116 Fitzherbert Avenue, 4410 Palmerston North, New Zealand
#13 of 42 hotels in Palmerston North
Guests' ChoiceBased on 734 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
9.3
Facilities
8.3
Staff
9.1
Value for money
8.7
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 September 2025
William
New ZealandParking can be a bit of a problem depending on the unit but the visitors park can be utilised,as I did
Very good value for the priced,,well situated,short walk to the Square,Pak n Save and eateries
Stayed in August 2025
Reviewed: 1 September 2025
Vutinun
New ZealandFacilities are getting old to the point where it's clearly visible and they need to be upgraded as soon as the management is able. It's just undefortunate that I didn't get the room I liked and requested. Though the room I got instead was bigger, the bedroom was seperate from livingroom where the heatpump is, the bedroom got cold easily.
I think it can be rated as average to above average on all categories. Location is excellent, though! Nothing was bad, I the motel staff was great. I visit the city every year and I do enjoy staying at the motel.
Stayed in July 2025
Reviewed: 30 August 2025
Pat
New ZealandGetting tired.
Generous size room, great location.
Stayed in August 2025
Reviewed: 29 August 2025
Debbie
New ZealandInformation in booklet in motel regarding eateries was very outdated...prices quite different when we visited restaurant. Bathroom could do with a spruce up, shower head loose, needs cabinet for toiletries.
Roomy unit, very clean. Comfortable beds. In a great, quiet location near to shops, cafes & park.
Stayed in August 2025
Reviewed: 26 August 2025
Lyn
New Zealandvery clean and a quiet location
Stayed in August 2025
Reviewed: 24 August 2025
Sandra
New ZealandUnit was very clean, quiet despite being on a busy road, perfect location close to shopping and restaurants. Great heat pump and comfy beds. Owners were very friendly and helpful.
Stayed in August 2025
Reviewed: 23 August 2025
Taylar
New ZealandShower pressure wasn't bad but could be better
Location was very convenient with everything at short walking distance, staff were welcoming & beds were very comfortable, rooms were clean & spacious with all utensils.
Stayed in August 2025
Reviewed: 8 August 2025
Marilyn
New ZealandNothing
Close to town and restaurants.
Stayed in August 2025
Reviewed: 4 August 2025
Ian
New ZealandShower needs an upgrade. Couch and chair needs a deep clean.
Excellent location, close to Plaza and Square
Stayed in August 2025
Reviewed: 4 August 2025
Apteryx
New ZealandThe room was spacious, attractive and tidy with a good comfortable bed, and right in town. Would expect to pay more for a place like this. The hosts were warm, friendly and helpful.
Stayed in August 2025
Reviewed: 24 July 2025
Patrina
New ZealandNothing
Close to.the venue I needed to be
Stayed in May 2025
Reviewed: 23 July 2025
Green
New ZealandLove the spa bath! And plenty of towels in the room which was a refreshing change from most other places in the area
Stayed in July 2025
Reviewed: 23 July 2025
Lynch
New ZealandThat there was a mix up with the room and we nearly had to move rooms at a late hour. So glad we didn't. It was very unsettling tho.
The room was really spacious and electric blankets on the beds helped as it was so cold.
Stayed in July 2025
Reviewed: 20 July 2025
Rachel
New ZealandActual unit was very tired and in need of a lot of upgrading, however, we were only there for 1 night so it was adequate enough
Fabulous communication with owners and very helpful all the time and the location was top notch!!
Stayed in July 2025
Reviewed: 15 July 2025
Josh
New ZealandBath room a bit older but fine
Close to town
Stayed in June 2025
Reviewed: 12 July 2025
Jo
New ZealandThe parking is atrocious! Any medium+ sized car is a challenge to navigate the tight hair pin bend carpark.
Comfortable, quiet location that is super close to town. Beds are comfy and has all the amenities one needs.
Stayed in July 2025
Reviewed: 1 July 2025
Stone
New ZealandBathroom area showing its age, while absolutely suitable would benefit from a refit.
Clean units serviced daily. Quiet off-street location. Close to Town centre.
Stayed in June 2025
Reviewed: 29 June 2025
Amanda
New ZealandI found our unit to be slightly dated in that the fittings & fixtures are probably original, but it had fresh decor, was very comfortable and everything worked well. The shower was awesome. Be very careful with elderly or very young as the hot water takes a while to arrive, but once it does it is very hot at over 60 degrees!
Stayed in June 2025
Reviewed: 29 June 2025
Krissy
New ZealandLovely quiet place, unit was spacious, clean and tidy. Beds were lovely and comfortable, spa was amazing. Really appreciated the extra towels, pillows and blankets.
Stayed in June 2025
Reviewed: 22 June 2025
Natasha
New ZealandThe bathroom wall had a few holes from what look like water damage.
The proximity to town was awesome. Set back from the road, which made it lovely and quiet. The room had everything that we needed.
Stayed in June 2025
Reviewed: 20 June 2025
Barry
ThailandNothing.
Great location, just off main road but no road noise as we are approx 60 METRES inside from the road. Our 3rd time we have been here. Rosie OGradies is very close great place lovely warm and friendly. Great Park down by the river Turn right and straight down the road it on your left before the bridge.
Stayed in June 2025
Reviewed: 16 June 2025
Annalise
New ZealandLoved the Private spa in our room. Was nice after a long day of watching sports. Lounge was nice and big so the kids had space with out us feeling like we were on top of each other. Good size rooms and beds were comfy
Stayed in June 2025
Reviewed: 9 June 2025
Cheryl
New ZealandThe unit was very clean and well presented. The staff were friendly. The location was great and the private spa was a real bonus.
Stayed in June 2025
Reviewed: 7 June 2025
Mackka
New ZealandWould be nice to have a blind to pull down in bathroom, as was very cold in there at night due to the large window.
Handy to town. Very clean. Nice shower. Loved the heat pump. Good size for the three of us. Would stay again.
Stayed in June 2025
Allauch, France
Agia Marina Aegina, Greece
Hamburg, Germany
Weston-super-Mare, UK
Charleston, USA
Santa Cruz, USA
Sarajevo, Bosnia-Herzegovina
Jomtien Beach, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content