Reviews of Yara Hotel

service.

Best for who has small children. Tell them to cook by themself.

The rooms were very clean and spacious. Staff was courteous and check-in was smooth. No disturbance and not even irritated for room rents.

Fooding facilities are not because they ordered from nearest Hotel's. Inbuilt cooking should be done for future with traditional foods.

Environment

Dinner

Good

Nothing

Nothing

Bad

The primary issue we encountered during our stay was the staff, who exhibited a noticeable lack of professionalism and basic customer service etiquette. Their attitude made us feel as if we were receiving complimentary hospitality rather than the attentive care expected from a hotel. Despite this, the owner was clearly committed to ensuring we had a positive experience and made every effort to address our concerns. Unfortunately, due to some underlying challenges she faced, she was unable to fully execute her vision for excellent service. There is certainly ample opportunity for growth, and I trust that the hotel will take steps to honor the promises it made to its guests.

Requesting guests to move their cars from the parking area at midnight is not only inconvenient but also incredibly harassing. As paying customers, we expect a level of consideration, especially at such a late hour. Furthermore, when we asked for extra towels, we were met with scolding instead of assistance, which felt disrespectful. Our concerns about safety were heightened when we asked for room keys; instead of providing us with the keys, we were instructed to leave our doors unlocked. The statement that the owner is monitoring everything through CCTV did little to alleviate our discomfort and made us feel unsafe in our own accommodations. Overall, our experience was marred by a lack of proper support and hospitality during our stay.

Staff were awesome.

but the ac broke, had to go downstairs 3 times to get a replacement remote that worked. The tv was dead for the whole stay. At least the staff was honest and said it wouldn’t be fixed. Honestly I would ask for a refund but the girls were lovely

Staff are very helpful

no good service. people are rude and most of the time nobody is there anywhere near hotel

everything is good

nothing

Staffs service

Air conditioning not working properly also bathroom was too conjusted

The owner is friendly Food was good with low prices

Keeping my identification card at the reception