Reviews of OYO 273 Hotel Rara Palace
29 Mitranagar Marg Gongabu, New Bus Park,, 44600 Kathmandu, Nepal
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Reviewed: 9 December 2024 · Stayed in December 2024
Verified reviewReviewed: 27 October 2024 · Stayed in October 2024
Verified reviewReviewed: 22 May 2023 · Stayed in May 2023
Verified reviewsorry to say but pathetic service ... if you have very less ability to hear then you can book and stay here because you cant bear the noice which comes from outside .. and about cleaniness ,i hve to call them thrice then they come to the room for cleaning after half an hour and when i enter the room .. i got dirty and teared towel,no soap in bathroom ... so please atleast check the room before you handover the room to the guest.. thanks!
Dear, Roka! Sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Martin!
Reviewed: 30 April 2023 · Stayed in April 2023
Verified reviewReviewed: 25 April 2023 · Stayed in April 2023
Verified reviewReviewed: 27 December 2022 · Stayed in December 2022
Verified reviewReviewed: 19 December 2022 · Stayed in November 2022
Verified reviewWe booked a double bed and got a twin room instead. The mattresses clearly need replacing as they were both collapsing to one side and we could feel the springs poking out which left marks on our bodies. The floor was covered in dust, there was no hot water and we didn't sleep a wink due to the mattresses and incredibly loud banging noises from the early hours in the morning. We asked to change rooms but they said they didn't have any others available... Staff were not very helpful. Disappointing 😔
Never meant to disappoint you, guest! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Martin!
Reviewed: 30 November 2022 · Stayed in November 2022
Verified reviewThe people
They ask me to pay, I paid, and then they put like a no show. So they Charge me again
Something like this shouldn not have happened, Kevin! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Martin!
Reviewed: 26 November 2022 · Stayed in November 2022
Verified review