28-30 Cathedral Square, 8011 Christchurch, New Zealand
#68 of 166 hotels in Christchurch
Guests' ChoiceBased on 439 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.7
Facilities
9.0
Staff
9.0
Value for money
8.8
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 August 2025
Jill
New ZealandNothing
The location was excellent and the rooms were very well apportioned. Liam on reception was very helpful.
Stayed in August 2025
Reviewed: 23 August 2025
Marlene
New ZealandEverything. All staff very friendly and helpful. We ate at the hotel most nights, food and wait staff great. Perfect location, Couldn’t fault anything about our stay,
Stayed in August 2025
Reviewed: 11 August 2025
Carey
New ZealandRoom service was not good enough of variety on menu
Lovely apartment excellent all round
Stayed in August 2025
Reviewed: 10 August 2025
Amanda
New ZealandHad everything we needed. Loved the novelty of being in a historic building and having a mezzanine floor for the bedrooms. Lots of room. Great location. Very comfortable bed!!
Stayed in August 2025
Reviewed: 10 August 2025
Alwyn
AustraliaThe Adina Heritage Hotel has a lovely building and a great central location, but unfortunately, our experience with the staff was not as positive as we had hoped. While the accommodation itself was comfortable and clean, we found the team to be lacking in local knowledge and unable to provide helpful recommendations about the area or nearby services. One particularly frustrating incident occurred when we asked the receptionist to book a taxi for us at 3 a.m. for an early international flight. Unfortunately, the booking was never made, and we only discovered this when we came down to the lobby at the arranged time. This caused unnecessary stress and a late departure for the airport. Overall, the hotel itself is nice, but the lack of attentiveness and follow-through from the front desk let the experience down.
Our stay at the Adina Heritage Hotel was outstanding from start to finish. The building itself is beautiful, with its charming heritage features thoughtfully preserved while offering all the modern comforts you’d expect. Our room was spacious, spotless, and well-appointed, with a comfortable bed and quality amenities. The location couldn’t be better – right in the heart of Christchurch, within walking distance to shops, cafes, and attractions. We loved the sense of history in the hotel – it feels like you’re staying somewhere with a story, yet without sacrificing any of the luxury or convenience of a modern property. We will definitely be staying here again.
Stayed in August 2025
Reviewed: 9 August 2025
Amanda
New ZealandWelcoming and friendly service. Bent over backwards to accommodate me. Beautiful card and treat on arrival in the apartment for my daughter's birthday. Super helpful. Beautiful historic building just stunning. Loved pool and spa.
Stayed in August 2025
Reviewed: 31 July 2025
Matt222a
New ZealandPool getting a bit dated and dingy.
Location, cleanliness, valet parking.
Stayed in July 2025
Reviewed: 27 July 2025
Zoe
New ZealandNothing
Perfect location, good size rooms
Stayed in July 2025
Reviewed: 20 July 2025
Matthew
New ZealandShower had mould. Rooms are very dated
Great location. Huge rooms.
Stayed in July 2025
Reviewed: 14 July 2025
Vanida
New ZealandNothing
Everything
Stayed in July 2025
Reviewed: 4 July 2025
Jodie
AustraliaThe only downside was that the washing machine in our apartment was broken but fortunately the staff found a solution for us which was appreciated.
Well located with only a short walk to many dinner options. We had a split level room which was very spacious and well appointed. Car parking available.
Stayed in July 2025
Reviewed: 24 June 2025
Hannelore
AustraliaThe magnificent heritage building and fantastic location.
Stayed in April 2025
Reviewed: 23 June 2025
Mohammad
SingaporeHallway leading to our room was a bit creepy...😁
Location was good...near central district...room was clean and well maintain
Stayed in June 2025
Reviewed: 18 June 2025
Karen
New ZealandLack of loo in public area
Pool and heritage style
Stayed in June 2025
Reviewed: 17 June 2025
Troy
AustraliaNothing
Very comfortable in a perfect location.
Stayed in June 2025
Reviewed: 8 June 2025
Grant
New ZealandNothing everything was great
Room and location as spot on
Stayed in May 2025
Reviewed: 3 June 2025
Nirvikar
Australiaparking - Paid - $30
Location - great Rooms - great hotel pub - great food- good
Stayed in June 2025
Reviewed: 31 May 2025
Kwok
Thailand1909 Old Government Building, the exterior was so beautiful. After reading reviews, our family of four must stay at the hotel. Two bedrooms, two bathrooms, dining, living room and a kitchen even provide washing and drying machine. Lots of space for our family. Very convenient location, short walk to shopping and restaurants. Valet parking at $30 a night.
Stayed in May 2025
Reviewed: 29 May 2025
Sharyn
AustraliaNothing
Great location, easy access to tram, huge rooms with everything you need, staff very helpful
Stayed in May 2025
Reviewed: 26 May 2025
Jenny
New ZealandWalking distance to everything Comfy beds nice shower pressure Lovely grand building
Stayed in May 2025
Reviewed: 18 May 2025
Rebecca
AustraliaCAN HEAR WATER RUNNING THROUGH PIPES FROM FLOORS ABOVE
LOCATION WAS AMAZING. STAFF VERY HELPFUL AND LOVELY. WALKING DISTANCE TO BUS STOP TO AIRPORT.
Stayed in May 2025
Reviewed: 11 May 2025
Lee
New ZealandThere was no dish cloth or dish brush to hand wash our few dishes and to wipe the kitchen bench. Our only issue with the room.
Warm, comfortable, great location and lovely being surrounded by history. Staff were excellent.
Stayed in May 2025
Reviewed: 8 May 2025
Lyn
New ZealandWe loved the history of the building. The heritage features have been respectfully restored/ maintained and blended skillfully with modern amenities. The pool was fantastic. The staff were very friendly. Excellent hotel 🏨
Stayed in May 2025
Reviewed: 5 May 2025
Annette
AustraliaCouldn’t sleep one night (Sat) due to a rave concert nearby but this was just bad luck
Beautiful building & convenient location
Stayed in May 2025
Zhengzhou, China
Thekkady, India
Emmering, Germany
Piombino Dese, Italy
Cabo San Lucas, Mexico
Quillan, France
Panama City Beach, USA
Jian, Taiwan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content