Reviews of Radisson Hotel Kathmandu 5 stars
Lazimpat, Lazimpat, 44601 Kathmandu, Nepal
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewRooms were clean and comfortable. Check in and check out were smooth. Location was central. The spa facilities were excellent (especially Reema)
Food The F&B manager and the Chefs need to really improve their offering. The dishes were not well cooked and quite tasteless. The restaurant staff need a lot more training.
Dear Pradeep, Thank you for your detailed feedback. We’re glad to hear that you found the rooms comfortable, and enjoyed our service and facilities. However, we’re sorry to learn that the food and restaurant service did not meet your expectations. Please be assured that we take your comments seriously and will work closely with our F&B team to improve the quality and service. We appreciate your honesty and hope to have the chance to provide you with a better dining experience in the future.
Dear Pradeep, Thank you for your detailed feedback. We’re glad to hear that you found the rooms comfortable, and enjoyed our service and facilities. However, we’re sorry to learn that the food and restaurant service did not meet your expect… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewVery nice structure and very friendly staff.
Dear Valued Guest, Thank you for your kind words! We are delighted that you enjoyed our hotel and found our team welcoming. We look forward to hosting you again soon.
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewEverything was perfect for our stay!
Dear Nalin, We’re thrilled to know everything was perfect during your stay. Thank you for sharing your feedback, and we look forward to welcoming you back soon.
Reviewed: 27 July 2025 · Stayed in June 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewEverything on this hotel, always fulfill my expectation to the maximum.
Nothing
Dear Sachin, Thank you so much for your wonderful feedback. We’re truly delighted to hear that our service and facilities met your expectations to the fullest. Your continued satisfaction means a lot to us and it’s always a pleasure to welcome you back. We look forward to making your next stay just as memorable.
Dear Sachin, Thank you so much for your wonderful feedback. We’re truly delighted to hear that our service and facilities met your expectations to the fullest. Your continued satisfaction means a lot to us and it’s always a pleasure to wel… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewThe service staff was definitely five stars. They were the best part of my stay.
The check in was not good. It took about ten minutes for them to find my reservation. Then I was told that they were “Upgrading” me to a business class room. This is not what I wanted. I specifically booked a room in the New Wing with a rain shower and a modern feel. Unfortunately, they stuck me in the Old Wing. The Old Wing is completely outdated. The bathrooms have an odor, the WiFi was spotty and I kept having to reset my room card.
Dear Michael, Thank you for your feedback. Due to exceptionally high occupancy during your stay, you were allocated a Main Wing room to ensure we could accommodate you without delay. We sincerely apologize for the inconvenience caused and regret that we were unable to honor your New Wing room preference. Furthermore, we're glad to hear that our service staff provided a five-star experience, and we appreciate you acknowledging their efforts as the best part of your stay. Your feedback is invaluable as it highlights areas where we need to improve. We look forward to welcoming you back in near future for an improved stay experience.
Dear Michael, Thank you for your feedback. Due to exceptionally high occupancy during your stay, you were allocated a Main Wing room to ensure we could accommodate you without delay. We sincerely apologize for the inconvenience caused and r… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewHere for a conference. Great experiences, friendly and helpful staff, convenient location! Good food and good view.
Dear Youjia, Thank you so much for your lovely feedback! We’re thrilled to hear you had a great experience with us during the conference. Glad you enjoyed the food, the views, and that our team could make you feel welcome. We hope to see you again soon.
Dear Youjia, Thank you so much for your lovely feedback! We’re thrilled to hear you had a great experience with us during the conference. Glad you enjoyed the food, the views, and that our team could make you feel welcome. We hope to see yo… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewClean & comfortable, very friendly staff that provide a high quality of service. Friendly staff member working the desk in the new wing offered us complimentary 2 hour stay after checkout as we had a late afternoon flight which was very much appreciated :)
Nothing as such
Dear Aden, Thank you for your wonderful feedback! We’re delighted to hear you enjoyed a comfortable and relaxing stay with us. It’s great to know our team could make your experience even more convenient. We truly appreciate your kind words and hope to welcome you back in near future.
Dear Aden, Thank you for your wonderful feedback! We’re delighted to hear you enjoyed a comfortable and relaxing stay with us. It’s great to know our team could make your experience even more convenient. We truly appreciate your kind words … Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewEverything is Gr8, It is my regular go to Hotel and it has always been the best place for me.
Nothing as far on my stay.
