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  5. Reviews of Cosy Cottage Thermal Holiday Park

Reviews of Cosy Cottage Thermal Holiday Park 2.5 stars

67-69 Whittaker Road, 3010 Rotorua, New Zealand

#175 of 224 Holiday rentals in Rotorua

Guests' Choice

Review score

Based on 648 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.6

  • Location

    8.3

  • Facilities

    7.4

  • Staff

    8.5

  • Value for money

    7.6

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 31 August 2025

    8.0
    Good value
    • Leisure trip
    • Family with young children
    • Basic Cabin with Toilet
    • Stayed 1 night
    • Submitted via mobile

    3 spas, a pool and park for kids. Friendly and helpful staff. Opportunity to fish on site in the stream. Hangi pits in the puia

    Stayed in August 2025

  • Reviewed: 19 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    No storage for luggage, facilities a little run down

    Thermal Pool, pricing, location

    Stayed in August 2025

  • Reviewed: 5 August 2025

    7.0
    Lovely place but need to sort the showers out.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Cold water in the shower for first 24 hours then after fixing was only tepid water , moved rooms water was much better but still not as hot as should be , especially seeing as the place was sitting on geothermal!

    Friendly and easy to get to places of interest

    Stayed in August 2025

  • Reviewed: 3 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Basic Cabin with Toilet
    • Stayed 1 night
    • Submitted via mobile

    I would just say there needs to be a blind in the kitchen where we stayed as people can see in when they walk up the stairs.

    We stayed in the basic cabin with the toilet, it was a a really nice simple room clean and very warm with the natural heater. We were located right next to the hot tubs. Great location, the grounds were tidy, and even though we didnt get to use the hangi steamer its such a cool option. However the hot tubs are a bit of a let down this was the main reason i booked this accom they are very small, we had a dip in the morning and it wasnt fully heated up like the previous day we had used it so i was guttered we didnt get to enjoy a hot soak before we left. The access to the beach had deep puddles so it was very unpleasent, i wanted to get my moneys worth lol so i still walked through it even with my son almost in tears having to go through it. I actually thought the beach was hot but it wasnt lol it would have been lovely if there was a platform or something so we could still walk there without going through the puddles. With a few tweaks it could have been a 10/10 but its still a nice spot.

    Stayed in August 2025

  • Reviewed: 20 July 2025

    6.0
    We love Rotorua
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Thermal pool was not working and one of the hot pools was far too hot to use. The opening time of the pool was 3pm both days which we weren't expecting. The kitchen had no blind, so we were woken early by the sunlight. A blind here would help immensely.

    Location, hot pool on-site. Nice and quiet. When we noticed no tea towel and washing up liquid,the reception lady brought these up straight away. Cosy and great for what we needed. Thank you

    Stayed in July 2025

  • Reviewed: 14 July 2025

    7.0
    Great place
    • Leisure trip
    • Family with young children
    • Basic Cabin with Toilet
    • Stayed 1 night

    We were cold. No heater in the room and also no extra bedding to put on. Needed one or the other. Although we dressed up to go to bed and put the room towels over duvet we still where cold.

    Had to use Landry, it was great.

    Stayed in July 2025

  • Reviewed: 11 July 2025

    6.0
    OK stay for the price
    • Leisure trip
    • Family with young children
    • Basic Cabin with Toilet
    • Stayed 4 nights
    • Submitted via mobile

    bed was back breaking and super noisy, just moving your legs made it creak

    staff were friendly and rooms were adequate

    Stayed in July 2025

  • Reviewed: 4 July 2025

    8.0
    Cozy, comfortable place to stay in
    • Leisure trip
    • Family with young children
    • One-Bedroom Cottage
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom wasn’t cleaned well and the hot water took a long time to heat up.

    Very nice and cozy.

    Stayed in July 2025

  • Reviewed: 3 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Basic Cabin with Toilet
    • Stayed 2 nights
    • Submitted via mobile

    The pictures we saw made it look a bit bigger. But must of been a different cabin.

    It was close for what we needed. It was warm and the staff were so lovely and accomodating.

    Stayed in June 2025

  • Reviewed: 25 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The fridge in our cabin unfortunately made a terrible noise which kept us awake - we needed to turn it off to sleep and only put it back on in the morning.

