6.6

Reviews of Hotel Raniban Arcade 3 stars

Gaurighat-6 Lakeside, 44600 Pokhara, Nepal

  • Sundip

    Reviewed: 1 September 2025 · Stayed in September 2025

    Verified review

    The hotel was in a prime location, close to all the major attractions. Staff are really nice Breakfast was a nice. Absolutely liked everything about this hotel.

    Property response:

    Respected Sandip sir & Family The warmest greetings once again from Raniban Arcade, Pokhara !! It was really a huge honor to serve yourself and family last night . We would like to apologize honestly for requesting nominal charges on Extra Breakfast on your will but Our Lake view room was allocated on your stay. Hope you like our stay and we shall keep our mind on Cleanliness and facilities as rated above... Thanks for poping back after 1 year back at Raniban Arcade !! Million Thanks for the opportunity to serve !! Raniban Namaste !!

    Respected Sandip sir & Family The warmest greetings once again from Raniban Arcade, Pokhara !! It was really a huge honor to serve yourself and family last night . We would like to apologize honestly for requesting nominal charges on E… Show more

    Hotel Raniban Arcade
    1 September 2025
  • Colman

    Reviewed: 6 January 2025 · Stayed in January 2025

    Verified review

    the view !!!! the location by the lake !! the top floor viewing balcony !! the huge bed !! the tele with cable so we could watch the cricket hahaha !! the room was nice n big tooo !

    there was a great bath n shower and sadly, the hot water wasn't very reliable, nor was it partcularly hot .. we stayed 3 nights, and if the hot water had worked we'd probably have stayed a week hahaha

    Property response:

    Respected Guest, Colman Au Thank You so Much for your lovely feedback! We're delighted to hear you enjoyed the views location, spacious room, and little touches like cable TV for cricket. It's wonderful to know you felt comfortable during your stay. We're truly sorry about the hot water not being as reliable as it should have been-thank you for letting us know. We've shared this with our team so we can get it fixed right away. We'd love to welcome you back in the future for an even more relaxing stay (with consistently hot showers!). Best regards Team Raniban Arcade

    Respected Guest, Colman Au Thank You so Much for your lovely feedback! We're delighted to hear you enjoyed the views location, spacious room, and little touches like cable TV for cricket. It's wonderful to know you felt comfortabl… Show more

    Hotel Raniban Arcade
    31 August 2025
  • Anamol

    Reviewed: 3 January 2025 · Stayed in January 2025

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  • 3.0 Poor
    Anupman

    Reviewed: 13 November 2024 · Stayed in November 2024

    Verified review
  • Anuragvickey

    Reviewed: 10 November 2024 · Stayed in November 2024

    Verified review

    It was a nice stay Great view from room. Clean and tidy.

    UPI payment option was not there

    Property response:

    Respected guest Anuragvickey warmest greetings from Nepal!!! We would like to convey our thanks for your kind feedback! We're delighted to hear that you enjoyed your stay and appereciated the clean and comfortable room with a great view. We truly value your suggestion regarding UPI payments , and we had worked on making this option available for a more convenient experience now we do accept UPI also. Looking forward to welcoming you again!" Best regards Team Raniban Arcade

    Respected guest Anuragvickey warmest greetings from Nepal!!! We would like to convey our thanks for your kind feedback! We're delighted to hear that you enjoyed your stay and appereciated the clean and comfortable room with a great vie… Show more

    Hotel Raniban Arcade
    31 August 2025
  • Ghimire

    Reviewed: 9 November 2024 · Stayed in November 2024

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  • Samir

    Reviewed: 30 October 2024 · Stayed in October 2024

    Verified review
  • 7.0 Good
    Shrestha

    Reviewed: 20 October 2024 · Stayed in October 2024

    Verified review
  • Nyayika

    Reviewed: 24 September 2024 · Stayed in September 2024

    Verified review

    dint have breakfast

    cleanliness and hospitality could have been better

    Property response:

