Reviews of Shangrila Blu Hotel 3 stars

The room space isn't so cramped. Good value for money in this neighborhood, compared to Kutumba and Himalaya. I had stayed here two times before but I noticed it was cleaner this time with new bed linen and towels. Last time I felt they were worn out and needed replacement. The window also had a better view this time. I think this "like" has more to do with the specific room and I am not sure all rooms match the same level -- as in any hotel, some rooms are better maintained than others. Soundproofing was fine -- in the sense I didn't hear noises from neighboring rooms but I did from the hallway. Food. I really liked their chicken thaali. I spent two nights and had this two times. This says it all.

There are some design flaws in the room. These are minor issues though. The water bottle holding thing on the table is round but the bottle is square. The hand soap holding stuff in the bathroom has rails too wide apart that the soap would easily fall down. The exhaust fan in the bathroom is too noisy. The window isn't clean and the net frame has some holes. The fridge is turned off by default - so if you want to put something inside the fridge, make sure to turn the switch on. There is no study lamp on the working desk -- so I struggled a bit managing the lighting for a video work call. There is no power socket next to bed (e.g. to charge your phone while in bed).

It's quiet place nearby big Malls and companies. Also it's near Patan Durbar square and the Tribhuvan university institute of engineering.

The streets are full of traffic. You can hardly cross the roads because there isn't a lot of pedestrian access.

good location

there a bit loud noise of exhaust fan in the washroom which was really annoying.

The staff are amazing and ready to help with any request. The room was comfy, the breakfast was good - the omelets were especially nice.

I liked the location and the rooms were nice and the bed was comfortable. The staff were friendly and helpful

N/A

The staff were friendly and helpful Especially Sujata and Amrit Thank you

Not many restaurants or other shops nearby

Everything

Nothing

Staff were nice

The property is run down. Carpets are dirty breakfast is sad.

Ideal location and it was clean

Breakfast was great, however served instant coffee instead of brewed coffee

Awsome

Bed is small.

towel and toiletries.

We were thoroughly impressed by the exceptional service and hospitality provided by your team. The key highlights of our experience: • Beautiful hotel facilities and reasonable pricing • Happy, friendly, and helpful staff - especially the night shift staff who went above and beyond to help us order food when we were hungry • Clean and spacious rooms • Coffee served during our stay had an unusual taste. Your team investigated the issue, provided an explanation, and offered a complementary coffee upon our return • Team was extremely accommodating, offering a late checkout due to our late night flight

Areas for Improvement: • While the coffee issue was resolved satisfactorily, we believe there is room to enhance the coffee offerings. As frequent travelers, having a good cup of coffee is an important part of our morning routine. Providing barista training for your staff would help them develop a better understanding of coffee machines and techniques, allowing them to consistently make good quality coffee for guests like us • Unfortunately, our laundry was forgotten, which led to us having to return home in dirty clothes. Improved communication and attention to detail could prevent such oversights in the future

Breakfast was brilliant! Location suited us perfectly Staff was super helpful and kind

The bed was comfy and I had a good sleep. The shower was very hot, but you have to let it run for along time first. The evening meals in the restaurant were very good, and breakfast was passable. Most of the staff were friendly and helpful.

The room and bathroom was quite small and cramped. I was alone in a twin room, and there was not really enough space. Two people would find it difficult to stay in this room. The shower stall in the bathroom leaked and the whole bathroom floor become wet when the shower was running.