Reviews of Chateau Backpackers & Motels
8-10 Cron Street, 7856 Franz Josef, New Zealand
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGood location. Spacious kitchen. Friendly staff.
The bed not comfortable enough because of the broken mattress springs. The TP-Link WiFi router seemed to be hijacked by hackers that resulted in Internet connection being disrupted from time to time. It's recommended the router be replaced with a reputable brand, which is an one-off cost and may hugely improve guests' experience with safe and stable internet connection.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewGood location
Old and not preserved place
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewGym and jacuzzi were excellent. Kitchen and games rooms excellent.
It is a little tired (carpets and wear & tear etc) but didn’t distract from how good this place is.
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewValue for money accommodation
Wi-Fi is not working
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewI really was positively surprised by this place. It was very cozy the manager was super nice and they had amazing pastries. Also it had a clean kitchen where we cooked. Very recommended.
Reviewed: 18 May 2025 · Stayed in April 2025
Verified reviewReviewed: 14 May 2025 · Stayed in April 2025
Verified reviewLocation
Not very clean linen and tea towel in kitchen also smelly and not clean
Reviewed: 9 May 2025 · Stayed in April 2025
Verified reviewThe accommodation worker was very helpful in fixing our issues. Our son enjoyed the spa. Good to have a pool table. Had two seperate kitchen areas
Not overly clean. Felt damp and musty. Our first room had a leak. Communal areas were cold and felt dingy.
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewFriendly staff, great location (walkable to town and restaurants)
Reviewed: 24 April 2025 · Stayed in March 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewGood location, well equipped Kitchen. Clean private room
Property was full with international students who were really noisy until midnight despite 9pm quiet hours. Room being located under the common area didn't help. Wifi not working. Window latches broken
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewGreat place for the price. Chris is wonderful and such a hard worker
That there selling up
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 16 April 2025 · Stayed in March 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewStaff was very friendly and the place was nice
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewThe manager was sociable. The closeness to town.
The room was grubby, in need of a deep clean.
Reviewed: 24 March 2025 · Stayed in February 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewVery comfortable bed loved the curtain Some basic things for cooking there although I had my own and didn't need it was generous Great rubbish waste system Great art
The spa pool was really scary dirty
Reviewed: 22 March 2025 · Stayed in March 2025
Verified reviewReviewed: 21 March 2025 · Stayed in March 2025
Verified reviewThis is a hostel style hotel but we had a queen en-suite. The common room near reception was well stocked. The reception offered complimentary French press coffee and tea with very small sausage rolls for breakfast, and coffee and tea with biscuit cookies in the afternoon. The manager (maybe owner?) was very friendly and helpful with dining recommendations and nearby hikes to Franz Joseph glacier. Well located for walking about town.
Nothing! Although I did walk around the hostel room areas and they were a little run down looking, but if I was traveling cheap in my 20s, it would probably be just fine!
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewLocation was good and that’s about it
There was little to no maintenance. Very run down tired property. The room had a musty smell which appeared to come from carpart,linen etc. Unfortunately we pre booked and ended paying around $210 a night for a room worth about $80 if your lucky