The rooms did need Abit more upgrades repaint, curtains needed a good clean, replace the bathtub as stated that we were given one( not much of a tub so leave it out on the site.

The Receptionist Lady was lovely, quick run through of the entire place and room. Pool was nice spa was good too, overall good price for the service provided. Very helpful if needing extra things.

Stayed in August 2025

Room hadn't been cleaned properly

Easy booking, via booking.com , good location. Good parking.

Stayed in August 2025

Stayed on the top floor Stairs need upgrading/ maintainence furniture - tired and needs repair, sofas and table chairs need tightening I was cautious sitting on them. Heaters - not used, but in need of update, rust at wheel bases and some with no wheels. Electric blanket on single beds didn’t work. Floor in bathroom in front of shower - water-damaged and soft flooring, I nearly twisted my ankle when my foot sank in the floor.

The room is well-equipped with all the essentials for a comfortable stay. Too cold for the pool - water looked clean Hot Spa - enjoyed this very much, clean. Beds/ rooms were all clean and well presented.

Stayed in August 2025

It was very cold. Only a very light duvet on the bed. I had to sleep with my woollen coat on.

Stayed in August 2025

Value for money

Stayed in August 2025

Some negatives: ❌️ It's not very clean. It's clean on the surface, but it's actually very dirty ❌️ The parking is far away from the room and it was difficult for an older and bigger person like me to get everything in my room ❌️ Everything is old and dated and can do with a bit of a spruce up ❌️ The sofa bed in the living room kept collapsing and the other chair is incredibly uncomfortable ❌️ There is no Sky TV channels at all ❌️ It's never quiet. Never. People partying, then later arguing. Kids running up and down in front of your window screaming, then later crying ❌️ No additional blankets or towels ❌️ Was only provided three teeny tiny pottles of milk for 3 days ❌️ I have to mention again that it's dirty

Some good points: ✔️ Prime location, near the Paihia seafront where all the action is ✔️ Little bit away from the strip, so less traffic ✔️ Friendly and responsive staff ✔️ Nice enclosed pool area ✔️ Warm spa ✔️ Lovely seaview from certain areas ✔️ Fairly well stocked kitchen in terms of cutlery and crockery ✔️ Well priced ✔️ Very good, free wifi ✔️ The most incredibly comfortable bed ever! I guess if you are going to pay less, you have to make certain accommodations and lower expectations. My stay was 50/50. Not incredibly great or incredibly bad. I don't think I'll be back though. The noise, dirt, and uncomfortable furniture are deal breakers for me.

Stayed in July 2025

I was initially disappointed because I had specifically booked a room with 3 beds only to find out that one of those beds (the sofa bed in the lounge) had an additional charge attached to have made up. This felt misleading. The facilities were dated and there were a lot of marks on floors and walls. It didn't feel especially clean. The kitchen had no tea towels and very limited utensils. For the price I suppose it was good value for money but I did end up paying more to move my family into a bigger room with three actual beds for the second night. The rooms were cold with very basic heating (the heaters were pretty banged up column heaters with wheels falling off them)

The location and views were great. The kids loved the games room. There were DVDs and a DVD player to borrow free of charge which was great because there was no sky tv available. The host was helpful to a point. The price was cheap. I can appreciate that the owners have only recently taken over and so are only just getting used to running a motel. They would have inherited a lot of the problems and are doing their best to get things sorted.

Stayed in July 2025

I cleaned things before using , needed more cooking pots, cupboards in kitchen didn't close , fridge wobbled so had to adjust foot piece , supplied my own cleaning cloth cos cloth was disgusting

Room was below cleanliness and had damaged item e.g sofa bed , hole in wall, food left in microwave from last guests, front door rattled when wind blew, cobwebs on walls in bathroom, toilet and bedroom ,oil fin heater was filled with dust and may have been a fire hazard

Stayed in July 2025

Had to clean out fridge and microwave as leftovers from last person.

$86 for me and infant for 2 nights was amazing, I got the basics and felt warm and safe.

Stayed in July 2025

The lights in the bathroom/toilet wasn’t working and we had both male and female so couldn’t keep the door open during use. It was very dark inside and we had problems using the bathroom/toilet at night

The receptionist was friendly. Gave us heaters to keep us warm

Stayed in July 2025

Lack of things to do in the game room.

Spa pool. Staff were friendly. A lady had greeted us this day:)

Stayed in June 2025

Bathroom wasn’t cleaned well before arrival . Hair all through . Had to ask for more rubbish bags and toilet paper as only one of each was provided for a 3 night stay . No spare towels given and rooms weren’t serviced as the information book stated . Advertised hot tub . One night was too full with other guests . Second night was emptied . 3rd night didn’t bother .

Location was great . View was amazing . Rooms and beds were comfortable. Staff friendly and helpful

Stayed in July 2025

Furniture was very old has a very old musk smell & did not live up to the picture on the website it needs a lot of maintenance, it could also do with upgrading appliances as the TV was a no go in the lounge the fridge froze our food & the freezer part didn't freeze our food

Spa pool was great The cleaning lady was very helpful even though she had to use her phone to translate for her

Stayed in June 2025

spa pool, room was suitable, location of room was perfect, very private

Stayed in June 2025

Rooms are a bit dated but it is still really good value, everything you could need was provided.

Nice dark room, good curtains and good friendly service

Stayed in June 2025

None

Room

Stayed in June 2025

Room 2, the 2 sofa beds need replacing, we stayed here 2yrs ago and they were there then, very hard and uncomfortable, lumpy with springs coming through, better to sit on the floor, wouldn't recommend sleeping on them at all. Also new owners. Shower was very weak, poor pressure. Dining furniture was grubby and 1 small oil heater in lounge which didn't heat very well, although they had electric blankets on the beds it was still very cold when waking up. Also window latches in the room were broken, hard to shut causing cold air to come through. Spa pool had very dirty water in ut and smelt. Could also do with a carpet wash. Small improvements would make this room alot better.

Clean comfortable bed, fully equipped kitchen

Stayed in June 2025

Staff were very accommodating.

Stayed in June 2025

An acceptable stay but the motel is very tired looking on the inside of the units.

Quiet area

Stayed in June 2025

Spacious room size and bathroom

Stayed in March 2025

Location and bed was lovely

Stayed in May 2025

Tap was leaking in bathroom and teabags need upgrading (no taste). Multi plug under the bed does not work and so had to take plug out and plug it into another socket to use the electric blanket. Netting curtain on the ranchslider needs re-doing as it doesn't fully close

Comfy bed and nice hot shower and various tv channels

Stayed in May 2025

Room was a bit damp in the morning

Close to all the attractions

Stayed in May 2025

the bed was low, and the mattress was uncomfortable, which hurt my back. The pillow also hurt my neck. The parking wasn't designed to accommodate the numbers of bedrooms, so most of the time we had to look for a parking spot. I wasn't happy about that

The kids loved the swimming pool, spa, and play room.

Stayed in April 2025