guests' ChoiceBased on 933 hotel reviews
7.4Cleanliness
7.9
Comfort
7.8
Location
8.8
Facilities
7.6
Staff
7.6
Value for money
8.2
Free WiFi
7.2
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End of dialog contentReviewed: 28 August 2025
Nini
New ZealandWalls are paper thin, if you are a light sleeper bring earplugs
We book the double bedroom with shared bathroom. The room was very warm, the toilets clean Kitchen not too clean, but there was a family using it all day every day we were there. Cool pool table and lounge Easy check in
Stayed in August 2025
Reviewed: 24 August 2025
Sanara
New ZealandThe facilities need to be upgraded.
Close to the Whakapapa ski area and national park. The rooms and bathroom were quite clean. It offers great value for the money paid.
Stayed in August 2025
Reviewed: 24 July 2025
Wei
New Zealandsink in toilet is too small
nice and quiet place
Stayed in July 2025
Reviewed: 3 July 2025
Paris
AustraliaNo locks on doors or keys provided for entering the lodge. Probably normal given how remote the park is but unexpected for me as a big city girl. Felt totally safe though.
Really homely feel. Perfect location for exploring the national park. Good kitchen facilities. The loft is cool.
Stayed in June 2025
Reviewed: 29 June 2025
Paris
AustraliaLots of character, central location, comfortable beds
Stayed in June 2025
Reviewed: 16 May 2025
Pnelson7428
New ZealandThe family room was great for our mix of 2 uni kids, a 3yr old and parents .
Stayed in April 2025
Reviewed: 16 April 2025
Shiree
New Zealandsome things in the room needed repair or replacing (shower door). Tiny car parking area. overall a great place
easy to book...easy to understand system for collecting room key and leaving. tidy and cosy family feel to place.
Stayed in April 2025
Reviewed: 8 April 2025
David
New Zealandrooms were a bit old
location
Stayed in April 2025
Reviewed: 27 March 2025
Donna
AustraliaThe bed was quite uncomfortable.
Walking distance to the Lodge for drinks and dinner. Good off street parking as we rode a motorcycle.
Stayed in March 2025
Reviewed: 24 March 2025
Cameron
South AfricaAll we needed for one night stay
Stayed in March 2025
Reviewed: 19 March 2025
Martin
New ZealandRun down
It was ok. Did its job
Stayed in February 2025
Reviewed: 19 March 2025
Anna
New ZealandThe staff was very helpful and accommodating. The room was good for sleep, the kitchen clean, needs better fridge and freezer. The dinning room large, the bathroom simple and clean. The basic needs me.
Stayed in February 2025
Reviewed: 17 March 2025
Roaming
United StatesWe didn't like the smell in the room during dinner time of people cooking their own food. (not a big deal but noticeable).
Nice size clean room and bath room. Little date but perfectly fine. Location is walking distance from several restaurants and driving distance from entrance to the park. It does have a communal kitchen and room which is very nice.
Stayed in February 2025
Reviewed: 17 March 2025
Lubet
Francekitchen ; very clean and practical room : OK but a dustbin would have been appreciate inside living room : very good toilets ans showers : very clean and practible
Stayed in March 2025
Reviewed: 6 March 2025
Keith
New ZealandVery low selection of pots and pans in kitchen- otherwise good. Mattresses seemed worn out. Facilities inside clean. Garden untidy and neglected
Location is quiet compared to others near the main road
Stayed in March 2025
Reviewed: 2 March 2025
Eileen
New ZealandPaid for a bigger room and didn't get the size we paid for. Tv didn't work. Owner did say dish was down
Location and there is free cancellation for accommodation.
Stayed in March 2025
Reviewed: 1 March 2025
Rasa
LithuaniaRoom nr 12 on the second floor having a common wall with the restroom - extremely noisy, you'll hear literally everything. Also the walls between the rooms are very thin, so if your neighbor decides to chat until late you won't be able to sleep. And road noise adds as well.
Convenient location. Comfortable area around kitchen. Parking.
Stayed in February 2025
Reviewed: 28 February 2025
Milton
United KingdomThe bed
In the national park , well priced
Stayed in February 2025
Reviewed: 24 February 2025
Abigail
United KingdomThe rooms weren't as clean as other hostels I've stayed in so far. Lots of bugs in the area (unavoidable), but then dead bugs on the floor and things which weren't always kept on top of. Only 1 working shower, but seemed to manage as it wasn't overly busy during my stay.
Good being in National Park, close to shuttles. Kitchen was fine, could easily cook there.
Stayed in February 2025
Reviewed: 24 February 2025
Shane
New Zealandwas all great.
Excellent facilities. Very clean and tidy. Ideal for our group for overnight stay on way to timber trail.
Stayed in February 2025
Reviewed: 16 February 2025
Georgina
United KingdomGarden space was a little small unfortunately and inside communal space was a little dark as trees covered all the widows. Be aware there are no transport options anywhere except the Tongariro Alpine crossing and very few amenities in the village (summer time).
Good size room. Well equipped kitchen. Friendly staff and able to leave luggage after check out.
Stayed in February 2025
Reviewed: 15 February 2025
Kathleen
New ZealandNo coffee machine or tv
Clean
Stayed in February 2025
Reviewed: 12 February 2025
Maria
United KingdomThe atmosphere of the whole place was quite odd. And this all came from the man who appeared to be the owner who lived on site and worked on reception (just to be super clear…this is the older American gentleman who has his vintage car out front and often wears hats) Here are a few things that happened to sum it up: -We arrived and no one was on reception. Just a load of keys. Apparently he had “gone for a drive”…right in the middle of the day just as everyone’s arriving to check in. -The kitchen near our room had 2 sides to it. People kept cooking/cleaning dishes on the right side while he was in there and he quickly told them this was the staff side of the kitchen and that they needed to use the other side. This of course would be fine, however there are no signs anywhere saying this on the staff side or fridge. All it needs is a few signs and it would save him a lot of hassle. -But then when I directly asked him if he was the owner he avoided the question then came up with something about it being “corporate owned” when it was very clear he was the owner. This leads me to believe he realises there are several bad reviews about him personally online so he actively avoids telling people he is the owner. -He was smoking outside which was blowing into windows and communal areas meaning people had to shut windows. -Him and his partner cooked a whole chicken in the oven then left it in the oven for 2 days. After just reading other reviews on here and Google it seems I am not the only one who found this guys behaviour a little strange which made us feel a little unwelcome at times.
Location was great, lodge had good lounge areas and laundry facilities. Very clean and spacious.
Stayed in February 2025
Reviewed: 12 February 2025
Tatiana
New Zealandnon
location
Stayed in February 2025
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