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Reviews of Chalet Eiger 5 stars

534 Gillespie Place, 2730 Taupo, New Zealand

#3 of 61 hotels in Taupo

Guests' Choice

Review score

Based on 47 hotel reviews

9.9

Score breakdown

  • Cleanliness

    10.0

  • Comfort

    10.0

  • Location

    9.7

  • Facilities

    9.9

  • Staff

    9.9

  • Value for money

    9.8

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 7 July 2025

    10
    Wonderful time at this home - highly recommended!
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 2 nights

    Everything was excellent. There is no aspect that we did not like.

    Excellent breakfast - every detailed covered. Host provided good company - understood when we needed space, but engaged delightfully when we were all together. Really helpful in making suggestions for activities and making arrangements. Beautiful accommodation. Thank you Nina for a very special birthday weekend.

    Stayed in June 2025

  • Reviewed: 31 March 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Suite
    • Stayed 3 nights

    Lovely host who helped with planning, recommendations, and made lovely breakfast! Beautiful location, comfortable + quiet accommodations. Bathrooms were beautiful. Would highly recommend!

    Stayed in March 2025

  • Reviewed: 27 March 2025

    10
    Kiwi adventure
    • Leisure trip
    • Couple
    • Deluxe Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    Lovely room, awesome breakfast! Nina was great at making you feel welcome and had great suggestions for activities in and out of town. I would stay here again any time!

    Stayed in March 2025

  • Reviewed: 6 January 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 2 nights
    • Submitted via mobile

    The property is situated at the top of the hill, very quiet n private. Nina is a great host, she cooked our breakfast n made sure we were well looked after.

    Stayed in January 2025

  • Reviewed: 22 December 2024

    10
    Just excellent
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 3 nights

    Nina did everything possible to make our stay very pleasant. Breakfast was perfect, as well as the dinner when we had it at the Chalet. The wine is very good also. For our Tongariro treck, Nina prepared everything to take away and eat. We felt like home, discussing any kind of subject with Nina. As a coincidence, there is even a Cartier-Bresson black & white picture of our countryside in Seine-et-Marne (France) in Nina's living room. If we go back to NZ, we will have a stop at the Chalet Eiger.

    Stayed in November 2024

  • Reviewed: 17 December 2024

    10
    An exceptional experience, from the accomadation to the host & the complimentary wine & cheese board. The food w
    • Leisure trip
    • Couple
    • Deluxe Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The property was amazing. Immaculately clean, very welcoming & a dream place to stay.

    Stayed in December 2024

  • Reviewed: 4 December 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Nina is a great host. She gives amazing tips and the breakfast is great.

    Stayed in December 2024

  • Reviewed: 20 June 2024

    10
    Exceptional place to stay!
    • Leisure trip
    • Couple
    • Deluxe Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    Fantastic property. Nina is an exceptional host. Beautiful room and superb breakfast.

    Stayed in April 2024

  • Reviewed: 6 May 2024

    10
    Warm and welcoming, feeling right at home.
    • Leisure trip
    • Couple
    • Deluxe Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nina our host was particularly helpful and accommodating. And we needed a late checkout, which she was happy to provide. The breakfast was outstanding, as was the accommodation.

    Stayed in May 2024

  • Reviewed: 21 April 2024

    10
    Excellent Excellent Excellent.
    • Leisure trip
    • Group
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted via mobile

    There is nothing. They exceeded everything.

    BreakfSt was excellent. Food and presentation was very beautiful. Absolutely excellent everything. Hospitality was the best service. Welcome us as if we were family.

    Stayed in April 2024

  • Reviewed: 6 March 2024

    10
    Fantastic fusion of luxury and wonderful hosts!
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Leaving.

    Nina and Peter are fabulous: they felt more like friends than hosts, and ensured that we had a flawless stay.

    Stayed in March 2024

  • Reviewed: 18 February 2024

    10
    Beautiful property with a warm and friendly welcome!
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    It was excellent…

    What a fabulous property ! Nina and Peter are gracious hosts and they do everything to ensure you have a great stay! Their lovely puppies and handsome cat, Floyd are a bonus!

    Stayed in February 2024

  • Reviewed: 8 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted via mobile

    There was confusion about the rates given to us on booking.com and the price by the host. This was resolved amicably and the host went with the quoted price and was gracious.

    The relaxing view and hospitality

    Stayed in July 2023

  • Reviewed: 19 March 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing - don't change anything!

    Absolutely superb property; excellent hosts; great breakfast. Nothing could be faulted.

    Stayed in March 2023

  • Reviewed: 14 March 2023

    9.0
    Very relaxing. Recommend stay more than one night. Plenty to do. Hosts have lots of local knowledg
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 5 nights
    • Submitted via mobile

    No dislikes

    Breakfast top class. Accommodations very comfortable

    Stayed in March 2023

  • Reviewed: 8 February 2023

    10
    Beautiful getaway...well worth it.
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night

    Nothing

    Breakfast was done with tremendous care, amazing food and well displayed. Fruits of all sorts + fresh baked croissant + fresh coffee / tea and we were event offered a choice of our preferred meals (omelet / fried eggs / bacon / sausages) that would be cooked as requested. The room was spacious: king bed + dressing table + seating area + fridge + coffee making facilities + shower place + separated toilet + bath tub. The bed was very comfortable and sheets are very soft. There's a lot of other modern facilities: special lightings, ambience radio, etc. Location was about 10 mins drive from city center. Far enough for a good quiet time and close enough for easy access. View from the room is amazing. Residence dogs: Bella (black) + Rufus (white) were such a joy and treat that greets you.