    We liked the facilities, the kids especially liked the hot pool and how close it was to all the activities we had come to do while in Rotorua. Definitely value for money

    Stayed in June 2025

  • Reviewed: 24 May 2025

    7.0
    Affordable and fair price for the place
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Close the thermal pools

    Stayed in April 2025

  • Reviewed: 24 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Basic Cabin with Shared Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    Not alot

    Everything

    Stayed in April 2025

  • Reviewed: 29 April 2025

    8.0
    Perfect, clean and comfortable
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The location was perfect. Kids loved the pools. The unit was clean and suitable for our little family

    Stayed in April 2025

  • Reviewed: 28 April 2025

    7.0
    Good for a night
    • Leisure trip
    • Solo traveller
    • Basic Cabin with Toilet
    • Stayed 1 night
    • Submitted via mobile

    Floors creak so much being upstairs in the units. It must be so annoying for those below. Beds are not comfortable, especially if you have a sore back.

    Hot pools, location.

    Stayed in April 2025

  • Reviewed: 24 April 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Basic Cabin with Toilet
    • Stayed 1 night
    • Submitted via mobile

    Didn’t like the bed. Thought the cost was excessive for the type of accommodation.

    Loved the thermal activity

    Stayed in April 2025

  • Reviewed: 24 April 2025

    6.0
    Was nice overall we enjoyed the spa and access to beach.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Would be nice if the main pool was heated. Our room had a lot of water pooling right in front of the front door ramp which made it hard getting in and out.

    Nice holiday park good for families.

    Stayed in April 2025

  • Reviewed: 22 April 2025

    7.0
    Generally good, just a cabin with no insulation so you can hear other people from their cabins.
    • Leisure trip
    • Couple
    • Basic Cabin with Toilet
    • Stayed 3 nights

    Location was good, only a few min to city

    Didn't use the pool. Hot tubs look a bit sad. Cabin was reasonable clean.

    Stayed in April 2025

  • Reviewed: 13 April 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    We found a few dirty cups and things in the kitchen

    Stayed in March 2025

  • Reviewed: 9 April 2025

    8.0
    We will be back!
    • Leisure trip
    • Family with young children
    • Basic Cabin with Toilet
    • Stayed 1 night
    • Submitted via mobile

    If I'm being honest, would be nice to have tea and coffee sachets in room.

    Loved our cute cabin and the cooking facilities in our little room. Handy having fridge, microwave and cooking utensils without having to go to use communal kitchen. We especially loved the thermal pools and the option to make your own puia hangi, very cool. Easy late check-in and lovely receptionist at the other end of the phone when we had to make last minute booking. Beds were comfy and our room heater was on when we arrived at night, thank-you!

    Stayed in April 2025

  • Reviewed: 9 March 2025

    7.0
    Good location for activities, and cost effective.
    • Leisure trip
    • Family with young children
    • Basic Cabin with Shared Bathroom
    • Stayed 2 nights

    Hot pools for after activities and a fridge and kitchen in basic cabin for easy meals.

    Stayed in March 2025

  • Reviewed: 6 March 2025

    6.0
    Good for family's
    • Leisure trip
    • Family with young children
    • Basic Cabin with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Not been able to do bombs in the pool.

    The room bed was comfy. Staff,hangi pit.

    Stayed in March 2025

  • Reviewed: 26 February 2025

    8.0
    Cute and comfortable.
    • Leisure trip
    • Family with young children
    • Basic Cabin with Toilet
    • Stayed 1 night
    • Submitted via mobile

    Nothing really, maybe the bed was a little hard...

    The grounds were clean and very informative, as to what was where, and the ground steamer was Awesome! Though we weren't able to swim, that was ok too. Cute little sleeping area. Just enough room for the 3 of us. And the people were so kind and well spoken.

    Stayed in February 2025

  • Reviewed: 24 February 2025

    6.0
    Good location
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Outdoor pool was out of order, that was one of the reason I booked this place. Shower was low pressure

    Good number of beds, very clean unit, good size tv. Fan in lounge was great

    Stayed in February 2025

  • Reviewed: 21 February 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Basic Cabin with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Where we stayed: not soundproof Shared toilet : have to go outside the cabin. No choice for my price range. Arrived late: a bit hard to navigate at night . Uncomfortable bed

    Location Secured Helpful staff

    Stayed in February 2025

Showing 1 – 25

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