Reviews of Alpine Motel 3.5 stars
7 Miro Street, 4660 Ohakune, New Zealand

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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewGreat location with only one block into the main restaurant area but really quiet as set off the street. Room had everything we needed. Off street parking was great.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewGreat location. Great shower. Bathroom very clean. Amazing friendly service.
No kitchen sink so had to do dishes in bathroom. Door was rickety but was fixed immediately when I mentioned it. A bit dusty and cobwebby!
Thanks for your review, you did book the cheapest unit which has no kitchen facilities and it clearly says that when booking online. I’m not sure where the cobwebs were, if you had raised this we could have sorted for you just like the door lock that needed adjusting
Thanks for your review, you did book the cheapest unit which has no kitchen facilities and it clearly says that when booking online. I’m not sure where the cobwebs were, if you had raised this we could have sorted for you just like the doo… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewExcellent location, perfect for our needs while we were in town. Having the chance to use the spa. Owners' communication was great. Having a VIP discount at a local restaurant was a nice touch. Would use again
Thank you for your review 😊
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewGreat location. Kind owner. Good communication.
Thank you for your review
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewThe location is excellent, with easy walking access to shops and restaurants. Easy to check in and out, and staff checked in via text to make sure everything was okay.
Thanks for your review, good to hear you enjoyed your stay
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewQuiet, close to supermarket Fit for purpose
Abit chilly at night. Heater must have gone off woke up freeezing lol Apart from this sensational
Thanks so much for your review, sorry to hear the heating dropped out, it shouldn’t have as it’s gas central heating but will get it checked out 😊
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewClose to town and only a short drive to the mountain for skiing or sightseeing. It’s a small compact unit that is ok for one night but personally we would not want to stay any longer as it is a bit small. It was clean and had a great shower which is the reason we booked it based on the shower rating from other reviews. We hate places that have showers that are low pressure and not hot. This shower unit was good but you did need to adjust the temperature very slowly or it would be scolding hot or freezing cold. Once you found the correct setting it was good. Electric blanket was nice as the temperature plummeted overnight. Ohakune is not a cheap place to stay but we do understand it is seasonal so they have to make the most of the winter trade. It’s a great town and we will return next year in yet to be chosen accommodation.
Not a fan of non contact check in and check out done by text messages. It is also mention from other guests about contactless check in/out and some are also not fans. We like to meet the host as it makes it a more personal stay. I did however met the manager briefly as she came on site to fill the spa. It was a great timing as the Heater on the wall was not good enough to heat the room .We were supplied another heater which did the job and then the wall heater was able to cope. No heater in the bathroom only heat lamps which did nothing. Ohakune is a cold environment and we are surprised that accomodation we have stayed in the past and this one does not have adequate heating.
Thanks for your review, I guess we can’t please everyone or be onsite 24/7. It was a particularly cold day that you stayed, we had the central heating heater on for your arrival and got you an extra heater when you requested one, our units are definitely not the smallest in town! We have a variety of different sized units to choose from, you booked our cheapest one.
Thanks for your review, I guess we can’t please everyone or be onsite 24/7. It was a particularly cold day that you stayed, we had the central heating heater on for your arrival and got you an extra heater when you requested one, our units … Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewWe have used this property on a number of occasions driving between Wellington and Auckland. We find it to be perfectly sited for our break and close to restaurants etc. it is always good value
On this occasion it was very cold outside with heavy frosts. We found the heating was not able to keep up with the cold. We should have requested a second heater. This is the only time we have had this issue.
Thanks for your review
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewFriendly and responsive staff, thank you Dara. House was great for the whole family. Warm and plenty of space for everyone.
No issues
Thanks so much for your review, great to hear you enjoyed your stay 😊
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewA hot spa pool is the perfect service for relieving fatigue and the ultimate way to relax and rexharge.
Nothing
Thank you for your review 😊
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewI stay here whenever I am travelling in the area. Booking and self checkin comms are efficient (via text); location is central; Unit has all the basics for an overnight stay. A genuine old school Kiwi Motel :-)
Thanks for your review 😊
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe customer service is excellent, and our room is just perfect for my young family. It's warm and cozy. It's a bonus that it's right next to the supermarket, as we have hungry kids.
The town siren. Nothing to do with the accomadation.
Thanks so much for your review, glad you all enjoyed your stay, the fire siren is very loud but calls our volunteer firefighters to accidents & emergencies in our small community 😊
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewVery cosy , comfortable & clean. Plenty of room. Very warm . Good layout. Loved the spa opposite us.
Thanks so much for your review, we’re glad you enjoyed your stay 😊
Reviewed: 6 July 2025 · Stayed in April 2025
Verified review.
.
Thanks for your review
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewLocation
Thanks for your review
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewI only liked that it was ohakune. Beautiful place.
Door really hard to open. Stairs are scary. No safety on rail or on the steps themselves. I couldn't go up the stairs due to fear. My grandaughter was a little scared too. Freezing cold. Heater did not heat the room at all. I froze all night. Very small bathroom with very small shower. Do not book if you are a bigger person.
Thanks for your review ☹️Your booking was a late last minute one, you checked in at 5pm but didn’t contact us saying you couldn’t work the heating until around 9pm! Our heating is central heating and operated with a simple dial that you turn from 1 to 5. Why didn’t you raise your concerns about not being happy with the unit you chose and booked online when you arrived? We had other options available and would have happily moved you if you didn’t like the stairs which are compliant and shown in the photos, our bathrooms are standard size and suitable for most people.
Thanks for your review ☹️Your booking was a late last minute one, you checked in at 5pm but didn’t contact us saying you couldn’t work the heating until around 9pm! Our heating is central heating and operated with a simple dial that you tur… Show more