Reviews of Soaltee Westend Itahari 5 stars
M7MF+682, H08, Itahari, 56705 Itahari, Nepal
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Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 1 July 2025 · Stayed in April 2025
Verified reviewLocation,staff,
Pool bathroom and changing room are very dirty and smelly
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 March 2025 · Stayed in March 2025
Verified reviewkeep it up
almost good
Reviewed: 6 March 2025 · Stayed in February 2025
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 24 February 2025 · Stayed in February 2025
Verified reviewThe breakfast was awesome and the location of hotel is in very convenient place
If the front staff don’t beg for the prepayment during arrival of guest could have been more appropriate, If this is the policy of hotel please consider and modify. Thanks 🙏🏽
Dear RajeshTM, Thank you for your feedback! We're glad you enjoyed the breakfast and found the location convenient. We appreciate your suggestion regarding the prepayment policy and will take it into consideration for improvement. Your input is valuable to us! Thank you again and looking forward to welcoming you back soon. Warm regards, Nigam Khanal Operation Manager
Dear RajeshTM, Thank you for your feedback! We're glad you enjoyed the breakfast and found the location convenient. We appreciate your suggestion regarding the prepayment policy and will take it into consideration for improvement. You… Show more
Reviewed: 23 February 2025 · Stayed in December 2024
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewGreat breakfast
No bathtub as advertised
Reviewed: 15 February 2025 · Stayed in February 2025
Verified reviewReviewed: 14 November 2024 · Stayed in October 2024
Verified reviewReviewed: 12 November 2024 · Stayed in November 2024
Verified reviewAwesome 😃
Missing SPA
Thank you for your kind words! We're thrilled to hear that you appreciate our hotel team. We hope to welcome you back soon for another wonderful experience.
Reviewed: 10 November 2024 · Stayed in November 2024
Verified reviewReviewed: 18 October 2024 · Stayed in October 2024
Verified reviewEverything
Nothing
Dear Tikhatri, Thank you so much for your wonderful feedback! We’re delighted to hear that you had an excellent experience. Your kind words mean a lot to us! Warm regards, Nigam Khanal Operations Manager
Reviewed: 6 October 2024 · Stayed in October 2024
Verified reviewReviewed: 25 September 2024 · Stayed in September 2024
Verified reviewThe quality of food in the hotel restaurant is super. The serving staff makes immense efforts. Chefs are high end. Classy. Service of restaurant staff is super. Break was OK.
The internet in the rooms is crapy, unstable and everything else. The hotel finds it impossible to process the payment by international credit or debit cards for some reason. POS machines don’t work, not synced with billing, keep rejecting cards. It is hit and miss. Surprised to see the supposedly best hotel in the town with such inefficient payment or gateway management.
Dear Anupkumar Suraj Bhan, Namaste! Thank you for your feedback! We're thrilled to hear you enjoyed the quality of our food and the efforts of our serving staff and chefs. We sincerely apologize for the issues you've experienced with the internet and payment processing. We understand how important these services are and are actively working to improve them. Your insights are invaluable, and we appreciate your understanding as we strive to enhance our guest experience. We hope to welcome you back soon! Warm regards, Nigam Khanal Operations Manager
Dear Anupkumar Suraj Bhan, Namaste! Thank you for your feedback! We're thrilled to hear you enjoyed the quality of our food and the efforts of our serving staff and chefs. We sincerely apologize for the issues you've experienced w… Show more
Reviewed: 10 September 2024 · Stayed in August 2024
Verified reviewThe food was really bad. We didn't like any of it.
Dear Aryan, Thank you for your feedback. We're sorry to hear that you didn't enjoy your meal. Your comments are important to us, and we will use them to improve our offerings. We hope you might give us another try in the future. Warm regards, Nigam Khanal Operations Manager
Dear Aryan, Thank you for your feedback. We're sorry to hear that you didn't enjoy your meal. Your comments are important to us, and we will use them to improve our offerings. We hope you might give us another try in the future. … Show more
Reviewed: 30 August 2024 · Stayed in August 2024
Verified reviewReviewed: 29 August 2024 · Stayed in August 2024
Verified reviewall amazing. good staffs. enough for morning. good ambient. enough outdoor space for resturants.
big and good rooms feels little empty. Would much better if put some more in walls or some more suitable chairs. ..etc. property is amazing.
Dear Tsuneel Shrestha, Thank you for your lovely review! We're glad you enjoyed our staff, ambiance, and outdoor spaces. We appreciate your suggestions for enhancing the room decor and furnishings. Your feedback is valuable, and we hope to welcome you back soon! Warm regards, Nigam Khanal Operations Manager
Dear Tsuneel Shrestha, Thank you for your lovely review! We're glad you enjoyed our staff, ambiance, and outdoor spaces. We appreciate your suggestions for enhancing the room decor and furnishings. Your feedback is valuable, and we h… Show more
Reviewed: 26 August 2024 · Stayed in August 2024
Verified reviewExcellent staff well equipped attentive willing to serve gladly
I didn’t find any reason to dislike in all
Dear Dawa, Thank you for your fantastic feedback! We're thrilled to hear you had such a positive experience with our attentive staff. We appreciate your support and hope to see you again soon! Warm regards, Nigam Khanal Operations Manager
Dear Dawa, Thank you for your fantastic feedback! We're thrilled to hear you had such a positive experience with our attentive staff. We appreciate your support and hope to see you again soon! Warm regards, Nigam Khanal Operations M… Show more
Reviewed: 19 July 2024 · Stayed in July 2024
Verified reviewReviewed: 29 June 2024 · Stayed in June 2024
Verified reviewReviewed: 23 June 2024 · Stayed in June 2024
Verified review