Reviews of Park Village Resort by KGH Group 4 stars
Budhanilkantha Kathmandu, 21218 Kathmandu, Nepal
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Reviewed: 14 August 2025 · Stayed in July 2025
Verified review👍
late service
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewI always love the place food and swimming pool
None
Reviewed: 12 May 2025 · Stayed in April 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewall gret
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewReviewed: 11 April 2025 · Stayed in April 2025
Verified reviewReviewed: 10 April 2025 · Stayed in April 2025
Verified reviewTasty Breakfast
Reviewed: 8 April 2025 · Stayed in April 2025
Verified reviewDear Guest, Thank you for sharing your thoughts with us. We understand that certain aspects of our property may feel dated, and we truly appreciate your honesty. Please know that we are continuously working toward upgrades and improvements to enhance the overall guest experience while preserving the charm of our resort. Your feedback is valuable, and we hope to have the opportunity to welcome you back with a more refreshed and enjoyable stay in the future. Warm regards, Samprada Gurung Guest Relations Officer Park Village Resort
Dear Guest, Thank you for sharing your thoughts with us. We understand that certain aspects of our property may feel dated, and we truly appreciate your honesty. Please know that we are continuously working toward upgrades and improvements… Show more
Reviewed: 30 March 2025 · Stayed in January 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 27 March 2025 · Stayed in March 2025
Verified reviewI was kept awake by guests staying above me, having a very loud party until 4am. I informed the reception several times but they didn't seem to bother. And at 7am construction started next to my window. Just my luck!
Dear Guest, Thank you for sharing your feedback with us. we sincerely apologize for the inconvenience that was caused by the noise disturbances during your stay. Ensuring a comfortable and peaceful experience for our guests is our top priority, and we regret that we fell short in this instance during your stay. We appreciate you bringing this to our attention and will reinforce our protocols with our team to ensure such concerns are handled more efficiently in the future. Regarding the early morning construction noise, we apologize for any disruption and will work closely with the team to minimize its impact on our guests and their stay. Please feel free to reach out to me directly at gr@pvh.com.np so we can further address your concerns and ensure your next stay is much more enjoyable with us. Best regards, Samprada Gurung Guest Relations Officer
Dear Guest, Thank you for sharing your feedback with us. we sincerely apologize for the inconvenience that was caused by the noise disturbances during your stay. Ensuring a comfortable and peaceful experience for our guests is our top prio… Show more
Reviewed: 4 March 2025 · Stayed in March 2025
Verified reviewgood
all good
Dear guest, Thank you so much for your feedback. We are delighted to know you will be coming back again to stay with us! We hope to see you soon again, thank you for choosing and staying with us! With Regards, Samprada Gurung Guest Relation Officer.
Dear guest, Thank you so much for your feedback. We are delighted to know you will be coming back again to stay with us! We hope to see you soon again, thank you for choosing and staying with us! With Regards, Samprada Gurung Guest Relati… Show more
Reviewed: 15 February 2025 · Stayed in February 2025
Verified reviewReviewed: 24 January 2025 · Stayed in November 2024
Verified reviewHuge room! The staff were also very friendly. The resort is very big so it feels spacious and relaxing. Has in-house spa and international dining options. Great view of Shivapuri
Dear Guest, Thank you for your wonderful review! We’re delighted to hear that you enjoyed the spaciousness of our resort, the friendly service from our team, and the relaxing ambiance. It’s also great to know that you appreciated our in-house spa, dining options, and the beautiful view of Shivapuri. We truly appreciate your kind words and hope to welcome you back for another relaxing stay soon! Best regards, Samprada Gurung Guest Relation Officer
Dear Guest, Thank you for your wonderful review! We’re delighted to hear that you enjoyed the spaciousness of our resort, the friendly service from our team, and the relaxing ambiance. It’s also great to know that you appreciated our in-ho… Show more
Reviewed: 13 January 2025 · Stayed in January 2025
Verified reviewIt is spacious , and has a calming feature to it
Everything feels old from the beds , sheets everything, the plugs and lights The curtains feels cheap , not enough amenities and isn’t soundproof so expect to hear a lot of noise if you have noisy neighbors. The food isn’t great at all , and the bar closes early to serve the room . Staffs are okay .
Dear Guest, Thank you for taking the time to share your experience with us. We’re very pleased to hear that you found the resort spacious and calming. However, we sincerely regret that some aspects of your stay did not meet your expectations. Your feedback regarding the room furnishings, soundproofing, and amenities is invaluable to us, and we will take it into consideration as we work on improvements for these parts. We also appreciate your comments about the dining experience and bar hours, and we will review these areas to enhance guest satisfaction. We truly value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Please do not hesitate to reach out if there’s anything we can do to make your next visit more comfortable. Best regards, Samprada Gurung Guest Relation Officer
Dear Guest, Thank you for taking the time to share your experience with us. We’re very pleased to hear that you found the resort spacious and calming. However, we sincerely regret that some aspects of your stay did not meet your expectatio… Show more
Reviewed: 11 January 2025 · Stayed in January 2025
Verified reviewReviewed: 5 January 2025 · Stayed in January 2025
Verified reviewNa thing
The staff were quite rude I didn’t have Id card of all the people with me I requested them to give the id card after some time as we need to arrange the card although I have 2 of the id they kept me waiting on the lobby and that ruined all my experience
Dear Guest, Thank you for sharing your experience with us. We sincerely apologize if our check-in process caused any inconvenience and left you feeling disappointed during the start of your stay with us. While we do have policies in place that require ID verification for all guests for security purposes, we also understand that the situation could have been handled with more care and better communication. Your feedback regarding our staff’s approach is very well noted, and we will address this with our team to ensure a more welcoming and efficient experience for our guests in the future for their stay. We appreciate your patience during that time and we hope to have the opportunity to provide you with a much-improved experience on your next visit with us. Best regards, Samprada Gurung Guest Relation Officer
Dear Guest, Thank you for sharing your experience with us. We sincerely apologize if our check-in process caused any inconvenience and left you feeling disappointed during the start of your stay with us. While we do have policies in place … Show more
Reviewed: 19 December 2024 · Stayed in December 2024
Verified review