Reviews of Hotel New Era 5 stars
Narsingh Chowk, Thamel Thamel, Thamel, 44600 Kathmandu, Nepal

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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewBest ever hotel i had stayed inside Thamel. Such a lovely staffs, very humble and welcoming. It was a perfect one night stay.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewThe secure and safe environment of this hotel will always have my heart. I have recommended that others visit Hotel New Era once, and I can assure you that they will never regret it. Worthit location on the centre of thamel.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewFriendly & helpful staff. Probis did his best to help me organize my trip. Nice, decent room for a week of stay. Very easy to find foods around
Thank you so much sir for taking your valuable time to review our hotel. We are glad to hear that you were happy with staffs and room. We hope to see you again in your next trip to Nepal. Best regards from us.
Reviewed: 31 August 2025 · Stayed in July 2025
Verified reviewExcellent location, quiet place to stay with great Wifi network in every corner of the hotel . Recommended for stay in centre of Thamel . Staffs are too attentive and will help you with every information required.
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewEverything was amazing
Thank you so much. Have a good day.
Reviewed: 28 August 2025 · Stayed in June 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewWe had a really comfortable stay for 3 nights. Thank you.
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in June 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewLocation is great
I found a cockroach in my bed
Thank you for the review. We are glad to hear that you were happy with the hotel location. We apologize for the inconvenience caused on your stay and will sort it out asap. Thank you again for choosing our hotel to stay. Hope to see you again. Take care. Best regards.
Thank you for the review. We are glad to hear that you were happy with the hotel location. We apologize for the inconvenience caused on your stay and will sort it out asap. Thank you again for choosing our hotel to stay. Hope to see you aga… Show more
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewVery clean
Very basic
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewI highly recommend for trekkers to stay Hotel New Era. It's affordable and clean. Thanks to staffs we were able to rent a bike for the travel.
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewWe booked the perfect hotel located in center of the city. Hotel was quiet and nice. Rooms were a bit cozy but it was fine. We visited heritages, temples, stupas such a beautiful places in Nepal. We really had a great time.
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
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