    Respected Guest, Highly respecting you, we would like to deliver our warmest greetings of the day from Hotel Raniban Arcade, Pokhara !! First of all with the most sincere apology Madam for the disastrous experience you had over here... so far we remember it was Room 101 last year and we were shocked to recognize the problem as soon as you complained back then..we were there immediately, found a small leakage from just behind the Comod while flush !! We were really sad and kind of shocked. We even remember that you introduced yourself being involved in some international organization and your partner... it was not enough recovery at all as we believe till today as a responsible hotelier.... its obvious that you didn;t want to have any food out here as well which is really true and we admire that ...health and hygiene is the mus... we were really hesitated to charge you on the room bills but i remember you paid around $14 on your own will .... any ways we are highly confident and can guarantee you that all our engineering issues like plumbing, painting, electricity all have been fixed up lately and the property is really thriving well by your good blessings to us. As guest are believed to be god in Nepal ( Atithi Debo Bhawa ) , we beleive and thank you for your godly feedback from the inner core of our heart which has really motivated and has being driving us to improve every single day by day, ounce by ounce, step by step naturally and gradually. We would like to offer a 100% OFF on the same room you stayed last year without any hesitations at all if fortune allows us to serve you again. We would like to convey our humblest thanks for believing in us and giving us the grand opportunity to serve.; Hope all is well with yourself and your respected friend/ family. Please do let us know anything we can serve with the best of our hospitality services and products once again which came a long way since 1978 !! May God Bless You Both and all !! Best regards, Kush Bahadur Bhujel Manger Hotel Raniban Arcade

    Respected Guest, Highly respecting you, we would like to deliver our warmest greetings of the day from Hotel Raniban Arcade, Pokhara !! First of all with the most sincere apology Madam for the disastrous experience you had over here... so… Show more

    Hotel Raniban Arcade
    31 August 2025
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  • Jean

    Reviewed: 10 October 2023 · Stayed in October 2023

    Verified review

    nothing

    this is hotel for package tours noisy people and dirty. can not sleep. worst hotel in pokhara

  • Subash

    Reviewed: 19 April 2023 · Stayed in April 2023

    Verified review

    Breakfast: Not good. Location: Perfect

    Should have good light arrangement in room. Should update TV and or room facilities.

  • Nim

    Reviewed: 14 April 2023 · Stayed in April 2023

    Verified review
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  • Talukder

    Reviewed: 2 April 2023 · Stayed in March 2023

    Verified review
  • Ram

    Reviewed: 14 February 2023 · Stayed in February 2023

    Verified review

    Staff were Awesome as well as location of room. But at that price hotel room facilities are not enough. cleanness should be improved.

    old and unusable furniture was there in room's terrace . Quality of mattress is not good. wardrobe was not clean too.

    Property response:

    Respected guest Mr. Ram Krishna Sir, Warmest Greetings from inner core of our heart We would like to convey our thanks to you for taking time to share your feedback with us. We're delighted to hear that you enjoyed our staff's service and the location of your room. At the same time, we sincerely apologize for the aspects of your stay that did not meet expectations. We are sorry to learn about the cleanliness issues the condition of the future and the mattress quality. Your comments are extremely valuable to us, and we have already shared them with our house keeping and maintenance teams to ensure improvements are made. Please rest assured that we are working on upgrading our facilities to provide a more comfortable experience. we truly appreciate your inputs as it helps as it helps us grow and serve our guests better. We hope you'll give us another chance in the future to provide you with high-quality stay you deserve. Warm regards Team Raniban Arcade

    Respected guest Mr. Ram Krishna Sir, Warmest Greetings from inner core of our heart We would like to convey our thanks to you for taking time to share your feedback with us. We're delighted to hear that you enjoyed our staff's ser… Show more

    Hotel Raniban Arcade
    31 August 2025
  • Bishesh

    Reviewed: 16 January 2023 · Stayed in October 2022

    Verified review
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  • Khagendra

