State Highway 6, 7856 Franz Josef, New Zealand
#12 of 33 hotels in Franz Josef
Guests' ChoiceBased on 299 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
8.9
Facilities
8.8
Staff
9.6
Value for money
8.5
Free Wifi
6.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: July 19, 2025
Nirav
IndiaNothing to dislike
Everything Amazing view of snow capped mountains. Beautifully done up house self contained with all the necessary stuff for daily needs. They were very courteous enough to allocate us the villa number 4 according to me the best villa with surreal view and huge lawn outside with spacious parking to settle your luggage nicely. Words would fall short to describe the Beauty of this property.
Stayed in July 2025
Reviewed: June 25, 2025
Andrew
AustraliaThe WiFi was available but not suitable for streaming content - the TV wouldn't even connect to Netflix it was so poor. I now understand why there are DVD's available at reception....
We were given a room with amazing views of the mountains. The facilities in the room were basic but great for what we needed. Plenty of space and the essential equipment available for cooking.
Stayed in June 2025
Reviewed: May 7, 2025
Rodney
AustraliaN/A
N/A
Stayed in May 2025
Reviewed: April 20, 2025
Darryl
AustraliaThe staff were lovley
Stayed in April 2025
Reviewed: April 1, 2025
Natalie
AustraliaBeautiful location. Staff were lovely & very friendly
Stayed in March 2025
Reviewed: March 20, 2025
Michael
United KingdomOnly sorry it was pouring with rain and couldn't make use of the outdoor area.
Excellent property with kitchen, superb living area and outdoor space for sitting and BBQ. Separate bedroom and en suit bathroom. Beautifully kept, clean and everything to the highest standard. Excellent location. Very friendly and helpful staff.
Stayed in February 2025
Reviewed: February 26, 2025
I
SingaporeGlenfern Villas provided an excellent base for our stay in Franz Josef, despite being located slightly outside the main centre. We were warmly met by a friendly receptionist, and this team continued to be very helpful to us throughout our stay. We had a two-bedroom villa, with the most amazing view overlooking the Franz Josef Glacier. We loved the glass of wine at the little terrace, and the indoor seating area later at night. We found the villa very clean and very comfortable, it had all what we needed for our two-night stay. In hindsight, and as there is so much to do in this area, we wish had stayed a few more days here ....
Stayed in January 2025
Reviewed: February 23, 2025
Philip
New ZealandNothing
Rural setting, close to Franz Josef. Private
Stayed in February 2025
Reviewed: February 16, 2025
Makayla
New ZealandI think the only thing that would make this stay better is if there was some sort of hireable spa that overlooked that beautiful view!
Beautiful Villas set in a beautiful area! The highland cows and sheep make the best touch they’re all so friendly! Lovely receptionist! And very clean ✨
Stayed in February 2025
Reviewed: February 15, 2025
Katrina
AustraliaNothing
Perfect place, big and roomy. Clean and comfortable. Would recommend
Stayed in February 2025
Reviewed: February 15, 2025
Ellie
United StatesEverything you needed was there. The studio was spacious, the kitchen well and the bed comfortable.
Stayed in February 2025
Reviewed: February 7, 2025
Jacqui
New ZealandCan’t think of anything
Spacious, clean well laid out accomodation and beautiful native planting setting.
Stayed in February 2025
Reviewed: February 7, 2025
Harry
United KingdomWifi was slow and had was rated risky by some of my apps and portals
Very nice apartment nicely furnished
Stayed in February 2025
Reviewed: February 5, 2025
Jeremy
United KingdomLarge bed upstairs away from bathroom so slept in small bed downstairs.
Close to Glacier walks, clean, spacious and comfortable.
Stayed in February 2025
Reviewed: February 5, 2025
Karlijn
Canada-
Super friendly and welcoming staff. Beds were extremely comfortable as well as the shower. Nice clean and roomy space. Would definitely stay here again.
Stayed in February 2025
Reviewed: February 3, 2025
Kate
New ZealandThe property was a great size & well set up with everything you would need.
Stayed in February 2025
Reviewed: February 2, 2025
Ashraf
AustraliaNot in the middle of town so need to drive there and back. Laundry facilities are available but not in each unit.
Plenty of space for a small family or family with younger kids. Easy parking. Not far from town.
Stayed in February 2025
Reviewed: January 21, 2025
Fraser
CanadaA recycle bin in the suite would have been helpful. But that’s about it!
Great location with beautiful views. Exceptionally friendly staff.
Stayed in January 2025
Reviewed: January 20, 2025
Vicki
New ZealandAwesome hidden gem.
Stayed in January 2025
Reviewed: January 17, 2025
Carlo
ItalyWould love in room washing / dryer and a mini dishwasher as I love cook my food
Location, type of concept with second floor second bedroom, very comfortable and quiet in spite my room was near to road and garden chairs has no view as facing beautiful ferns
Stayed in January 2025
Reviewed: January 13, 2025
Sarah
SpainThe place could use some updates but it was still comfortable and our stay was pleasant.
Everything was very clean and quiet. There was a lot of space also. We weren't there long enough to use the outdoor space but the little deck looked nice and relaxing.
Stayed in December 2024
Reviewed: January 13, 2025
Tania
AustraliaWe had a wonderful stay at Glenfern. Staff were very friendly, villa was very clean and we absolutely loved the view from our verandah - great for drinks in the afternoon. Kids (and adults!) loved saying hi to the friendly animals.
Stayed in January 2025
Reviewed: January 4, 2025
Diane
New ZealandWe were'nt there long enough to find anything we didn't like but maybe one of those refillable squeeze dispensers on the shower wall for body wash and shampoo as there was nowhere to place the paper sachets and they are annoying for everyone. The dispensers are in most hotels etc in Europe and providing they are filled they are an easy solution. I am only writing this for the owners to see as there was Nothing not to like. It was all just perfect.
Everything was clean and well appointed. The bathroom spacious. The bed and pillows generous. Nothing to not like.
Stayed in January 2025
Reviewed: January 2, 2025
Lauren
United StatesLauren was wonderful and helpful in providing suggestions as we headed north. Great space for four of us. Fun farm animals.
Stayed in December 2024
Cusco, Peru
Williamsburg, US
Diano Marina, Italy
Safranbolu, Turkey
Zell am See, Austria
Bad Wörishofen, Germany
Saint Petersburg, Russia
Singapore, Singapore
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content