Reviews of Cook's Lookout Motel 4 stars
9 Causeway Road, Haruru, 0247 Paihia, New Zealand

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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewThe view and staff was lovely
Spiders and cob webs
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewHad a great stay, very comfortable and warm in the room. Views were amazing from our room and deck. Staff were amazing and was able to have my dog with me Willis was a great bonus.
Nothing it was a great stay
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewLocation was great, beautiful views. Nice quiet road, lovely garden.
More heating
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewBeautiful view, amazing staff. Sheela is a lovely person, very welcoming. We enjoyed our stay
Reviewed: 23 May 2025 · Stayed in April 2025
Verified reviewLoved the view. Very friendly and helpful host.
Bathroom wasn't spotless.
Reviewed: 17 May 2025 · Stayed in February 2025
Verified reviewWe loved the pool and the incredible view from our room.
Reviewed: 9 May 2025 · Stayed in April 2025
Verified reviewThe owners were absolutely delightful, welcoming, friendly and honestly couldn't be more happy with our stay.
Couldn't fault it
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewThe view was amazing.
First of all, we were given our milk, in an uncovered milk jug. Who does that, in todays world. The television wasn't working. We realize that a storm had passed through the area, 1 day or so before our arrival. My husband phoned the Motel the day before and inquired if everything was ok, and was good. We were told, "Yes, all good." I phoned the manager, she said she would maje sone inquiries, about fetting it sorted. We waited. I finally decided to go to the office to see what was happening. She said that she couldn't find anyone to come and look at the TV. I said i was disappointed, and i didnt feel like it was worth the money we paid. With that, her husband(who she told us has dementia) stood up, looked at me and yelled at me, 'you are disappointed' She, the manager, looked at me and said she knew i wasnt happy, and she called me 'a cow'. I was stunned. The unit gad a beautiful view. It was conformable enough, but grubby. The shower dome, was dirty, and moldy. We stayed that night, as it was late enough. We left the next morning, and never went back. We are looking for a refund, of 4 nights. We took no photos. Regards Phil James
Reviewed: 23 March 2025 · Stayed in February 2025
Verified reviewgo for the view!
not modern but everything on hand
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewSplendid view, quiet
No privacy with neighbours on outside patio, no shelter from sun or rain. Older complex partially renovated inside, still old bed and sofa covered with a grey protector. Guest laundry unacceptable, old and dirty. No fire alarm Very steep and difficult driveway/ parking
Reviewed: 14 March 2025 · Stayed in March 2025
Verified reviewSelf catering
Reviewed: 11 March 2025 · Stayed in March 2025
Verified reviewFantastic views of the countryside, bay and river. Look one way to see gorgeous sunset and turn around to see beautiful pink reflections on the other side. Everywhere smelt heavenly - a mix of jasmine & honeysuckle growing. Peaceful, relaxing, quiet. Pool was good. Friendly, helpful owners too. I would definitely go again. Very safe environment, you could leave doors & windows wide open, day & night.
Got a couple of mosquito/insect bites at dusk so had to come inside & close doors still got lovely views
Reviewed: 5 March 2025 · Stayed in March 2025
Verified reviewThe management very friendly. The pool was lovely and the rooms spacious
We didn't have breakfast offered and no milk left in refrigerator. Overall unit clean but came across some untouched spaces .
Reviewed: 1 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewThe view from the property is spectacular. Quiet and quaint.
The rooms could use an update.
Reviewed: 14 February 2025 · Stayed in February 2025
Verified reviewReviewed: 9 February 2025 · Stayed in February 2025
Verified reviewThe views over the Waitangi River Mouth were magnificent, the bed was very comfortable, the owner was very helpful and friendly and the location was very convenient.
The only thing that stopped it getting a higher score were the kitchen facilities. The small cooker was restrictive and there were very limited kitchen utensils. This meant that cooking was a challenge.
Reviewed: 9 February 2025 · Stayed in January 2025
Verified reviewReviewed: 6 February 2025 · Stayed in January 2025
Verified reviewOur own space…uninterrupted and so peaceful
Reviewed: 6 February 2025 · Stayed in February 2025
Verified reviewAmazing location and the pool was so good for kids.
Nothing.
Reviewed: 5 February 2025 · Stayed in February 2025
Verified review