    Reviewed: 10 January 2023 · Stayed in December 2022

    Verified review
  • Arun

    Reviewed: 1 January 2023 · Stayed in December 2022

    Verified review
  • Bishal

    Reviewed: 21 December 2022 · Stayed in December 2022

    Verified review

    Location only

    Torn bed sheet, bathroom

    Property response:

    Dear Bishal Sir, We do apologize for the bad experience you have experienced during your stay. We are really embarrassed to get to know about the torn bed sheets and bathroom issues. We could have fixed or transferred you to next room if we had got some information about it. But with this words your experience couldn't be changed but we hope to see you again so that we could recover for all the bad experience you had in the best possible way. We are willing to change and provide you a better experience on your next visit. Hope we will meet again soon. With Best Regards, Hotel Raniban Arcade Team

    Dear Bishal Sir, We do apologize for the bad experience you have experienced during your stay. We are really embarrassed to get to know about the torn bed sheets and bathroom issues. We could have fixed or transferred you to next room if we… Show more

    Hotel Raniban Arcade
    4 January 2023
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  • 7.0 Good
    Yubaraj

    Reviewed: 20 December 2022 · Stayed in December 2022

    Verified review
  • Mask

    Reviewed: 19 December 2022 · Stayed in December 2022

    Verified review
  • Bikram

    Reviewed: 18 December 2022 · Stayed in December 2022

    Verified review

    It was very clean and decent place for stay. I was fully satisfied.

    Property response:

    Respected guest Mr. Bikram warmest greetings from inner core of our heart all the way from Pokhara, Lakeside. We would like to convey our thanks to you for you kind words and for taking the time to share your experience.We are all delighted to know that you had a pleasant stay and appreciated the friendliness of our staff as well as the cleanliness of our property. You satisfaction is our greatest reward, and we truly value your intention to recommend us to your friends. We look forward to welcoming you again in the future." Warm regards Team Raniban Arcade

    Respected guest Mr. Bikram warmest greetings from inner core of our heart all the way from Pokhara, Lakeside. We would like to convey our thanks to you for you kind words and for taking the time to share your experience.We are all delighted… Show more

    Hotel Raniban Arcade
    31 August 2025
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  • Mervyn

    Reviewed: 17 December 2022 · Stayed in December 2022

    Verified review

    Location

    No hot water

    Property response:

    Respected guest Mervyn Warmest greetings from core of our heart all the way from pokhara We would like to convey our humble thanks to you for sharing your feedback regarding your stay and for highlighting our location. We sincerely apologize for the inconvenience you experienced with the hot water. Please rest assured that we are addressing this issue promptly to ensure a more comfortable experience for our future guests. We truly value your comments as they help us improve. Warm regards Team Raniban Arcade

    Respected guest Mervyn Warmest greetings from core of our heart all the way from pokhara We would like to convey our humble thanks to you for sharing your feedback regarding your stay and for highlighting our location. We sincerely apologiz… Show more

    Hotel Raniban Arcade
    31 August 2025
  • Poshan

    Reviewed: 12 December 2022 · Stayed in December 2022

    Verified review
  • Jivan

    Reviewed: 11 December 2022 · Stayed in November 2022

    Verified review

    View

    Property response:

    Respected Guest Mr. Jivan. Warmest greetings from inner core of our heart all the way from Pokhara. We would like to convey our humble thanks to you for your kind words. We're delighted to know you enjoyed the beautiful view of fewa lake. Your appreciation means a lot to us, and we look forward to welcoming you again.'' Warm regards Team Raniban Arcade

    Respected Guest Mr. Jivan. Warmest greetings from inner core of our heart all the way from Pokhara. We would like to convey our humble thanks to you for your kind words. We're delighted to know you enjoyed the beautiful view of fewa la… Show more

    Hotel Raniban Arcade
    31 August 2025
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