The is a really nice place to stay. The staff are lovely, we didn’t have a car and it was a long walk to get to the caves we had booked, so one of the staff members drove us there. They were great to chat to and always smiley and understanding. It is clean and peaceful place to stay and was very warm when we wanted it to be. The only down side was because we didn’t have a car the cleaner didn’t realise people where still in the property and walked in whilst we were in there.

Stayed in August 2025

Great team of people running this place.

Stayed in August 2025

lighting outside not great, leaking ubend bathroom hand basin was leaking.

location excellent, staff very helpful and even arranged a meal for us despite restaurant being closed when we arrived and replaced tv when we found the one in our room was faulty. Good bed and very warm (bathroom was a bit chilly though.)

Stayed in June 2025

The road frontage eg driveway really needs attention ie the potholes were huge.

Excellent staff. Clean room.

Stayed in June 2025

Busy Road

Basic but very clean and comfortable. Staff were very friendly and went out of their way to make sure we enjoyed our stay.

Stayed in March 2025

I felt a little uncomfortable with the paper based system to give all credit card details in case of damages. I think this process might need to be reviewed.

Room was really clean & warm. Electric blankets already warming the bed after a late check-in. The staff were really friendly & accommodating. Ear plugs available if disturbed by traffic noise.

Stayed in May 2025

rooms could be double glazed to reduce traffic noise

comfotable and well appointed

Stayed in March 2025

No air conditioning. Window latch broken. One towel left in room that had clearly been used - this was replaced. A bit dated.

Convenient location for Waitomo caves. Electric blankets - I imagine this would be great in winter.

Stayed in April 2025

There was some road noise overnight but earplugs were provided which was great

Very comfortable bed.

Stayed in April 2025

It’s not a what didn’t you like because i wouldn’t have stayed there if i didn’t like it so it’s more a ‘would like to see’ new carpet to give the rooms a fresher feel and i think the damp old musty smell will go. It’s not a strong smell but it is there.

Staff were great, they were friendly, helpful and very accommodating. And the kai was good aswell. So good to have an onsite restaurant

Stayed in April 2025

It would be better if a tissue box could be provided. Anyway the overall experience was great.

Stayed in April 2025

Very good big room. The staff were extremely good. The onsite restaurant served excellent home cooked food. Close to the glow worm caves.

Stayed in March 2025

Noisy trucks and trains all night, understandable being on a main road which I didn't factor in when booking. Nice gesture to leave earplugs which we used and this helped reduce the night noise.

Room had everything we needed, the shower was very good. Fridge door very difficult to open. Bed was quite comfy and there were lots of pillows. The view from our studio was lovely.

Stayed in March 2025

Close to a noisy road (but at least the ear plugs were provided).

Very friendly staff. Tidy room. Handy parking. Park-like setting.

Stayed in March 2025

A little road noise

Clean, comfortable, light and airy, fabulous staff

Stayed in March 2025

Room dated but comfortable Bins in room not emptied from previous occupants Food in restaurant was good Nice and close to waitomo caves

Stayed in February 2025

Restaurant wasn’t open

It was big

Stayed in March 2025

No dislikes about the property.

Central to our leisure plans. Quiet and comfortable. Staff were friendly and helpful. Restaurant had great food and service .

Stayed in February 2025

Convenient location, clean & practical rooms. Having the room tidied & beds made while out for the day was a lovely surprise

Stayed in February 2025

While it’s extremely clean, the decor is slightly dated.

Convenient location and perfect for our one night stay.

Stayed in January 2025

Shower nozzle didn't create a very wise spray.

Small, but well set out kitchenette and living area. All the things we needed.

Stayed in January 2025

To order breakfast you ordered the night before and then had to heat it up in the morning. But as we didn't order it I can't say if it was good.

The room although basic was clean and the bed was comfortable. Staff were friendly and although we didn't eat we sat in the bar and others seemed to be enjoying the food.

Stayed in January 2025

A bit noisy but ok we slept well

Stayed in January 2025

Check out is at 10 which is usually a bit early.

The room was big, very spacious and comfortable for three people - had shampoo and body wash. There were a few spiders but the room itself very clean. Lots of parking space, but you do need a car to get there. Restaurant is closed on weekends. Also enough chairs for everyone and a well equipped small kitchen. It's next to the main road but it's still quiet.

Stayed in January 2025