    Stayed in February 2023

  • Reviewed: 6 February 2023

    9.0
    Exceptional as always.
    • Leisure trip
    • Couple
    • Deluxe Queen Suite
    • Stayed 2 nights

    Nina and Pete are exceptional hosts. Nothing is a problem. They are warm and welcoming. Breakfast is generous and most tastes are catered for. It will definitely set you up for the day ahead. The bathrooms are spotless and well-appointed with lovely-smelling products. The welcome platter and beverages in the room are a nice touch.

    Stayed in February 2023

  • Reviewed: 1 January 2023

    10
    THE BEST accommodation in Taupo, ever.
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 2 nights

    There's absolutely nothing we didn't like. As I mentioned, we highly recommend Chalet Eiger, the place is worth every cent spent, and you won't regret it. I repeat, it is THE BEST accommodation in Taupo. So go on, make your booking now...! Thanks Peter and Nina for being the highlight of our entire holiday!

    At the end of our December family holiday, we asked our three teenage children what their highlight was, and the general consensus was "Chalet Eiger". Of all things, their highlight was the accommodation? You bet! I booked this place on a whim, thinking maybe for this particular stay at Taupo, I wanted a nicer place than the usual motels. And boy, we have found THE BEST accommodation in Taupo. Ever! Peter was right out there to welcome us when we arrived, and he walked us through the facilities, so we immediately felt at home. Everything at Chalet Eiger yells "luxury" without breaking the bank. The rooms and bathrooms are spacious, the views are spectacular from the rooms, the living room and the dining area are oh so comfortable and big. The beds were very comfortable, temperature was highly adjustable to suit, bathrooms were spacious - we could find no fault with this superb accommodation. There is a large number of books on the bookshelves, an unlimited supply of yummy cookies (I just couldn't stop munching on their cranberry cookies). And Nina provided us with custom-ordered scrumptious breakfasts entailing a choice of cereals, yoghurt, freshly-cut fruits, cooked breakfasts including eggs cooked any way you liked, bacon, tomatoes, mushroom melts, sausages, spinach, salmon, waffles. Great scott, we were well-fed, thanks Nina. She also provided a lot of guidance on places to visit, and things to do, which helped - for example we really enjoyed the L'arté Cafe & Gallery. My wife and I also enjoyed spending time talking to both Peter and Nina to share our life and work experiences - we had such good chats. They were both such friendly and welcoming hosts, it almost felt like we were related, LOL! Oh and let's not forget the two absolutely adorable non-allergenic dogs Rufus and Bella, which we all absolutely loved. We highly recommend Chalet Eiger, the place is worth every cent spent, and you won't regret it.

    Stayed in December 2022

  • Reviewed: 31 December 2022

    10
    Classy country getaway showcasing the best of Taupo!
    • Leisure trip
    • Couple
    • Deluxe Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    Not applicable, everything was great :)

    Our hosts were absolutely amazing. Their bed and breakfast was absolutely 5 stars and we can’t wait to stay again. Location is great, only 10mins from the centre of town where the majority of local activities are based with plenty of food and drink options. We also had breakfast catered for! The b&b itself is very spacious and comfortable, providing a very intimate setting with no more than a few guests at the one time.

    Stayed in December 2022

  • Reviewed: 28 December 2022

    10
    Chalet Eiger is DEFINITELY our favourite place stay. We highly recommend it - 1000%!
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 2 nights

    I didn't like that I had not initially booked for more than a two-night stay. We were all very sad on our last morning, looking out at the view from our room. Chalet Eiger's popularity at this time of the year is reflected in all their rooms being booked out already and hence, our family had to bid Chalet Eiger farewell. We have all decided Chalet Eiger is our top favourite accommodation spot on our travels thus far in New Zealand. We have been truly spoilt and YES we have decided we will all be repeat customers.

    The location was close enough to get to town and local attractions but far enough away to enjoy peace, quiet and tranquility. We also found out that Chalet Eiger is an hour (one way) to Rotorua so we could have based ourselves at the Chalet and driven into Rotorua then returned to the Chalet. We all loved waking up to the most amazing view from our room and also enjoying the evening on our balcony. You truly felt like you were on a break from your usual busy lifestyle.

    Stayed in December 2022

  • Reviewed: 10 November 2022

    10
    wish we could have stayed longer!
    • Leisure trip
    • Couple
    • Deluxe Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    nothing

    lovely hosts, very comfortable accommodation, beautiful setting, great breakfast

    Stayed in November 2022

  • Reviewed: 31 October 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Suite
    • Stayed 2 nights

    Excellent breakfast. Nina cooked 3 course meal in evening - highly recommend.

    Stayed in October 2022

  • Reviewed: 24 October 2022

    10
    It was a great experience. I would do it again.
    • Leisure trip
    • Couple
    • Deluxe Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    Liked everything.

    Liked the location, cleanliness, friendly hosts.

    Stayed in October 2022

  • Reviewed: 19 October 2022

    10
    The hosts had a lot of local knowledge and were super inviting and friendly, always had a great conversation. Our two ni
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 2 nights
    • Submitted via mobile

    The hosts were very friendly. I particularly enjoyed the privacy of the room and the delicious breakfast, And their cat and 2 dogs were super kind and cute.

    Stayed in October 2022

Showing 1 – 25

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