Dear Sachin, Thank you so much for your wonderful feedback! It truly means a lot to all of us to know that Radisson Hotel Kathmandu is your regular go-to place. We're so glad to hear that every stay continues to meet your expectations. Your kind words about our team and the property really encourage us to keep doing our best. We genuinely appreciate your continued trust and can’t wait to welcome you back again soon!
Dear Sachin, Thank you so much for your wonderful feedback! It truly means a lot to all of us to know that Radisson Hotel Kathmandu is your regular go-to place. We're so glad to hear that every stay continues to meet your expectations. … Show more
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in April 2025
Verified reviewLovely, clean big room. The restaurant downstairs was having fantastic food! Although the hotel is big, it felt really calm without any street noise
Nothing
Dear Andreea, Thank you for taking the time to share your feedback! We’re delighted to hear that you had a relaxing stay and enjoyed the spacious, clean room and the fantastic food at our restaurant. It’s wonderful to know that the calm and quiet atmosphere added to your overall experience, even within our busy hotel. We truly appreciate your kind words and hope to welcome you back to Radisson Hotel Kathmandu in the near future.
Dear Andreea, Thank you for taking the time to share your feedback! We’re delighted to hear that you had a relaxing stay and enjoyed the spacious, clean room and the fantastic food at our restaurant. It’s wonderful to know that the calm a… Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewBooking
Being given a room in the old wing
Dear Ritah, Thank you for taking the time to share your feedback. We are pleased to hear that your overall experience was quite good. We apologize if the room allocation in the old wing did not fully meet your expectations. Your comments are valuable to us, and we will certainly take them into consideration as we continue to enhance our guest experience. We hope to welcome you back again soon and have the opportunity to serve you even better.
Dear Ritah, Thank you for taking the time to share your feedback. We are pleased to hear that your overall experience was quite good. We apologize if the room allocation in the old wing did not fully meet your expectations. Your comments ar… Show more
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewEvery aspect - from the location, the food, the room service speed, the spacious rooms, the facilities - are amazing. But the one thing that is even more outstanding at Radisson is the staff. Kudos to them for the way they care about the guests - from helping me book a cab to every other request (big or small), they went above and beyond to help me. Definitely coming back here with the family this time.
Dear Ruta, Thank you for taking the time to share such a heartfelt review! We’re truly delighted to hear that every aspect of your stay, from our location and spacious rooms to the food and service, met your expectations. It’s especially rewarding to know that our team stood out to you. Your kind words about their attentiveness and willingness to go above and beyond mean a great deal to all of us. Guest satisfaction is at the heart of everything we do, and it’s wonderful to know that you felt genuinely cared for during your time with us. We can’t wait to welcome you back this time with your family! It will be our absolute pleasure to host you again.
Dear Ruta, Thank you for taking the time to share such a heartfelt review! We’re truly delighted to hear that every aspect of your stay, from our location and spacious rooms to the food and service, met your expectations. It’s especially r… Show more
Reviewed: 8 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 March 2025 · Stayed in February 2025
Verified reviewReviewed: 27 March 2025 · Stayed in February 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewGreat staff
Dear Mary, We truly appreciate you taking the time to share your experience with us. It’s wonderful to hear that you had such a great stay and that our staff, cleanliness, location, and facilities met your expectations. Your perfect rating means the world to us, and I’ll be sure to pass along your kind words to our team—they’ll be thrilled! We can’t wait to welcome you back to Radisson Hotel Kathmandu for another fantastic stay. Until then, safe travels and warm regards!
Dear Mary, We truly appreciate you taking the time to share your experience with us. It’s wonderful to hear that you had such a great stay and that our staff, cleanliness, location, and facilities met your expectations. Your perfect rating … Show more
Reviewed: 6 March 2025 · Stayed in March 2025
Verified reviewbreakfast was excellent but organisation and dealing with this extra night was difficult
check out
Dear John, Thank you for sharing your experience with us. We’re pleased to hear that you enjoyed our breakfast. However, we regret any inconvenience you faced during your stay. Your feedback is valuable, and we will review our processes to improve guest experiences in such situations. We appreciate your patience and hope to have the opportunity to welcome you again for a smoother stay.
Dear John, Thank you for sharing your experience with us. We’re pleased to hear that you enjoyed our breakfast. However, we regret any inconvenience you faced during your stay. Your feedback is valuable, and we will review our processes to… Show more
Reviewed: 6 March 2025 · Stayed in February 2025
Verified review